Whywait Plumbing Services Logo

OFFICE HOURS

Mon to Fri 7.30am – 4pm
24-Hour EMERGENCY SERVICE

CALL 7 DAYS FOR SERVICE!

(07) 5580 4311

YOUR TRUSTED GOLD COAST PLUMBERS & GAS FITTERS

OFFICE HOURS
Mon – Sun 7.30am – 4pm
24 Hr Emergency Service

(07) 5580 4311
Wastewater management is every ones responsibility aiding sustainability

Wastewater management is every ones responsibility aiding sustainability

by | Jan 25, 2023 | City of Gold Coast, Consumer Issues, Health Issues, Insurance, Plumbers Gold Coast, Plumbing Maintenance, wastewater management, Water Filtration

Do you know what happens to your water when you flush the toilet?

At Whywait Plumbing, we know how important it is to take care of our wastewater. Wastewater is any water used in homes or businesses that needs to be cleaned before it can be safely released into the environment. If not appropriately managed, wastewater can pollute our water sources, harm wildlife and affect our health. That’s why we want to help our clients understand the best ways to handle their wastewater.

First, it’s essential to know that there are different types of wastewater. Household wastewater comes from everyday activities like showering, washing dishes and doing laundry. Industrial wastewater is created by restaurants, mechanics workshops, bakeries, supermarkets, butcher shops, factories and can have different chemicals and pollutants. Both types of wastewater need to be cleaned before they are let into the environment. Most of the time, this cleaning happens at a wastewater treatment plant. These plants use a combination of physical, chemical and biological methods to remove pollutants and bacteria from the water.

Households produce an average of 300 litres of wastewater per person per day. Despite popular misconceptions, ninety-nine per cent of this wastewater is just water. The other one per cent is contaminated wastewater. Wastewater is a vital resource and will be released to our land, waterways and the ocean as recycled water after treatment.

What is wastewater?

At Whywait Plumbing, we ensure that our customer’s wastewater management treatment systems are working correctly. This includes regular maintenance and repairs for septic tanks, treatment plants, grease traps, house drain sewer systems, and installing new systems when needed. If you live in the City of Gold Coast, then you are connected to the council sewage system unless you live in a rural area.

It’s also important to try and reduce the number of pollutants that get into the wastewater system in the first place. This means being careful about what we put down the drain or toilet, such as grease, oil and chemicals.

Another essential aspect of wastewater management is appropriately disposing of greywater. Greywater is water that has been used for things like laundry or showering but does not have fecal matter in it. Greywater can often be reused for watering gardens or flushing toilets, which helps us save our freshwater resources.

Stormwater is also wastewater being the runoff that flows from roofs, parks, gardens, roads, paths and gutters into stormwater drains after rain in urban areas. Stormwater flows untreated directly to local creeks, streams or rivers, eventually flowing into the ocean. As a result, most stormwater receives no treatment. However, this is changing in new subdivisions and commercial sites with stormwater treatment to remove vegetation debris, human litter, sand, and gravel using bioretention basins and gross pollutant traps.

What are On-site Sewerage Facilities?

At Whywait Plumbing, we understand that not everyone has access to the same sewerage infrastructure provided by the council. That’s why we want to explain what On-site Sewerage Facilities (OSSF) are and how they can help keep your property and the environment safe. Traditionally these have been called septic tanks.

OSSF’s are systems that treat and dispose of the sewerage generated on your property within your property boundaries. These systems include septic tanks, aerated wastewater treatment systems, passive wastewater treatment systems and composting toilets. These types of systems are typically required in areas that are not serviced by council sewerage infrastructure.

It’s important to note that well-maintained OSSF can help protect public health and safety and reduce the risk of environmental harm with contaminated water flowing into creeks and streams. So, if you have an OSSF on your property, it is essential to keep it well-maintained to ensure it continues to work effectively.

If you have questions or concerns about your On-site Sewerage Facilities, please don’t hesitate to contact us at Whywait Plumbing. We’re always happy to help!

How is wastewater treated in a sewage treatment facility?

At Whywait Plumbing, we want to ensure you understand how sewage is treated before it is released into the environment and, ultimately, into the ocean. On the Gold Coast, there are four wastewater management treatment plants at Pimpama, Coombabah, Merrimac and Elanora, which process your wastewater in four stages:

  • In the first stage, primary treatment, they remove large objects and debris from the sewage. They do this by passing the sewage through screens to catch anything that shouldn’t be there, like plastic or other trash. They also use grit traps to remove smaller particles like sand. After that, they let the sewage sit in tanks so that any remaining solids can settle to the bottom and be removed. Finally, they also skim off any grease or scum that floats to the top.
  • Next, they use microorganisms to break down and remove any remaining dissolved wastes and small particles. This is called the secondary stage treatment. Finally, they add microorganisms to the sewage that eat away any remaining pollutants.
  • In the third stage, nutrient removal, they remove nitrogen and phosphorus from the sewage. These nutrients can cause problems in our waterways, like algal blooms.
  • Finally, they disinfect the sewage to ensure it’s safe to release back into the environment as recycled water for golf courses and parks or ocean discharge. They do this by adding chemicals or using ultraviolet light to kill any remaining disease-causing microorganisms. They may also let the sewage sit in the ponds for several weeks, allowing the microorganisms to die off naturally before releasing it.

We hope this helps you understand the sewage treatment process and how it keeps our waterways clean and safe!

How can you help?

At Whywait Plumbing, we educate our clients on wastewater management and provide the necessary services to manage their wastewater seriously.

There are multiple ways you can help that are simple everyday tasks:

  • never connect stormwater drains to any part of your house sewer drains
  • never put substances such as petrol, oil, solvents, pesticides or herbicides into sewer or stormwater drains
  • compost all kitchen food scraps
  • use natural cleaning products that are phosphate and bleach free
wastewater management creates a clean environment for drinking water

Ultimately we are all individually responsible for sustainable wastewater management to keep our water sources and the environment clean and safe for future generations by working together.

Mitigating Flood Damage: How to Implement Water Surge Protection in Water Pipes

Mitigating Flood Damage: How to Implement Water Surge Protection in Water Pipes

by | Nov 28, 2022 | banging pipes, burst flexible hoses, Consumer Issues, emergency plumber Gold Coast, erosion and corrosion in plumbing pipes, Health Issues, Insurance coverage of water leaks, Leaking Pipes, licensed plumber, Plumbers Gold Coast, Plumbing Emergencies, Plumbing Maintenance, Water Hammer, Water Leaks, water surge

What is a water surge or water hammer?

At Whywait Plumbing, we understand that a water surge or water hammer can be frustrating and potentially damaging for homeowners. That’s why we’re here to explain the problem in simple terms and offer solutions for preventing and resolving it.

Water hammer or water surge is a common issue in any system that utilises pipework, valves, pumps, and other equipment to control water flow or other liquids throughout a building.

One of the most common causes of a water surge or water hammer is the rapid closing of a valve. When a valve is closed quickly, water hits a dead end, sharp bend, or any other situation that creates a high-pressure shockwave to travel through the pipework, causing a loud banging noise and increased pressure. This can damage pipes, fittings, and appliances and cause leaks.

Another common cause of water surge is a problem with your pressure pump system. If your pump is malfunctioning, it can create a surge of pressure that can cause the same issues as a rapidly closed valve.

 The effects of water hammer can range from a loud knocking or banging noise in the pipes to more severe issues such as broken pipework. However, the risks posed by water surge are particularly significant in high-rise buildings.

High-rise buildings are susceptible to water surge

Most high-rise buildings have at least one riser that runs from the basement to the top floor and connects to smaller distribution pipework on each floor. Suppose a pump stops operating, for example, due to a power cut or a fault in the system. In that case, the water pressure in the building gradually declines as outlets are opened, and the remaining water in the system is drained under gravity.

This can create a vacuum in the pipework, depending on whether there are non-return valves or pressure-reducing valves installed in other parts of the water pipe reticulation system. When the power is restored, and the pump begins to operate again, it restores system pressure to pre-set levels. However, if the unit is not designed, installed and maintained correctly and does not have a comprehensive “soft fill mode”, the water hammer or water surge will be almost unavoidable.

In the worst-case scenario, pressurised water is pushed into a vacuum, causing the water to accelerate beyond expected design velocities. This can be due to multiple pumps running or pumps that are designed as “standby”. This results in a hydraulic shock to the pipework that can be beyond the operating pressure of the system, potentially causing weak pipework or connections to burst, resulting in flooding and expensive water damage within the building.

Not only is this expensive to repair, it means downtime to the building’s water supply. It is also a severe health and safety risk to those occupying the building during the burst.

water surge is a danger to high rise buildings on Gold Coast

Recommended precautions

To avoid these issues, it’s essential to take the necessary precautions. One solution is to ensure that you have a booster set with a surge protection feature, so when the pumps are powered back up, they are limited to one pump and gradually increase their pressure to avoid ramping up too quickly. In addition, an AWSPV valve or an Air and Water Protection Valve can be installed at the top of each riser. This device not only avoids vacuum being created, but it also forces air through the “anti-surge” orifice when the system is filling, allowing for the deceleration of the incoming water supply, thanks to the resistance created by rising air pressure in the AWSPV valve.

This softens the potential pressure spike when the AWSPV valve finally closes. The AWSPV valve design ensures effective de-aeration under all pipeline flow and operating conditions via one of three discharge orifices. Once the system is full and free of air, the valve seals and must be piped to a drain or safe area to ensure any leaks are discharged to a visible position. This ensures that everything is visible without causing further water damage.

In conclusion, a water hammer or water surge is a common issue in any system that utilises pipework, valves, pumps, and other equipment to control water flow throughout a building. High-rise buildings are particularly at risk due to the potential for a vacuum to be created when the water pressure is restored, which can cause a surge in water pressure and potentially cause damage to the pipework or connections. By taking the necessary precautions, such as ensuring a booster set with a surge protection feature and installing an Air and Water Protection Valve, you can avoid these issues and ensure the safety and reliability of your building’s water supply.

Proactive prevention you should implement

To prevent water surge, it is crucial to have your plumbing system regularly inspected and maintained by a professional plumber. This can help identify any potential issues before they become a problem.

Even in your traditional home, installing a water hammer arrestor, a device that absorbs the shock wave created by a rapidly closed valve, can help prevent water surge or water hammer from occurring.

If you have doubts about whether you are experiencing a water hammer or a water surge in your home or your high-rise building, don’t hesitate to contact the experts at Whywait Plumbing. Our team of experienced plumbers can diagnose the problem, offer solutions, and get your plumbing system back to working correctly. Whether a simple adjustment or a complex repair, we have the skills and expertise to get the job done right.

At Whywait Plumbing, we are experts in protecting you from water surge or water hammer. We can help you understand the causes of your problems and recommend the best solutions for your home or high-rise building. Contact us today to schedule an appointment.

Is Gold Coast water safely disinfected with chlorine or chloramine?

Is Gold Coast water safely disinfected with chlorine or chloramine?

by | Nov 20, 2022 | City of Gold Coast, Consumer Issues, Gold Coast Water, Health Issues, Taqua built in filtration sink mixer tap, Water, Water Filtration

Where does Gold Coast water come from?

Your Gold Coast water is sourced from Seqwater, which literally can source it from anywhere. The most common is from rainfall collected in dams which are part of lakes, rivers and streams.

Remember, all rainwater is essentially recycled water. So before the water gets to your taps, it has travelled a long way. Frequently it has travelled overground, picking up dirt, decaying vegetation and animal droppings.

Gold Coast water is mainly from the Hinze Dam, and the Little Nerang Dam system is the city’s main water source. It has a total capacity of around 320GL, and the upgrades to the Hinze Dam completed in 2011 have increased its ability to store water during floods. The area that provides water to the dam is 207 square kilometres and includes the Numinbah Valley and Springbrook Plateau, with most of it being covered by natural bushland in state forests and national parks.

The Gold Coast Desalination Plant (GCDP) was also added in 2009 as an additional source of drinking water, which converts seawater from the Pacific Ocean into safe drinking water. The city receives treated drinking water from Seqwater, which is treated at the Molendinar and Mudgeeraba water treatment plants (WTP) with a combined capacity of around 265 ML/day, and the GCDP with a capacity of 133 ML/day. Sometimes they also receive additional water from the Mt Crosby WTP through the Southern Regional Water Pipeline (SRWP), which has a capacity of 130 ML/day.

The Australian Drinking Water Guidelines (ADWG) state that disinfection is the most important step in ensuring safe drinking water. The city’s drinking water supply is disinfected using chlorine (hypochlorite) and GCWW works to ensure a level of disinfection between 0.2mg/L and 1.8mg/L throughout the drinking water supply network at all times. This is to prevent contamination of the drinking water and protect public health.

Hinze Dam source of Gold Coast water from Whywait Plumbing

How is Gold Coast water disinfected?

Disinfecting your drinking water means that naturally occurring bacteria and germs need to be destroyed before water is distributed through all the water supply main pipelines in the City of Gold Coast.

When it comes to disinfecting drinking water, two of the most commonly used chemicals are chlorine and chloramine. Both of these chemicals are effective at killing bacteria and other harmful microorganisms, but they have some key differences.

Chlorine is a powerful oxidizer that has been used to disinfect drinking water for more than a century. It is a gas that is added to water in the form of a liquid or a powder. Chlorine works by penetrating the cell walls of microorganisms and destroying their enzymes, which kills the organisms. Chlorine is effective at killing a wide range of microorganisms, including bacteria, viruses, and protozoa. It is also relatively inexpensive and easy to use.

Chloramine, on the other hand, is a compound that is formed when chlorine is combined with ammonia. Like chlorine, chloramine is added to water to disinfect it, and it is also effective at killing a wide range of microorganisms. However, chloramine is more stable than chlorine, which means that it can remain in the water for more extended periods of time. This can be beneficial because it provides a more consistent level of disinfection. In addition, Chloramine is less corrosive than chlorine and can be safer for your plumbing and appliances.

Both chlorine and chloramine have their own set of benefits and drawbacks, and each is suited to different types of water treatment applications. Chlorine is commonly used in small and large water treatment plants, and chloramine is mainly used in distribution systems and large treatment plants.

Your Gold Coast water flowing from your tap is currently disinfected with chlorine.

Can I filter my drinking water?

Filtering your drinking water is simple. Let’s face it most of us drink the water from the kitchen tap.

You can go to the expense of installing whole-of-house water filtration systems, but they are expensive to install and maintain.

For most people, the solution is to filter the water at the kitchen tap. Traditionally this was done with filter cartridge housings under the cupboard, which required a lot of maintenance.

Here at Whywait Plumbing, we have the solution as we have partnered with Taqua, a Japanese company, to bring you the best built-in filtration sink mixer on the market. This innovative product allows you to have filtered water directly from your kitchen sink mixer tap.

The Taqua sink mixer is a pull-out spray that has a water filter built into it, eliminating the need for a separate water filter. This convenient design provides your family with the healthiest and safest drinking water at the touch of a tap daily.

The Taqua sink mixer is made in Japan from lead-free materials, ensuring that your filtered water that you drink is free from harmful lead leaching. The water filter removes free chlorine, soluble lead, small dirt particles and other impurities from your tap water. The unique filtration channel and automatic cleaning system work to filter a massive 4 litres of water every minute. The sterilizing ceramic materials also keep bacteria out of the filter tap, ensuring the highest standard of cleanliness possible.

Taqua’s filter tap also preserves the minerals that are necessary for your body while removing chlorine, making the water taste better and safer to consume. Additionally, it is an alternative to buying bottled water, which is the same as tap water in terms of mineral content and hardness. Taqua’s built-in filtration sink mixer removes the chlorine from tap water while retaining the minerals. This provides you with fresh, delicious water in your home every day.

Suppose you are wondering which solution is best for your home’s drinking water filtration needs, it’s important to consult with a professional plumber such as Whywait Plumbing as we are a specialist who can determine the best solution for your specific situation. They can help you evaluate your water source, usage and infrastructure to find the best solution for your needs.

Taqua Product Enquiry

2 + 4 =

Bathroom Renovation Costs Don’t Need to Blow Out

Bathroom Renovation Costs Don’t Need to Blow Out

by | Oct 18, 2022 | bathroom renovation, bathroom renovation cost, bathroom renovation costs, bathroom renovation regret, Bathrooms, Consumer Issues, DIY Plumbing, Form 4, Gold Coast Plumbing, handyman, Plumbers Gold Coast, Plumbing Legislation, Plumbing Renovation, WaterMark Certification Scheme

Planning now ensures you don’t blow your budget

When it comes to bathroom renovations, one of the biggest concerns for homeowners is cost. It’s no secret that these projects can quickly add up, leaving you with a hefty bill and a less-than-ideal outcome. But at Whywait Plumbing, we’re here to tell you that bathroom renovation costs don’t need to blow out of proportion.

First and foremost, you must clearly know what you want before you begin the renovation process. This means deciding on a specific design, layout, and materials. A clear plan will help you stay within budget and avoid costly changes or additions.

Another tip for keeping costs down is to focus on the essentials. While you may be tempted to splurge on fancy features, the basics often make the most significant impact. For example, you can create a beautiful, functional bathroom without breaking the bank by prioritising functional elements such as a new toilet, sink, and shower.

There is no disguising a bathroom in need of renovation

We have prepared a few tips and advice to help you keep costs down and maximise your budget when renovating your bathroom. Increasingly we are observing the simple fact that there is no disguising a bathroom needing renovation. These bathrooms have some or many of the following abominably dated features:

  • peach or pea green tiles,
  • failing grouting in floors and walls,
  • mould damage to the ceiling,
  • bathroom carpet,
  • gold plated taps with fake glass handles,
  • poor use of space,
  • wallpaper that looks like a ’70s disco freak chose it.

​

All of the above were standard design traits in bathrooms dating back over 10 years and often 25 years.

 For better or worse, bathrooms are a place for people to stamp their creative mark on a home.

 Often it was inexplicable to what they were trying to create with bizarre combinations such as black tiled walls and red-painted ceilings.

Bathrooms by their design and use factors are prone to failure over time

Generally, a bathroom needs some form of renovation after around five years, depending on how frequently it is used.

 But bathroom renovations do not have to be designer-level expensive affairs.

If you plan and know what you are doing, keeping a lid on bathroom renovation costs is not hard.

 Below are listed seven issues to be seriously considered so your bathroom renovation costs do not blow out:

1: Assess how much you need to change

The more you want to change, the more expensive the project will be. That is a guarantee.

If you are on a tight budget, you can still make a surprising difference to the look of a bathroom by just replacing tap handles, painting the walls and ceiling, plus sticking up shampoo shelves, towel rails or a lovely new mirror. All of which you could probably manage, provided you know what you are doing.

Re-tiling of floors and walls will cost a fair bit more. Still, surprisingly economical coating options are applied directly over existing tiles, reducing costs by reducing the amount of demolition work required.

Always be aware that anything involving electrical or plumbing fixtures, relocating fixtures, or adding new ones will cost considerably more.

Bathroom Renovation Costs Don’t Need to Blow Out

2: Reuse or recycle fittings and fixtures

If it isn’t broken, don’t fix it rule applies. If there is nothing wrong with the existing fittings or fixtures, you can save a lot of money and unnecessary waste by resisting the overwhelming temptation to replace them.

 If you think about ways you can style and theme the bathroom to utilise what you already have installed and focus on the worst aspects of your bathroom.

 Old-style taps can be replaced relatively economically and efficiently.

 If your bath and vanity basin have been seriously abused over the years, it is possible to have them re-coated and to look like new for less than outright replacement.

 Vanity unit cupboard doors and draws can be replaced for much less than the outright replacement of the entire vanity.

3: Do not move plumbing fixtures

Relocating or adding new plumbing fixtures can be expensive.

Most homes are built on a concrete slab which makes relocating or adding extra plumbing fixtures much more expensive.

As much as possible, focus on reusing the existing water supply and drainage connection for your toilet, shower, bath, vanity basin and floor waste, as this will keep plumbing costs under control.

Bathroom Renovation Costs Don’t Need to Blow Out call Whywait Plumbing
CALL (07) 5580 4311 FOR EXPERT ADVICE ON BATHROOM RENOVATION COSTS

4: Shop around for materials

This may sound obvious, but it requires discipline.

If you have the time and inclination, you will save a small fortune by shopping around and buying the necessary materials, fittings and fixtures.

If you are shopping, make sure you have done your homework and know exactly what you are looking for. For example, there is a considerable difference between wall and floor tiles.

Buying a bath with a centre waste to replace one with a waste at one end will cost you more to install.

Replacing a toilet requires that you know whether it uses an S or P trap outlet or whether the water connection is concealed or bottom linked.

Any paint for bathroom walls needs to be suitable for use in bathrooms so that your walls are resistant to moisture.

If you are supplying the fixtures and fittings, ensure everything is ready and available when renovation starts to prevent delays. Delays in fixtures being available will translate into increased costs.

Bathroom Renovation Costs Don’t Need to Blow Out get advice from Whywait Plumbing

5: Get your hands dirty

If you are willing and able, you can save a lot on labour costs by doing some of the work yourself and project managing the renovation.

Likely, you will still need to hire licensed contractors such as plumbers, electricians, waterproofers, and tilers for the renovation project. Still, volunteering to do manual work, such as demolition, will translate into lower labour costs.

Without exception, any discussion about what you can do yourself has to include a big, flashing neon warning. You cannot cut corners on some things and do it yourself. Licensed professional contractors MUST do waterproofing, plumbing and electrical work.

Doing it any other way is guaranteed to be illegal, substandard, dangerous, non-insurable and without the protections of a warranty.

Never believe handymen who tell you they can do everything.

It is also essential that you are confident before you start working that there is not any asbestos in your bathroom. Asbestos sheeting was very commonly used in bathrooms up until the late 1970s, and exposure to it can lead to cancer, so you will need to have asbestos removed by a specialist contractor using the correct safety gear who will dispose of it legally.

6: Plan very carefully and avoid variations

Careful planning and having an exact idea of what you want to achieve, what you are getting and how everything will be done before you sign any contract with a contractor will ensure you’re not stung with hefty fees for necessary changes.

Suppose you use a builder to manage your bathroom renovation. In that case, it is guaranteed he will charge over the odds for variations to a contract if you have made a selection mistake or want to change your layout or add additional fixtures.

Many builders will come in with a low quote to prey on clients who are not clear on their plans and have not prepared properly.

Regardless of how well you perceive you get along with the builder or other contractors, ensure that the fittings and fixtures are precisely what you are after and will fit exactly where they are supposed to go. The colours and tiles are strictly correct, the costs are itemised on the contract, and you are confident that all labour, material and administrative expenses are included.

Please ensure any variations are fully costed, and you approve in writing before they commence.

 

7: Things to be careful of

Make sure you have more than enough tiles because if they break in future or if they break some during your renovations, you want to have some spares on hand that are from the same batch so that they are a perfect match.

Beware of non-certified plumbing fittings and fixtures which are non-insurable and can make any future insurance claim null and void. Ensure all plumbing products have the WaterMark certification and comply with Australian Standards.

Avoid ordering plumbing or electrical fixtures online or overseas, as they will almost always be shoddy or inferior fittings and fixtures and will come back to haunt you.

Ordering online plumbing or electrical fixtures online invariably is not worth the savings they appear to offer.

Consider where you’re going to shower as your bathroom’s going to be out of action for a week or two at least, and always double any timeframe you have given by any contractor.

It is widespread to discover rotten timber under baths or behind shower walls which will require extra work, with any other savings you make being eaten up quickly if you are unprepared for that.

 

Plan a bathroom renovation from beginning to end

​Ultimately your bathroom renovation is all about careful planning and managing expectations.

 Careful planning will assist you in ensuring your bathroom renovation costs don’t blow up in your face.

Finally, don’t be afraid to shop around for the best deals. Compare prices and materials from different suppliers, and consider hiring a trusted, experienced contractor who can help you get the most bang for your buck.

At Whywait Plumbing, we understand that budget is a significant concern regarding bathroom renovations. But by following these tips, you can create a beautiful, functional bathroom without blowing your budget. Contact us today to learn more about how we can help you create the bathroom of your dreams without breaking the bank.

Bathroom Renovation Costs Don’t Need to Blow Out

Bathroom Renovation Costs Don’t Need to Blow Out

Bathroom Renovation Costs Don’t Need to Blow Out

Bathroom Renovation Costs Don’t Need to Blow Out

CALL (07) 5580 4311 FOR EXPERT ADVICE ON BATHROOM RENOVATION COSTS
The Future of Flushable Products: A Comprehensive New Standard AS/NZS 5328:2022 Flushable Products

The Future of Flushable Products: A Comprehensive New Standard AS/NZS 5328:2022 Flushable Products

by | Jul 16, 2022 | AS/NZS 5328:2022 Flushable Products, Blocked drain, blocked toilet, blocked toilet drain, can you flush condoms down a toilet, Consumer Issues, flushing condoms, flushing tampons, Gold Coast plumbers, gurgling drains, Health Issues, how does a toilet block, Leaking Pipes, Plumbing Legislation, Plumbing Maintenance, Septic Tanks, sewer odour, Tree roots in drains, tree roots in sewer drains

New Flushable Products Standard: A Win for Whywait Plumbing and Our Customers Introduction

Here at Whywait Plumbing, we have long advocated for clear guidelines around using and labelling flushable products. But unfortunately, we’ve seen far too many instances of blockages, overflowing drains, and the ensuing damage to properties and infrastructure due to the misuse of such products.

So from our perspective, sharing the recent news about releasing the new Flushable Products Standard is positive. After all, We’ve done media interviews on this, plus written countless blogs and newsletter articles:

The Water Services Association of Australia (WSAA) has released the new Flushable Products Standard (PAS 2845.1:2022), which provides manufacturers and consumers with clear guidance on the proper use and disposal of flushable products. In this blog post, we’ll explore the critical aspects of this new Standard and discuss how it aligns with Whywait Plumbing’s long-held beliefs on the issue.

The Importance of the Flushable Products Standard

Addressing the Drain Blockage Problem

Whywait Plumbing has been advocating for these changes mainly because of the immense problem of drain blockages caused by flushing inappropriate items down the toilet. According to the WSAA, approximately 75% of sewer blockages are caused by flushing non-flushable items, costing millions of dollars annually to rectify.

This has led to environmental issues and costly repairs for homeowners and local water authorities. The new Flushable Products Standard aims to reduce the incidence of blockages and save money for everyone involved, making it a welcome development for plumbers and homeowners alike.

Clear Guidelines for Manufacturers

One of the critical aspects of the new Standard is the provision of clear guidelines for manufacturers of flushable products. This includes stringent testing requirements to ensure that only genuinely flushable products can be marketed as such. The Standard also mandates clear labelling, helping consumers make informed choices about what they flush down their toilets.

This means that manufacturers will now have to adhere to these guidelines, ensuring that their products meet the criteria to be deemed flushable. This will help reduce the number of inappropriate items being flushed, leading to fewer blockages and plumbing problems.

How Will The Symbol Be Displayed

The symbols for packaging indicating that a product has passed the criteria in the Standard and is safe for flushing can vary. However, they are typically simple, easily recognisable icons that convey the message. For example, for products that are safe to flush, the symbol might consist of a toilet with a checkmark, signifying that the item can be flushed without causing harm to the plumbing system or the environment.

Conversely, if a product is unsuitable for flushing, the symbol might depict a toilet with a crossed-out circle, indicating that the item should not be flushed. This “do not flush” symbol is crucial for products with a high potential to be flushed, as it helps inform customers about the appropriate disposal method.

In both cases, the symbol should be prominently visible on the on-shelf package, unobscured by packaging seals or folds, ensuring that consumers can quickly identify whether the product is flushable. Again, the goal is to provide consumers with clear, easily understood information, helping them make responsible choices for their plumbing systems and the environment.

flushable products standard

How Does A Product Qualify to Be Flushable?

To qualify for the new Flushable Products Standard and display the flushable logo, products must undergo a series of tests and meet specific criteria outlined in the Standard. These tests ensure the product is safe for flushing and will not harm the plumbing system or the environment. Here are the seven steps a product must pass to qualify:

  1. Clears the toilet and household drain line: The product must pass through the toilet and the household drain line without causing blockages or damage to the plumbing system.
  2. Doesn’t foul household sewage pumps: The product must not clog or interfere with the proper functioning of household sewage pumps.
  3. Disintegrates quickly to prevent sewer blockages: The product must break down rapidly once it enters the sewer system to ensure that it does not cause blockages or damage to the sewer infrastructure.
  4. Doesn’t foul council sewer water utility pumps: The product must not cause any problems or blockages in municipal water utility pumps, ensuring that the more extensive sewage treatment system remains functional.
  5. Settles out in a sewage plant: The product must settle out in a sewage treatment plant, allowing it to be correctly processed and treated without causing issues in the sewage plant.
  6. Biodegrades: The product must be able to biodegrade naturally, ensuring that it does not contribute to environmental pollution or harm aquatic life.
  7. Doesn’t contain plastics (via an attestation): Manufacturers must attest that their product does not contain any plastics, helping to reduce the amount of plastic waste entering our waterways and sewer systems.

By meeting these requirements, a product can qualify for the Flushable Products Standard and display the flushable logo on its packaging. This provides consumers with clear information about the product’s suitability for flushing, helping them make responsible choices for their plumbing systems and the environment.

flushable products standard testing requirements

How the Flushable Products Standard Aligns with Whywait Plumbing’s Beliefs

Prioritising the Health of Our Waterways and Infrastructure

At Whywait Plumbing, we have always believed in maintaining the health of our waterways and infrastructure. The new Flushable Products Standard is a significant step in this direction. It will help prevent the clogging of our sewer systems and the pollution of our waterways with non-flushable waste.

By ensuring that only genuinely flushable products can be marketed as such, we can collectively reduce the strain on our water infrastructure and preserve the environment for future generations.

Empowering Consumers with Accurate Information

Another critical aspect of the Flushable Products Standard that aligns with our beliefs is the focus on providing consumers with accurate information about the products they use. With precise labelling requirements, consumers will be better informed about which items are safe to flush and which should be disposed of in other ways.

This empowers individuals to make better choices for their homes and the environment, helping to reduce the number of blockages and plumbing issues caused by flushing inappropriate items.

A Positive Step for the Plumbing Industry and the Environment

The release of the Flushable Products Standard (PAS 2845.1:2022) is a significant milestone in the fight against drain blockages and the associated environmental and financial costs. By providing clear guidelines for manufacturers and empowering consumers with accurate information, this Standard will help to reduce the number of blockages caused by non-flushable items.

As a long-time advocate for these changes, Whywait Plumbing is delighted to see this progress. It remains committed to promoting responsible flushing practices and educating our customers about the importance of these new guidelines. We believe this Standard will positively impact the plumbing industry, the environment, and the overall health of our water infrastructure.

Our Commitment to Client Education

At Whywait Plumbing, we understand that many of our customers may not be aware of the new Flushable Products Standard and the implications it has for their daily lives. As a result, we are dedicated to educating our customers about the importance of following these guidelines and how they can help prevent blockages and protect the environment.

We will update our website, social media channels, and other educational materials to reflect the latest information on flushable products and the new Standard. Additionally, our team of skilled plumbers will be available to advise and answer any questions our customers may have regarding the proper use and disposal of flushable products.

Future Developments and Ongoing Advocacy

While releasing the Flushable Products Standard is a significant achievement, we at Whywait Plumbing believe there is always room for improvement and further progress. Therefore, we will continue to advocate for stricter guidelines, increased public awareness, and ongoing research into developing truly flushable products that do not harm our waterways and infrastructure.

We will also remain vigilant in monitoring the implementation and enforcement of the new Standard, ensuring that manufacturers comply with the guidelines and that consumers have access to accurate and up-to-date information. We aim to be crucial in driving positive change within the plumbing industry and beyond by staying active in this space.

Tips for Preventing Drain Blockages

While the Flushable Products Standard is a significant step in the right direction, everyone needs to play their part in preventing drain blockages. Here are some practical tips for ensuring your plumbing system stays in top shape:

Only flush the “Three P’s”: Always remember that the only items that should be flushed down the toilet are pee, poo, and toilet paper. Everything else, including wet wipes, facial tissues, and sanitary products, should be disposed of in the trash.

Dispose of fats, oils, and grease (FOG) responsibly: FOG can solidify in your pipes and cause blockages. Instead of pouring them down the sink, collect them in a container and dispose of them in the trash once cooled.

Install drain screens: Placing a drain screen over your sink, shower, and bathtub drains can help catch hair, soap scum, and other debris, preventing them from entering your pipes and causing blockages.

Schedule regular plumbing maintenance: Having a professional plumber inspect and clean your plumbing system regularly can help identify and address potential issues before they become significant problems.

Whywait Plumbing: Your Partner in Responsible Plumbing Practices

As a company that has long advocated for responsible plumbing practices and the proper use of flushable products, Whywait Plumbing is proud to support the implementation of the new Flushable Products Standard. We believe this Standard will decrease drain blockages, benefiting homeowners and the environment.

If you have any questions about the new Standard or need assistance with your plumbing system, please don’t hesitate to contact us at Whywait Plumbing. Our experienced professionals are always here to help you with your plumbing needs, ensuring your home’s plumbing system remains in top condition.

FOR EXPERT PLUMBING SOLUTIONS CALL (07) 5580 4311 FOR EXPERIENCED PROFESSIONAL PLUMBERS
Avoiding Bathroom Renovation Regret

Avoiding Bathroom Renovation Regret

by | Mar 22, 2022 | bathroom renovation, bathroom renovation regret, Bathrooms, Consumer Issues, DIY Plumbing, Plumbers, Plumbers Gold Coast, Plumbing Maintenance

Renovation is not entertainment

Renovation shows such as  The Block, House Rules, Selling Houses Australia, and Grand Designs command high television ratings in Australia. However, while they are generally good television, they are not factual in what goes into the renovation of a house and, in particular, bathrooms.

Television renovation shows have been correctly described as dazzling, high-resolution, high-fructose renovation eye candy. This is due to the more critical but unfortunately mundane areas of bathroom renovation not being easily translated into making excellent television programming, so they are, at best, skimped over and are generally completely ignored.

Bathroom renovation can improve your homes value

Updating a bathroom can be an exciting and rewarding project, but it can also be a source of regret if not done correctly. Planning every detail is critical for avoiding bathroom renovation regret and ensuring that your new bathroom meets your needs and hopefully exceeds your expectations.

Every real estate industry expert will confirm that a bathroom renovation will improve your home’s value and lifestyle. However, a stylish and affordable bathroom renovation is a matter of being methodical in your planning, especially if you are renovating for yourself. Above all, do not be fooled by what you see on television renovation shows, as there is a substantial difference between what you see on television shows and what is involved. Unfortunately, this is often when bathroom renovation regret steps in.

As a rule, the bathrooms are small rooms in homes over ten years old compared to homes built in the last few years. This makes older bathrooms more challenging to renovate as they are sophisticated and compact spaces. This can result in compromises, but be aware that shortcuts causing mistakes and defective work in a bathroom can cause significant problems in the future and be very costly to rectify.

Do your planning first to avoid bathroom renovation regret

After 45 years in business, Whywait Plumbing has undertaken numerous bathroom renovations, and we frequently see bathroom renovation regret creep in halfway through a project. The best advice we can give you is to go slowly and plan thoroughly whether you are undertaking a complete renovation or just a makeover. It would help if you avoided the mistakes we see repeated over and over again, all of which should be reasonably obvious, and that is:

  • Plan ahead: Before starting any renovation work, it’s essential to have a clear idea of what you want to achieve. Consider your budget, your lifestyle, and your personal taste. Make sure you know exactly what you want before starting the renovation process.
  • Choose the right contractors: Choosing reputable and experienced contractors is crucial. Make sure to read reviews and ask for references. Look for contractors who will take the time to understand your needs and provide you with a detailed estimate.
  • Be realistic about your budget: Bathroom renovations can be costly, so it’s important to be realistic about what you can afford. Prioritize the most important elements of your renovation and be prepared to make compromises.
  • Consider the layout: Make sure your new bathroom layout is functional and easy to use. Think about the flow of the room, and make sure there is enough storage space and the fixtures are placed in logical locations.
  • Don’t neglect the details: The little things matter, too. Ensure that the finishes, such as the tile, countertops, and fixtures, are high-quality and installed correctly.
  • Keep future resale in mind: While you want to design your bathroom to suit your personal taste and needs, it’s also essential to keep in mind that you may sell your home in the future. So, consider what may appeal to potential buyers and make your bathroom renovation as versatile as possible.

Managing a bathroom renovation

A bathroom renovation or makeover can be project managed in two ways, requiring you to do all the above. Managing the project yourself is simply a matter of being organised and knowing what you want.

Hiring a builder to project manage your bathroom still requires that you are organised and understand what you wish to do, but it saves you the burden of dealing with specialist trades.

No matter which route you choose, ensure you hire skilled and talented specialist trades, as inevitably, they will dictate how smoothly the bathroom renovation runs and the quality of the finished product.

One pitfall of using many so-called builders to project manage is that they are no longer a tradesman in their own right but have undertaken courses to gain a BSA builders licence. In our experience, the specialist trades they subcontract your bathroom renovation to are not hired because they are the best to undertake the job but are the cheapest companies the builder can obtain to maximise his profit.

How to choose specialist trades for your bathroom renovation

When choosing the specialist trades to undertake your bathroom renovation, you should always:

  • Check that they have a compliant contractors license
  • check that they have public liability insurance of at least $10 million and can supply you with a certificate of currency
  • check that they have a WorkCover insurance policy and can provide you with a certificate of currency
  • check their references, as many of the so-called online references are of dubious quality
  • write a specification of the work you wish them to perform so that when you receive the quotes, you are comparing like for like and if getting multiple quotes, this is critical so that you are setting benchmarks
  • Be cautious about quotes that seem too high or too low because, as always, the devil is in the fine print or lack thereof
  • check before you sign anything to ensure that quotes include all the most minor details and are compliant not only with your specifications but local laws and Australian standards and that it consists of the brands and models of fittings you specified and not a substitute

There is a limit to DIY in a bathroom renovation

Despite what you see on television programmes, there is a limit to what can be achieved by DIY, especially in areas such as plumbing and electrical, which are two of the foremost specialists you will require in a bathroom renovation. 

While doing some work for yourself is a wise way to save money, you also need to understand that many legal restrictions are in place for a good reason. DIY in regulated trades is a recipe for disaster, with the possibility of insurance coverage being denied if something goes wrong.

No matter what you get told by well-meaning shop assistants in Bunnings, always use qualified and licensed tradesmen for regulated work such as pest control, electrical, plumbing, gasfitting, and waterproofing. Therefore, part of your initial planning is to know which aspects of the bathroom renovation must be undertaken by experienced, specialist and licensed trades companies.

You will only get what you pay for

The old saying about only getting what you pay for has never been so true, especially regarding plumbing products. Buying cheap or non-standard fittings is an easy trap to fall into with the proliferation of outlets selling plumbing materials, accessories, fixtures and even tools. Purchasing the bargain that is frequently an unbranded toilet or tap that looks the same as the one you saw in a shop elsewhere can quickly become the product from hell that will cost you much more in the long run.

If you’re buying the fixtures and fittings for the bathroom renovation yourself, ensure that everything you buy conforms to the relevant Australian Standards. As a rule of thumb, be careful about who you buy from online outlets as, in our experience, many of the products they sell are brand-name fakes and claim to comply with Australian standards when in reality, they don’t.

A bathroom renovation is expensive and needs to last for at least ten years, so avoid being too trendy or bold because what is exceptionally fashionable now, and you can be sure will unfashionable in 10 years when you want to sell your home.

Avoid a bold colour and design if it is a permanent feature, such as the tiles, vanity, or toilet. In the permanent features, always aim for a neutral understatement that will last the passage of time. Painted walls can be bold and fashionable as long as they can be repainted. Otherwise, bright colours and designs should be left to the removable decorative features you put in after you renovate the bathroom.

Stick to your plans once you begin

You need to know precisely what you want before beginning your bathroom renovation, within reason. Then, once you have planned your bathroom, commit to it because it will cost you a fortune if you change your mind once work begins. For example, changing your mind about a bath or shower size can cost a small fortune in moving walls and pipes.

It’s not that hard to turn your bathroom into an oasis of peace and tranquillity without breaking the bank as long as you plan and are organised. Just remember your bathroom renovation is not a television programme. If you treat a bathroom renovation like you see on The Block, I guarantee you will suffer from bathroom renovation regret.

Whywait Plumbing has been involved in numerous bathroom renovations. We have over 45 years of experience and a team of expert plumbers and tradesmen dedicated to creating beautiful and functional bathrooms. Contact us today to schedule your consultation.

CALL NOW