Office Hours

Mon to Fri 7.30am – 4pm

Emergency Service

(07) 5580 4311

Whywait Plumbing Guarantees

Whywait Plumbing Guarantees

Plumbing guarantees from Whywait Plumbing are just that they are an absolute guarantee based on 44 years of experience.


Trust, Reliability, Peace of Mind and 100% Satisfaction Plumbing Guarantees

You can trust plumbing guarantees from Whywait Plumbing are just that they are an absolute guarantee based on 44 years of experience.

We all know promises are great, but they are frequently broken. 

Guarantees are even better…especially those plumbing guarantees you receive from Whywait Plumbing Service.

We guarantee to you:

  • Queensland Contractors Licence with QBCC 78167

  • New South Wales Contractors Licence with NSW Fair Trading 226900C

  • Public Liability Insurance with Chubb Insurance for $20,000,000 to protect your most valuable asset should the unthinkable happen

  • Professional Indemnity Insurance with AIG Insurance for $3,000,000 to provide advice & services as a licensed plumber

  • WorkCover Queensland coverage of all employees for any accidents

  • A Guaranteed Upfront Price…so you always know the price and have the opportunity to approve it before we begin the job;

  • A 5-year Workmanship Guarantee…for your absolute peace of mind in a job well done plus we pass on in full all manufacturers warranties;

  • Licensed, uniformed and courteous plumbing technicians….we wouldn’t send anyone to your home we wouldn’t trust in ours which is why we undertake background checks on all employees:

  • Best Price Guarantee….If you find a comparable installation at a lower price for a new energy-efficient CO2 heat pump hot water system, we will meet and beat that price by up to $200.

  • Lemon-Free Guarantee….when you purchase a new heat pump or solar hot water system from us, and operate it according to the manufacturer’s operating standards and allow us to maintain it for you – we will replace any defective or deficient parts…at no cost to you for the first 5 years of ownership, and the first 10 years on our premium systems;

  • We’ll clean up after ourselves…. so you’ll barely notice we worked in your home in the first place;

  • We’ll treat you and your home with respect at all times;

  • Same Day Service Guarantee….plumbing problems are bad enough but you shouldn’t have to wait and wonder when (and if!) the plumber is going to arrive to get them fixed. That’s why we offer a  Same Day Service Guarantee where you can rest assured that Whywait Plumbing guarantees we arrive on time and do the job right…every time.  Just call us before noon any day of the week.

Need A Plumber or Gas Fitter Today?

At Whywait Plumbing Services our plumbers and gas fitters are here to assist you whenever you need us. Call anytime, we always answer your call!

CALL (07) 5580 4311 ANYTIME

Plumbing guarantees are a source of constant confusion. A guarantee of the fixtures and fittings installed is always carried by the manufacturer not the plumber who installed them. Ultimately all a plumber can guarantee is his workmanship and service levels.

When you use Whywait Plumbing we guarantee you many things and we stand behind all those guarantees because we want you to have a positive experience. At Whywait Plumbers Gold Coast, we enjoy a 95% customer satisfaction rating and this is why:

  • We show up on time.
  • We send only licensed and trained plumbers to your home, each one a full-time Whywait employee.
  • Training and development are ongoing events for every member of our staff.
  • You receive a guaranteed up-front price before we start any work.
  • Our equipment and tools are the latest and best in the business which helps us do our job better and with a better end result.
  • We keep our trucks well-stocked enabling us to complete most repairs with just one visit to your home.

We’re ensure you and our team members are protected by:

  • Maintaining public liability insurance coverage for $20,000,000 that protects your property should a part fail in your home or business.
  • Maintaining WorkCover insurance cover should one of our employees have an accident.
  • Providing warranty protection on the jobs we undertake for you.
  • Ensuring we are fully licensed as plumbing contractors in Queensland and New South Wales.
  • Investing in state of the art communications systems to answer your calls and dispatch our plumbers to your home or business.
  • Investing in modern vehicles that are correctly maintained.
  • Complying with the Fair Work Act.
  • Responding promptly on a 24 hour, 7 day basis to customers who call us in a crisis because they have a water leak, a blocked drain or have no hot water.

I urge you to ask questions about how you will be charged for plumbing services, insurance coverage and licensing before deciding which plumbing company to hire.  Because the more you ask, the more you’ll see that our family-owned and operated company stands head and shoulders above the rest in true value offered.

By Gary Mays

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