How To Read Your Water Meter

Your #2 DIY plumbing skill is knowing where your City of Gold Coast water meter is located for your property & to learn how to read it to protect from concealed water leaks

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HOW TO READ YOUR WATER METER ENQUIRIES

For emergency service, if you cannot turn off your water or need a same day service call to locate your water meter (07) 5580 4311. For non-urgent repairs feel free to send us your details.

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Every Gold Coast House Has An Individual Water Meter So Learn How To Read Your Water Meter

How to read your water meter is a simple task to learn. It is a DIY priority coupled with knowing how to turn your water off at the meter box. If you live in an individual residential house that you will have your own individual water meter. This applies to most duplexes as well, but some duplexes and group or strata-titled properties will have only one water meter which reads all water used on the property in its entirety, no matter how many homes are located within the property.

Whywait Plumbing recommends that you do yourself a favour because the #2 DIY plumbing skill you should learn is how to read your water meter. The #1 DIY plumbing skill will always be knowing how to turn off your water supply that is connected to your home. Your property stop tap or isolation valve is always in the underground meter box at the boundary in front of your water meter.

Remember to exercise caution when removing the water meter cover. They can be homes for spiders and snakes. Ensure you wear protective gloves.

how to read your water meter with Whywait Plumbing

Locating Where Your Water Meter Is At The Front Of Your House

how to turn off your water at City of Gold Coast water meter from Whywait PlumbingIf you live in the City of Gold Coast then your water meter  is in the underground meter box for your home that is usually located as below:

  • in the council grass verge at the front boundary and usually around 500mm from either the left or right side boundary
  • in a concrete or plastic pit with a metal or plastic removable lid marked ‘Water Meter’

It is your responsibility to ensure that your water meter is accessible for the council meter readers to read the meter at all times. The property owner does not own the water meter as it part of the water infrastructure owned by the City of Gold Coast. It is an offence under the Water Supply (Safety and Reliability Act) 2008 to interfere with water infrastructure.

Once you locate the meter box and open the lid which usually will require being pried open with a screwdriver or something similar you need to:

  • Remember to exercise caution when removing the water meter cover. They can be homes for spiders and snakes. Ensure you wear protective gloves.
  • The water meter may be semi-covered in sand or dirt but is normally obvious at the back of the water meter box

How To Read Your Water Meter & Check For Concealed Water Leaks

Here at Whywait Plumbing we always recommend a periodic but regular reading of your water meter to check for any concealed leaks on your property. The short City of Gold Coast video below demonstrates exactly what you need to do to read your water meter.

Remember a regular but simple preventative procedure of reading your water meter can potentially save you thousands of dollars in City of Gold Coast water charges. Frequently concealed leaks are not visible as your water pipes are always underground or inside walls or the floor.

If in doubt on how to read your water meter or suspect you have a concealed leak act now and call us on (07) 5551 5193 to get expert assistance.

Water Leaks Are YOUR Responsibility

If you are the registered property owner then very simply you are responsible for the pipes and fittings that are connected to the City of Gold Coast water meter that is anywhere inside your property.

The diagram below clearly illustrates from the City of Gold Coast perspective as to where their responsibilities finish and where yours start. Remember it is always the registered property owner who is responsible for paying for all water that is recorded as having gone through the water meter.  This includes any water used that is lost due to internal leaks in taps or toilets or concealed underground water main pipe leakage.

How To Read Your Water Meter 3

If you can’t find your water meter or can’t operate the stop-valve in the water meter box it is the responsibility of City of Gold Coast to repair by calling them on 1300 456 326

HOW CAN WE HELP YOU TODAY?

How to read your water meter enquiry

For emergencies please call (07) 5551 5193 for rapid response service. For all other plumbing repairs feel free to email us for assistance.

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