How long does a bathroom renovation take? 1

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How long does a bathroom renovation take?

How long does a bathroom renovation take?

Television renovation shows are not reality when it comes to a bathroom renovation. Sadly that’s the benchmark too many people use when they call us to discuss a bathroom renovation. We always know when a client phones and asks “how long does a bathroom renovation take” that they will have unreal expectations.bathroom renovation by Whywait Plumbing

The reality is that a well-planned bathroom renovation will take at least 4-6 weeks. A poorly planned bathroom renovation takes forever and is the most frustrating experience for everyone.

Your bathroom is one of the most expensive rooms to renovate and will need to last you at least ten years. What is hugely fashionable today will not be in two years.

A bathroom renovation is never straightforward and is all about planning, planning and more planning.

Get A Professional Design

There is a multitude of online tools that make designing a bathroom look easy. The reality is that doing your own design can be a false economy.

Getting the floor plan design right from the beginning is your number one priority. I guarantee it will save you money in the long term. A professional bathroom designer will ensure you get what you want. Everyone else involved with the bathroom renovation will be able to give you precise costings based on the design plans.

Remember it’s your bathroom so don’t be intimidated by a bathroom designer. Work with their suggestions and opinions to get the bathroom you want.

Relocating Plumbing is Expensive

bathroom renovation relocation of plumbing by Whywait Plumbing

relocation of plumbing starts with exploration to discover where the drains are hidden in walls

If you have a concrete slab, then relocating water pipes and drains is expensive. If you have a wooden floor and can get under the house, the relocation of your plumbing is much simpler.

In our experience, the unnecessary relocation of drains frequently causes budget blowouts. Utilising your existing plumbing layout will significantly reduce the cost of your bathroom renovation.

Even marginal changes can cause a budget blowout because the plumbing located in the concrete slab can be vastly different once we start exposing it.

As I said, a wooden floor where there is access to the plumbing underneath is a vastly different proposition because all of the plumbing is visible. This gives you much more scope in your bathroom renovation to rearrange the layout of your fixtures.

Draw Up a Specification

a bathroom renovation involves demolishing the existing bathroom by Whywait Plumbing

demolishing your existing bathroom creates a mess very fast

A precise specification of what you want in your bathroom renovation will save everyone a lot of heartache and frustration once work begins.

Project managing your bathroom renovation is not hard providing you have clear floor design plans and precise, unambiguous specifications.

Checklists are a must for your budget peace of mind for the tiler, electrician, plumber, plasterer and painter. This ensures everyone knows what their tasks are and where they stand from the beginning.

If it’s not written down, then you can guarantee you will get a continuous flow of variations that will blow your budget to pieces.

Avoid Reusing Parts of Your Existing Bathroom

The best way to renovate a bathroom is to strip everything back to the bare floor and framework. Keeping parts of your existing bathroom defeats the purpose of having a brand new bathroom.

We frequently see clients keeping the existing ceiling, but it saves very little and is frustrating working around it to install new lighting and extraction fans.

Reusing bathroom fixtures such as the mixer taps or toilet suite or bath save little as it means we have to remove them, clean them up and reinstall them carefully. All you are saving on is the cost of the fixture, which these days is often marginal.

Use Quality Fixtures and Fittings

luxury bathroom renovation by Whywait Plumbing

Opting for cheap no brand plumbing fixtures will lead to future maintenance problems. Frequently if there is no manufacturers brand name visible, then the plumbing fixtures are a poor quality that will not last past a couple of years.

There are plenty of quality taps and toilets that will not squeeze your budget. Avoid fashionable colours in taps as in my opinion chrome never goes out of fashion and always cleans up well.

Investing in good quality custom built vanity cabinets will give you much more value and aid the functionality of the bathroom. Investing in a quality frameless shower screen will again support the functionality of the bathroom.

Planning is the Answer

As I said, previously, the key to a bathroom renovation is about the preparation. A well-planned bathroom renovation with precise specifications ensures that the work requirements are clear and everyone will happily fulfil their obligations.

What is a Plumbing Emergency?

What is a Plumbing Emergency?

It is my experience that many clients mistakenly believe their job is a plumbing emergency.  The reality is that most are not and just require routine maintenance unless they are:

  • putting your or your family’s life at risk
  • flooding your house

Life-Threatening Plumbing Emergency

Gas Leaks

lraking gas is a plumbing emergency at Whywait PlumbingLeaking gas, whether it’s natural gas or LPG, is dangerous. There are no DIY gas repairs; you must always use a licensed gas fitter.

LPG is highly flammable and being a dense gas; it will sink to your floor and build in intensity. Natural gas is not as combustible as LPG but still dangerous, especially in confined spaces in your home.

If you suspect you can smell gas, then you likely have a gas leak. You need to immediately isolate the gas supply to your home at either the gas meter or at the gas bottles. Once isolated, call us immediately to organise a service call.

While you are waiting for us to arrive at your home ventilate your house by opening doors and windows. Ensure you turn off all your gas appliances and as a precaution your electrical appliances as well. Above all, do not use any naked flames.

Sewage Overflow

overflowing sewage is a plumbing emergency so call Whywait Plumbing nowOverflowing sewage from toilets or floor wastes needs to be taken seriously. Raw sewage flowing into your house or outside is hazardous, and the risk of contamination is real.

Drains overflowing inside or outside your home require urgent attention, which is why we have a 1-hour emergency plumbing response for overflowing blocked drains. Blocked drains are a potential health hazard and need to be solved by trained plumbers with the correct equipment.

Don’t be fooled that overflowing sewage is only from your sewer drains. Sewage overflow can originate from outside your property very quickly, primarily if your home is located below other properties or if you live in a highrise apartment.

Don’t try to solve raw sewage lying around your home yourself as mopping it up solves nothing. Raw sewage contains parasites, fungi and bacteria that will soak into your floors and walls.

The photo on the right is where we had raw sewage flowing through a three-story terrace house and had to remove all the carpet and throw it away as can be seen on the lawn. The sewage had penetrated floors and walls which all required which required a combination of structural drying restoration and replacement of gyprock plaster wall linings.

Burst Pipe

a burst flexi hose is a plumbing emergency so call Whywait PlumbingA burst water pipe or flexi hose is now an everyday occurrence for plumbers. This is due to the amount of plastic piping now installed in homes instead of copper pipe.

A burst flexi hose is unfortunately all too common. An average house now has multiple flexi hoses installed under the kitchen sink, under the bathroom vanity basins, under the toilet cistern and the laundry tub. The reality is that every flexi hose connected is potentially a ticking time bomb.

Burst or ruptured plastic hot and cold water reticulation pipes occur for multiple reasons such as age, high pressure, poor installation, accidentally drilling into them, poor quality pipe fittings or faulty workmanship.

A burst pipe can cause damage fast to your furniture, floor coverings, kitchen cabinets, vanity cabinets, walls and floors. You need to turn your water off quickly when you experience a burst with the best place at the isolating valve at your water meter. Once isolated, call us immediately as this is a plumbing emergency.

A burst pipe or flexi hose is not a DIY repair and needs to be done compliantly by a licensed plumber who will ensure that the pipe is repaired with approved WaterMark products in accordance with the Plumbing and Drainage Act 2018.

Its 99.9% certain that Plumbers don’t have Supermans X-ray Vision

Its 99.9% certain that Plumbers don’t have Supermans X-ray Vision

X-ray Vision Would Be a Plumbers Dream Come True

Anyone who knows me is aware I frequently state that when we get a plumbers licence, we didn’t also get given a pair of Superman’s glasses with X-ray vision.
Plumbing infrastructure is 90% concealed in walls, floors and underground. The ability for a plumber to transform into Superman and see-through physical objects would be an obvious solution when you have problems.

As Plumbers and Electricians are only too aware many people think we possess X-ray vision when it comes to solving their concealed infrastructure issues. There is always a sense of irony in the fact that people will make multiple visits to a doctor to get a diagnosis of a health problem. But believe we only need one visit to diagnose a complex issue in their plumbing, gas or electrical infrastructure.

Looking after your plumbing infrastructure can be challenging when most of the infrastructure is concealed. Most people are vaguely aware there are water pipes and drainage pipes somewhere that connects to their bathrooms, kitchen and laundry.
The vague awareness only transforms into reality when the infrastructure stops working. A leaking water pipe or a blocked toilet suddenly create a perception that something is wrong somewhere.

That’s when you call a plumber to investigate. Often this is where the “fun” starts as we arrive at your home to see exactly what you can see. This means we have to start investigating. Depending on the problem investigating is a process of elimination.

How long does a bathroom renovation take? 3This is why I say Superman’s X-ray vision would solve so many problems for us. Ultimately all we can call upon as Plumbers is our knowledge and experience to eliminate possibilities. Yes, there is the technology we can use. The limitations of the technology are endless with equipment such as a CCTV drain camera being useless to use on a blocked drain as ultimately all we can see is dirty water.

This is why I say Superman’s X-ray vision would solve so many problems for us. Ultimately all we can call upon as Plumbers is our knowledge and experience to eliminate possibilities. Yes, there is the technology we can use. The limitations of the technology are endless with equipment such as a CCTV drain camera being useless to use on a blocked drain as ultimately all we can see is dirty water.

Here at Whywait, I believe we have invested wisely over the years in technology and continue to do so. Equipment such as CCTV drain cameras, sonar locators, pipe tracers, gas detectors, leak detection equipment and much more. Much of the investigative technology we utilise derives from medical technology, so it is continuously evolving.

I’m looking forward to the day when we can access portable X-ray or sonar equipment that will allow us to see clearly the location of infrastructure in your walls, floors and underground.

Ultimately I still believe its the experience and patience of our Plumbers to investigate your problems and eliminate the possibilities before we jackhammer up your floor or smash open your walls.

Here at Whywait, I believe we have invested wisely over the years in technology and continue to do so. Equipment such as CCTV drain cameras, sonar locators, pipe tracers, gas detectors, leak detection equipment and much more. Much of the investigative technology we utilise derives from medical technology, so it is continuously evolving.

I’m looking forward to the day when we can access portable X-ray or sonar equipment that will allow us to see clearly the location of infrastructure in your walls, floors and underground. Ultimately I still believe its the experience and patience of our Plumbers to investigate your problems and eliminate the possibilities before we jackhammer up your floor or smash open your walls.

Does Your Insurance Cover All Water Leaks?

Does Your Insurance Cover All Water Leaks?

Here at Whywait Plumbing, we frequently get a phone call asking does insurance cover water leaks? Every week we are called upon to deal with insurance companies or assessors on behalf of clients when they have sustained water damage to their home.

does insurance cover water leaks in walls With water leaks just like everything else to do with insurance, there seem to be multiple grey areas with numerous interpretations. It is our experience we find every time we deal with an insurance company where the circumstances of the water leak are similar to previous we meet with a different response.

The product disclosure statement issued with your policy is where we find all the confusion starts. This is where the insurance company hopefully discloses what is covered by your policy. If you find the product disclosure statement confusing then call the insurance company to clarify what the coverage is that you are paying for. The more questions you ask, the more you will understand. Remember there is no such thing as a stupid question. Also, remember insurance companies record all calls, so keep diary notes of when you called and who you spoke to. Better still send them an email confirming your phone call and what your understanding was of the answers you received. This creates an electronic paper trail that can be utilised at a later date.

Important Definitions & Clauses

There are three important definitions and clauses which appear to apply to the question does insurance cover water leaks:

  • the “Water Damage Clauses” in the actual policy
  • the definition of what is water damage
  • the definition of what is gradual water damage

The Water Damage Clauses

The water damage clauses you should always read carefully and ensure you understand. Generally, it will have a section with several clauses and subclauses in the policy which will cover water damage and what you can claim for if you make a water damage claim on your home.

As a rule, it will state precisely what water damage your insurance policy covers and what is excluded. The exclusions are what you need to be aware of as often they will include an all-encompassing negligence clause coupled with a failure to maintain your home in good repair. If you have these general all-encompassing clauses, ask your insurance company what they precisely mean as we’ve seen these clauses used to deny coverage where it was in a very grey area and open to interpretation in their favour.

The Definition of Water Damage

does insurance cover water leaks caused by stormsWater damage can occur in so many ways that it’s generally not well defined in your insurance policy. In our experience, insurance companies specify water damage in two ways:

  • accidental or sudden water damage
  • gradual water damage

We’ve found that instances such as burst pipes, burst taps, burst valves, overflowing sewerage, overflowing stormwater and storm damage are covered by most insurance policies. This is because it was a sudden event that you could not have prevented.

In contrast, the damage caused by slow plumbing leaks in pipes, showers, toilets, gutters and roofs not damaged by a storm is not covered as they are classified as gradual water damage.

The Definition of Gradual Water Damage

Essentially gradual water damage is the insurance policy get out of jail free card. It is water damage they assess has occurred gradually over time. Frequently the water damage was visible to the trained eye but invisible to you as it covers the rotting of timber under the paint or mould in the walls, floor or ceiling. Essentially the insurance company will conclude you were negligent in not maintaining your home.

Examples of gradual water damage we frequently see are:

  • seepage from leaking taps into cupboards
  • leaking shower trays
  • leaking shower taps
  • leaking toilet cisterns
  • leaking drain pipes
  • rusted out sections in gutters and roof

The water damage from many of these occurrences is often not covered by your insurance policy as it will be concluded you failed to keep your home in good repair through regular and reasonable maintenance.

Water Leak Prevention

The best way to avoid an unsuccessful water leak claim is regular maintenance by Whywait Plumbing. Now this will not prevent every possible water leak scenario happening, but it will demonstrate to the insurance company that you have been undertaking regular maintenance.

At Whywait Plumbing, we see instances every day of water damage that has occurred through the failure to maintain your home regularly. That is why we recommend all our clients to become a Service Partner and enjoy the VIP benefits of having a Service Partner Plan to maintain your most valuable asset, your home, proactively.

What Does a $0 Call Out Fee or No Call Out Fee for Plumbers Really Mean?

What Does a $0 Call Out Fee or No Call Out Fee for Plumbers Really Mean?

More and more Gold Coast plumbing businesses are advertising that they have no call out fee or a $0 call out fee. The perception this creates is that you are getting something for free as they will be cheaper. Of course, perception is never reality as no business can work for free. Let’s face it would you go to work for free?

Let’s face it, would you work for free?

$0 Call Out Fee or No Call Out Fee for Plumbers is not a Whywait Plumbing tactic

Call Out Fees Ensure All Costs Are Transparent

Legitimate, professional plumbing businesses charge a call out fee because it costs from $50 – $150 just to arrive at your door. A call out fee is there to cover the expense to reach your home. This is because employees are still paid for driving to your home plus there is the running cost of the vehicle and all the other costs that never stop in running a business. Simply the call out fee helps cover costs, it’s not a profit centre nor could any plumber live off a call out fee.

Reality is that if a plumber is not charging you a call out fee then they are going to charge you the cost in coming to your home somewhere else.

The reality is that if a plumber is NOT charging a call out fee then the cost is coming from somewhere else…namely the fee they charge for a job.

Advertising a $0 call out fee or no call out fee is purely playing with words. It is a tactic to get you to call them because they know once they are at your home you are unlikely to send them away because you just want the plumbing work done.

There are four separate tasks involved in undertaking a plumbing repair:

  • coming to your home
  • inspecting the reported plumbing problem
  • diagnosing the possible multitude of possibilities for what is causing the problem
  • undertaking the repairs

No Call Out Fee Is Simply Playing Word Games

The splitting of costs into the above cost centres is sensible and transparent because every cost has to be paid for. There is no cost advantage to you if you pay no call out fee but are then charged $155.00 to inspect the blocked toilet and then be told that you have what you already knew that the toilet is blocked and the cost to unblock the drain is $660! Its just semantics and word games to get you to call them because you saw the word FREE.

Remember if something is FREE, it has no value to the business offering it nor to the consumer receiving it. Two old sayings apply when considering using a company that advertises no call out fee:

  • there is no such thing as a free lunch
  • you get what you pay for

At Whywait Plumbing we charge a call out fee and offer an upfront fixed price guarantee. There is no game playing, our customers are always informed and there are no hidden costs or nasty surprises.

ZeroFlush Urinals Aid Water and Energy Sustainability

ZeroFlush Urinals Aid Water and Energy Sustainability

Zeroflush waterless urinals installed at Brisbane International Airport by Whywait Plumbing

Zeroflush waterless urinals installed at Brisbane International Airport

ZeroFlush Waterless urinals supplied and installed by Whywait Plumbing are precisely what they sound like. Instead of using water to flush away the urine, like traditional urinals which waste anywhere up to 25 litres of water every time they flush. ZeroFlush waterless urinals utilise gravity, putting urine through an odour barrier or one-way valve system which eliminates 100% of the water from a conventional flushing process.

Replacing a water flushing urinal with a ZeroFlush waterless model can save an average of 152000 litres annually per urinal. There’s one urinal for every three toilets in non-residential properties, which together account for more than a quarter of Australia’s water consumption.

The supply of water to commercial office buildings, shopping centres, educational facilities and hotels utilises a substantial amount of energy. The simple act of installing ZeroFlush waterless urinals and the disconnection of urinals from a buildings water reticulation system can reduce by 50% a building’s greenhouse gas emissions.

Throughout Australia, water charges continue to increase annually. The advent of sewerage discharge factor charges based on the amount of water consumed is increasing in popularity. These charges alone require reductions in water consumption to avoid substantial annual increases. For commercial property managers, this means they must budget for paying for water coming into the building and also going out via the sewage system. This means the installation of ZeroFlush urinals will not only aid with sustainability but reduce water and energy costs.

The urban myth that waterless urinals are unhygienic and stink is a myth perpetuated by opponents of waterless urinals that has no foundation in fact. A recent study by th

e  Shanghai Environment Project Design Institute once again proved that waterless urinals contain five times fewer bacteria than water flushing urinals. Bacteria and germs from water flushing urinals are created by airborne fecal matter that is reproduced when the urinal flushes water. The combination of water moisture with the fecal matter creates the perfect environment for bacteria to grow and flourish. As waterless urinals don’t flush water every time they have been used the opportunity for bacterial and germ contamination becomes very remote.

The real reason most male bathroom facilities have putrid odours is triggered by the bacteria created from airborne fecal matter and water moisture. Urine by itself has a very soft odour but combined with the water flushing urinals spraying of water particles it can quickly create odours over the entire bathroom facility.

ZeroFlush waterless urinals are a guaranteed path to reducing water and energy consumption plus greenhouse gas emissions in any non-residential commercial building. Installing them will always help water and energy sustainability.

 

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