What is a Form 4 1

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What is a Form 4 2

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What is a Form 4

What is a Form 4

We are frequently asked by clients why we are charging them for a Form 4. The simple answer is because it’s the law.

The reality is the Form 4 system for plumbing and drainage work has existed for over 20 years.

Originally licenced plumbers were required to submit a Form 4 to the local authority plumbing inspectors. On the Gold Coast that meant we submitted them to City of Gold Coast’s Plumbing and Drainage section when undertaking replacement of part of the sewer house drain or water main or replacing a hot water service.

In 2012 legislative changes required that we lodge them with the Department of Housing and Public Works through the Plumbing Industry Council, (PIC) and for the first time we had to pay a fee for lodging a Form 4 of $25.90. In 2014 the QBCC took over the Form 4 process as part of their assuming responsibility for plumbing occupational licensing.

Once a Form 4 is lodged, then it is subject to a random compliance auditing process to ensure the work is compliant with the Plumbing and Drainage Act 2018 and the Plumbing and Drainage Regulation 2019. This is undertaken to ensure the work is being conducted to the highest standards to protect everyone’s wellbeing, health and safety.

Whywait Plumbing has always supported the Form 4 process as it ensures that all work on your property is compliant and is registered with both QBCC and City of Gold Coast. If you have a significant insurance claim involving a plumbing failure, an accessor can quickly backtrack to ensure that the work was undertaken legally and compliantly.

Ultimately a Form 4 is there for the homeowner’s protection.

What is plumbing & drainage work notifiable work?

The definitions of notifiable work changed on 1 July 2019. These changes were to ensure clarity and usability, coupled with cost-effective plumbing laws and regulations for plumbers and property owners.

There are essentially twelve categories of notifiable plumbing and drainage work that require a Form 4 which are:

  1. Extending water supply pipes – this is any work on water reticulation pipes other than a fire service on an existing building
  2. Extending or removing a fire service – this applies to any class 2-9 building with a development approval as per schedule 2 of the Building Act 1975
  3. Existing sanitary plumbing – this any work on an existing building where sanitary plumbing is removed, replaced, altered or extended
  4. Existing sanitary drainage – this any work on an existing class 1 to class 10 building involving extending, replacing, altering or removing any part of the sanitary drain system apart from a combined sanitary drain plus it also applies to extensions or alterations to a class 1 building
  5. Temperature control devices – this is any work with a TMV or tempering valves in any existing building requiring installing, replacing or removing a valve plus it also applies to extensions or alterations to a class 1 building
  6. Water heaters – this is any work undertaken in any existing building requiring installing, replacing or removing a hot water heater plus it also applies to extensions or alterations to a class 1 building
  7. Backflow prevention devices – this is any work with a testable backflow device or dual check valve in any existing building requiring installing, replacing or removing a valve plus it also applies to extensions or alterations to a class 1 building
  8. Greywater treatment plants – this any work involving the installation of a greywater use system that includes a greywater treatment plant installed in a sewered area where the plant generates less than 3kL of greywater daily or for replacing a greywater plant
  9. Fixtures in class 1 or class 10 building – this is any work required for installing a new fixture or relocating an existing fixture in an existing class 1 or class 10 building plus it also applies to extensions or alterations to a class 1 building
  10. Fixtures for class 2 to 9 buildings of 1 or 2 storeys – this is for all work other than sanitary drainage required for installing or relocating a fixture provided the work is for an existing class 2 to 9 building up to two storeys above ground
  11. Sanitary drains – this is any work undertaken to seal a sanitary drain after the connection point to the council sewer or a treatment plant
  12. Sealing supply pipes – this is any work undertaken to seal a water supply pipe after the council water meter provided the work is for an existing class 2 to class 9 building

The QBCC publish simple guides to what is notifiable work and the definitions of building classes as defined in the Building Code of Australia which you can download below:

Form 4 notifiable work compliance

Every reputable professional plumber, I know 100% supports the notifiable work system. It ensures for homeowners and property owners that all work undertaken on their property is performed to the standards required.

If you have had plumbing or drainage work undertaken that you have not been supplied with a Form 4 as per the form shown above and is covered in the categories listed then, you need to report it to the QBCC now or call them on 139333. Ultimately high-quality plumbing and drainage protects your health.

If you are uncertain or need assistance contact us on (07) 5580 4311 and we will give you our considered opinion. Ultimately all plumbing work is not about guesswork; it is about compliance with the law, and the law is the Plumbing and Drainage Act 2018.

Emergency Plumber Mermaid Beach

Emergency Plumber Mermaid Beach

Repeat clients account for over 70% of the jobs Whywait Plumbing undertake.

Last weekend being the Queens Birthday long weekend coupled with the NRL Grand Final meant one of our loyal clients Kristian was looking forward to a great weekend. The last thing Kristian was anticipating was needing an emergency plumber in Mermaid Beach as he drove home from work. Kristian arrived home on Saturday night to gurgling sounds coming from his bathroom. Upon investigation, he found the only toilet in his unit was blocked.

Even though it was 7.45 pm on a Saturday night, Kristian immediately contacted Whywait Plumbing Gold Coast as he knew their phones would be answered as he was concerned his unit had blocked drains. Kristian confirmed all the details with Whywait Plumbing’s Operations Manager, Brad Greenaway, who was answering the phones. The Plumbing Technician on call was Nathan Parrish who was immediately dispatched as Whywait offer a 1-hour emergency response

What is a Form 4 3
Nathan Parish – Emergency Plumber Whywait Plumbing

Upon arrival, Nathan set about testing all the drains in the unit to ascertain the extent of the blockage. Kristian’s home is a small unit in what was once a motel that has been converted into individual home units.

Although the bathroom fixtures had been upgraded, the underlying drainage was the original sewer drainage system. To Kristian’s relief, Nathan found that the blockage was confined to the toilet as the rest of the fixtures were draining correctly.

Using his Rothenberg toilet auger, Nathan was able to guide the auger through the toilet pan without removing it. After patiently operating the auger, Nathan was able to clear the blockage. Flushing the toilet several times to test it indicated that the blockage was cleared.

Nathan cleaned up the bathroom and departed at 9.20 pm leaving behind a relieved Kristian. On Sunday night Kristian gathered with a few of his mates at home to watch the NRL Grand Final between the Sydney Roosters and Canberra Raiders. At 5.30 pm Kristian heard the dreaded gurgling sound originating from his bathroom again. Immediately he was on the phone to Whywait Plumbing, and for the second night in a row, Nathan was dispatched to deal with a blocked drain.

Arriving at 6.05 pm, Nathan again found the toilet blocked and a high water level in the shower floor waste. As Kristian’s unit has no accessible inspection openings into the sewer drains, it was a possibility that the toilet pan would need removing.
Using an extended auger unit, Nathan set about negotiating it through the toilet pan send bend and down the sewer drain. Kristian watched while Nathan set about dispatching the auger down the drain without damaging the toilet pan. Finally, after 15 minutes of slow progress, Nathan hit the blockage and managed to clear it. Kristian and his mates were greatly relieved as they were now able to watch the NRL Grand Final and know they had working drains.

Kristian was so impressed with the service from Whywait Plumbing that he gave us a 5-star review on Google and contacted Gary Mays the owner of Whywait Plumbing to commend Nathan’s skills and recommend he be given a pay rise. If you too are experiencing blocked drains like Kristian and need an emergency plumber in Mermaid Beach to attend promptly don’t hesitate to pick up your phone and give us a call on (07) 5551 5193.      

How do you know a drain is blocked?

How do you know a drain is blocked?

Frequently a blocked sewer drain comes as a surprise. A common question asked of our plumbers is how do you know a drain is blocked?

To begin with, if your toilet is backing up and not draining, or your overflow relief gully is spewing out sewerage outside then, you need a blocked drains Gold Coast specialist plumber now. I guarantee DIY remedies such as baking soda and vinegar will not clear your blocked drain.

Unfortunately, not all blockages are immediately apparent. Let me assure you it is not normal to be experiencing gurgling in your drains or slow to drain toilets.

The reality is few blockages are a sudden occurrence. Usually, a blocked drain happens gradually so below we will list out common reasons to the question how do you know a drain is blocked.

How do you know a drain is blocked early warning signs

Early warning signs of an impending blocked drain are easily overlooked but below are the most common to look out for:

  • foul odours in your bathroom or toilet that never go away
  • gurgling noises from your toilet or floor wastes when no-one is using them
  • the toilet when flushed filling up the bowl then slowly draining away
  • the overflow relief gully (ORG) intermittently overflowing then slowly draining away
  • the water seal in your toilet completely being sucked away

What are the causes of a blocked drain?

The most common causes that we have seen recently why a drain becomes blocked is tree roots or buildups of flushable wipes. These, in turn, are commonly caused by:

  • broken sewer house drains that allow roots to infiltrate
  • poorly installed drains that have an incorrect fall that will enable buildups in the drain as they cannot flow away
  • low water flows in flat drains that allow accumulations of solids flushed into the sewer
  • objects flushed down the toilet such as flushable wipes, sanitary products or toys that do not break up in the water

Clearing your blocked drain

If you are experiencing any of the symptoms described above the answer to how do you know a drain is blocked is simple you need to call us on (07) 5580 4311 before you have no functional sewer house drain.

Baking Soda and Vinegar Will Not Clear Your Blocked Drain

Baking Soda and Vinegar Will Not Clear Your Blocked Drain

Sorry to disappoint you but I guarantee that mixing baking soda and vinegar will not clear your blocked drain. What I can guarantee is that you will create a lovely fizzy, bubbling concoction that will fascinate your kids and nothing else.

When you mix vinegar into baking soda, you create a bubbling chemical reaction that produces:

  • a small amount of sodium acetate which is a salt and also known as hot ice
  • ordinary H2O or water

What is not created is a magical chemical that will clear any form of blockage in your drains. I realise this is contrary to the popular urban myths spun by well-intentioned DIY gurus.

Baking Soda & Vinegar Will Not Break Down Buildups of Grease, Fats Oils & Hair

Baking soda and vinegar will not clear your blocked drain because it will not break down the buildups of grease, fats, oils or hair. To break them down so that they run away in water, you require a combination of heat and a surfactant.

In reality, if you have a slow draining shower, basin or sink drain, then don’t waste money on chemical solutions, use salt and hot water. All you need to do is pour half a cup of salt into the drain followed up by slowly pouring a couple of litres of water heated to just before boiling.

You may need to repeat this a few times, but it works by melting some of the grease and fat buildups. This is aided by the natural abrasiveness of the salt which acts as a scouring agent to force more of the grease and fat to flow with the water.

We use an enzyme product when we are clearing trade waste drains and grease traps. We can provide you with it also to ensure your internal waste pipes on the shower, basin or sink don’t clog up with grease, fats, soap or hair. Enzyme solutions need to be used regularly generally overnight, but they do work to keep your drains free from organic buildups. Best of all, by breaking down organic matter, they eliminate odour issues.

Simply baking soda and vinegar will not clear your blocked drain no matter how much you pour it down the drain. You will waste money on buying the baking soda and vinegar to create a lovely effervescence with lots of bubbles and fizzing.

You will waste money on buying the baking soda and vinegar to create a lovely effervescence with lots of bubbles and fizzing.

It is my experience that no chemical drain cleaner really clears drains in the long term. You may fluke a short term solution, but the only way to clear a drain properly is by mechanical means. I realise this means calling us on (07) 5580 4311 and spending money, but it works. The reality is we provide a permanent long term solution using our high-pressure jet rodding equipment that blasts away built-up grease, oil and fats.

Using DIY solutions only delays the inevitable, so why waste money on them and risk damaging your drains or having sewage overflow into your home.

How Does a Toilet Block?

How Does a Toilet Block?

Toilet blockages are more than an inconvenience!

How does a toilet block is a frequently asked question of our plumbers? Your toilet is after the kitchen sink the most commonly used plumbing fixture in your home. It goes without saying a blocked toilet is more than an inconvenience. For most people, a blocked toilet is an unpleasant experience that they don’t have the stomach to deal with and calling a plumber is their preferred option. So how does a toilet block seemingly without reason and ruin your day?

How does a toilet block with foreign objects?

Adhering to the three P’s rule of pee, poo and paper for your toilet ensure never having to ask how does a toilet block from foreign objects. blocked toilets plumber gold coast

Foreign objects are anything that is not toilet paper, urine or faeces. Toilet pans are not waste disposal units and are designed with one function, and that is to dispose of your bodily waste hygienically.

Toilet paper, despite some popular urban myths, does not block a toilet. Toilet paper is manufactured to dissolve in water and rapidly breaks down when you flush the toilet cistern.

In our experience, the biggest culprit and an absolute foreign object in a toilet pan are flushable wipes. Flushable wipes are anything but flushable and cause toilets and sewers to block up and create horrendous plumbing repair bills.

Other foreign objects we frequently see in a blocked toilet are paper towels, facial tissues, cotton tips, Q-tips, cotton buds, ear cleaners, hair removal wax strips, cotton balls, pantie liners, sanitary napkins and our old favourite of children’s toys.

Tampons are frequently blamed for blocking a toilet or drain and yes they are a foreign object. The reality is that a tampon is too small and flexible to cause a toilet to block. We frequently see real estate leasing managers trying to blame a blocked toilet on tampons, but they are a visible symptom of the blockage, not a cause.

The best method of eliminating your toilet from becoming a rubbish bin is to keep a bathroom waste bin in the toilet or bathroom. It is also a good idea to train your children from an early age on what is safe to flush down a toilet bowl.

How does a toilet block in a toilet pan trap?

The reason there is water in your toilet is that the curved bottom part of the toilet is a trap.
The toilet bowl trap is literally what it says a trap.

The trap retains water in it every time you flush the toilet. The purpose of the trap is to prevent foul sewer odours escaping from the drains and entering your home.

Foreign objects are the primary cause of a blockage in the trap, especially if they are rigid and lodge in the trap outlet. In many circumstances, they can be dislodged and the blockage cleared by using a plunger. If you are attempting to clear it yourself with a plunger, let the water drain down before trying to plunge your toilet into preventing sewage water splashing onto your floor.

Toilet paper is frequently blamed for creating a blockage in the trap. In most circumstances, there is a foreign object lodged in the trap outlet that prevents the toilet paper from flushing away.

If you are experiencing frequent blockages to your toilet, then you have one of the following:

  • a toilet pan that was manufactured in the 1990s that was not compatible with the water flow from the cistern
  • poor quality toilet paper that is not breaking up in the water as required
  • an offset pan collar under the toilet that is restricting flow into the sewer drain

If you are experiencing this scenario, it is a process of elimination. The first thing to do is to try a different brand of toilet paper or even try limiting the amount of toilet paper being used. If that does not solve the blockages, then you need to have your toilet suite and drain connection checked out and possibly have it upgraded.

How does a toilet block from a blocked sewer drain?

Commonly the majority of blocked toilets are a symptom of a blocked main sewer drain.  blocked toilet caused by blocked sewer drain
The toilet becoming completely blocked or slow to drain is because the sewer drains are full and there is nowhere for the water in the toilet to go.

If you have a blocked sewer drain, then all of your plumbing fixtures will cease draining. In this situation, plunging the toilet will achieve absolutely nothing. Worst of all, you will likely end up with sewerage all over your floor.

You were likely receiving warning signals from your sewer drain with gurgling sounds from the toilet, and it was slow to drain when flushed.

Gurgling sounds from any plumbing fixture should never be ignored as they seldom go away and should be investigated immediately if it continues to occur.

If you are experiencing regular blockages in your toilet or hearing gurgling sounds, then you need to call us on (07) 5580 4311 before you experience a complete shut down of your main sewer house drain system.

 

What is a Plumbing Emergency?

What is a Plumbing Emergency?

It is my experience that many clients mistakenly believe their job is a plumbing emergency.  The reality is that most are not and just require routine maintenance unless they are:

  • putting your or your family’s life at risk
  • flooding your house

Life-Threatening Plumbing Emergency

Gas Leaks

lraking gas is a plumbing emergency at Whywait PlumbingLeaking gas, whether it’s natural gas or LPG, is dangerous. There are no DIY gas repairs; you must always use a licensed gas fitter.

LPG is highly flammable and being a dense gas; it will sink to your floor and build in intensity. Natural gas is not as combustible as LPG but still dangerous, especially in confined spaces in your home.

If you suspect you can smell gas, then you likely have a gas leak. You need to immediately isolate the gas supply to your home at either the gas meter or at the gas bottles. Once isolated, call us immediately to organise a service call.

While you are waiting for us to arrive at your home ventilate your house by opening doors and windows. Ensure you turn off all your gas appliances and as a precaution your electrical appliances as well. Above all, do not use any naked flames.

Sewage Overflow

overflowing sewage is a plumbing emergency so call Whywait Plumbing nowOverflowing sewage from toilets or floor wastes needs to be taken seriously. Raw sewage flowing into your house or outside is hazardous, and the risk of contamination is real.

Drains overflowing inside or outside your home require urgent attention, which is why we have a 1-hour emergency plumbing response for overflowing blocked drains. Blocked drains are a potential health hazard and need to be solved by trained plumbers with the correct equipment.

Don’t be fooled that overflowing sewage is only from your sewer drains. Sewage overflow can originate from outside your property very quickly, primarily if your home is located below other properties or if you live in a highrise apartment.

Don’t try to solve raw sewage lying around your home yourself as mopping it up solves nothing. Raw sewage contains parasites, fungi and bacteria that will soak into your floors and walls.

The photo on the right is where we had raw sewage flowing through a three-story terrace house and had to remove all the carpet and throw it away as can be seen on the lawn. The sewage had penetrated floors and walls which all required which required a combination of structural drying restoration and replacement of gyprock plaster wall linings.

Burst Pipe

a burst flexi hose is a plumbing emergency so call Whywait PlumbingA burst water pipe or flexi hose is now an everyday occurrence for plumbers. This is due to the amount of plastic piping now installed in homes instead of copper pipe.

A burst flexi hose is unfortunately all too common. An average house now has multiple flexi hoses installed under the kitchen sink, under the bathroom vanity basins, under the toilet cistern and the laundry tub. The reality is that every flexi hose connected is potentially a ticking time bomb.

Burst or ruptured plastic hot and cold water reticulation pipes occur for multiple reasons such as age, high pressure, poor installation, accidentally drilling into them, poor quality pipe fittings or faulty workmanship.

A burst pipe can cause damage fast to your furniture, floor coverings, kitchen cabinets, vanity cabinets, walls and floors. You need to turn your water off quickly when you experience a burst with the best place at the isolating valve at your water meter. Once isolated, call us immediately as this is a plumbing emergency.

A burst pipe or flexi hose is not a DIY repair and needs to be done compliantly by a licensed plumber who will ensure that the pipe is repaired with approved WaterMark products in accordance with the Plumbing and Drainage Act 2018.

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