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Everything You Need to Know About Supply and Installation of an AquaTrip Water Leak Detection System Today

Around-the-clock protection from burst water pipes with the AquaTrip water leak detection system with an integrated automatic shutoff valve supplied and installed by Whywait Plumbing is a permanently installed leak detection protection system that continually and quietly protects against water leaks 24/7.

AquaTrip Water Leak Detection System Bookings

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Everything You Need to Know About Supply and Installation of an AquaTrip Water Leak Detection System Today

Around-the-clock protection from burst water pipes with the AquaTrip water leak detection system with an integrated automatic shutoff valve supplied and installed by Whywait Plumbing is a permanently installed leak detection protection system that continually and quietly protects against water leaks 24/7.

Why Installing an AquaTrip Water Leak Detection System Is Crucial for Your Home To Prevent a Costly Water Leak Disaster

An AquaTrip water leak detection system is a one-time insurance policy that is simple to install and guaranteed to perform, as you can see in the short video to the right.

Water leaks can ruin your home or business fast. The disruption to your life or business from a water leak is traumatic.

We know how traumatic it is to see your home flooded when it could have been prevented. Preventing water damage with the installation of an AquaTrip water leak detection system should be compulsory in every home. Unfortunately, many insurance companies now require them installed before giving you insurance coverage for a water leak.

Every year, it is distressing to see thousands of damaged homes due to internal flooding caused by burst flexihoses, burst pipes and fittings that could have been prevented.

You will still have to pay for 15% – 50% of the water lost through a water leak

Gold Coast water is expensive if wasted through leaking pipes. For example, a burst flexible hose tap connector under your kitchen sink will not only flood into your house at 1.5 kilolitres or 1500 litres per hour but will also cost you $4.49 per kilolitre every hour that it flows.

City of Gold Coast water costs

City of Gold Coast water leakage relief policy

If you think the City of Gold Coast will reimburse you for water leakage from leaking pipes or fixtures, think again. There are strict council policies on reimbursement, and even if you meet all the criteria, you need to be aware that:

You will be restricted to one claim for relief from payment every three years only on residential properties

To be eligible for leakage relief from the City of Gold Coast, the following requirements must be met, but be aware that pool leaks, tap leaks, toilet leaks, leaks in the irrigation system, and plumbing fixtures are NOT ELIGIBLE

  • the concealed leak was repaired in the main water supply pipe from which water enters the property from the council water meter
  • The leak must have been repaired within one month of identification or notification of a potential leak (whichever is sooner) by a licensed plumber
  • the application is made within a term equivalent to one billing period, which is within three months of identification or notification of a potential leak (whichever is sooner)
  • All applications must include a completed “Concealed Leak Remission Application”, which must be accompanied by an invoice prepared by the licensed plumber who repaired the concealed leak. However, if the Council has evidence that a Council Officer or a Council contractor has repaired the concealed leak, submission of a licensed plumber’s invoice is not required.

You will receive NO LEAKAGE RELIEF COMPENSATION from the City of Gold Coast for any water leak that does not fit these criteria in their policy.

Eligibility for City of Gold Coast Concealed Water Leak Policy

water efficiency certificate from Whywait PlumbingLeakage relief payments are only available for residential customers whose water supply is from the council water meter. They are unavailable for commercial, non-residential customers and State Government entities connected to council water meters.

For residential customers to be eligible for some compensation for the cost of the water leak loss, they must comply with the following minimum requirements:

  • The concealed leak was repaired in the main water supply pipe that enters the property from the council meter up into the building. There is no eligibility for compensation if the water loss occurred as a pool leak, tap leak, toilet leak, or leaks in irrigation systems, plumbing fixtures, jetties, and pontoons.
  • The leak repair was completed within one month of the council being notified of the potential leak.
  • The repairs were undertaken by a licensed plumber with an invoice serving as evidence of the repair.

Where a Concealed Leak has occurred, and all the eligibility criteria have been met, Council, at its discretion, may provide the following relief from payment:

  • Owner Occupied Residential Properties and Small Business Properties, an adjustment of 100% of Council charges and a percentage of the Queensland Government bulk water charges such that the combined remission is 50% of the cost of the leakage, which means relief from payment of $2.3585 per kilolitre of the water loss through the council meter.
  • For eligible Pensioners, an adjustment of 100% of Council charges and a percentage of the Queensland Government bulk water charges such that the combined remission is 85% of the leakage cost, which means relief from payment of $4.717 per kilolitre of the water loss through the council meter.

Installing an AquaTrip water leak detection system is straightforward, so watch our 91-second video of one of our installations

Leak prevention is always the best solution

Installing an AquaTrip water leak detection system after your water meter is a one-time-only insurance payment because:

  • AquaTrip protects your entire water reticulation system, both external and internal
  • 34% of insurance water damage claims are caused by the failure of flexible hose connectors to taps and toilets
  • 20% of insurance water damage claims are caused by the failure of appliances such as washing machines and dishwashers
  • 32% of insurance water damage claims are caused by faulty plumbing, such as tap connections and hot water tanks
  • The average insurance repair bill for water damage is $5064.00 without considering the heartache of lost precious possessions and the inconvenience

The AquaTrip Water Leak detection system with an integrated automatic shutoff valve supplied and installed by Whywait Plumbing is a permanently installed leak detection protection system that continually and quietly protects against water leaks 24/7.

An AquaTrip water leak detection system monitors the flow of water into your property, and will:

  • Shut off the water automatically in the event of a tap left running,
  • Shut off the water automatically for a burst pipe,
  • Shut off the water automatically if a tap, valve, fitting, pipe, toilet, cistern or appliance is leaking profusely,
  • AquaTrip will save water and reduce water wastage,
  • AquaTrip will prevent excessive water bills
  • AquaTrip most critically will minimise property damage.

How much does an AquaTrip installation cost?

The cost of installing an AquaTrip water leak detection system depends on your site conditions and where can install the unit, but we guarantee it will:

  • cost less than the excess on one insurance claim in most instants
  • a fraction of the cost of most annual home insurance premiums. AquaTrip provides your home with lifetime protection against such water leak events.

An AquaTrip water leak detection system installed in your home or business will provide you with a lifetime of protection against water leak events.

Your insurance policy does not cover the cost of water lost during a leak

It is improbable that you will get any insurance company compensation for the water cost that has flooded your home.

Water damage to your home can occur in multiple ways. Water damage is generally not well defined in your insurance policy. In our experience, insurance companies specify water damage in two ways:

  • accidental or sudden water damage
  • gradual water damage

Essentially water damage from burst pipesburst taps, burst valves, overflowing sewerage, overflowing stormwater and storm damage is covered by most insurance policies. This is because it was a sudden event you could not have prevented.

In contrast, the damage caused by slow plumbing leaks in pipes, showers, toilets, gutters and roofs not damaged by a storm has no insurance coverage as they are classified as gradual water damage.

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“We are renovating and so far have experienced a tempering valve issue (hardly any hot water) and a burst tap flexihose. Whywait Plumbing fix every issue we have and are 100% reliable all the time. Very professional, friendly and on time. Thanks Gary!!”

Tracey Munn

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