InSinkErator Safety

InSinkErator Safety

InSinkErator Questions

In November it will be 48 years since I finished high school and began my plumbing apprenticeship. Over the years, I have either asked myself every dumb question or have been asked some interesting questions by other people concerning plumbing.

But last week I got asked a question by Steve, a long-standing client that I cannot recollect ever being asked before. The question being, “What happens if I stick my hand into the kitchen sink InSinkErator waste disposal unit when it’s going?

My first response was to wonder why you would contemplate even doing such a thing. That was until Steve explained it was a question posed by his 5-year-old grandson.

Steve was genuinely worried it was something his grandson may try to attempt. Now the question did not seem so dumb at all. Steve was correct to be worried that his grandson would try to see what would happen if he put his hand down the InSinkErator unit when it was turned on because as we all know a 5-year old has little fear.

Steve was seriously contemplating getting us to remove the food waste disposal unit out of the sink permanently. This was despite him being concerned about the loss of conveniently and hygienically disposing of food scraps which could also increase the risk of a blocked sink.

InSinkErator Safety 3

An InSinkErator Has NO BLADES

Like most people, Steve was convinced that an InSinkErator waste disposal unit is a mass of sharp blades spinning around chopping and shredding everything that enters its chamber. Contrary to popular believe an InSinkErator sink waste disposal unit is not like a kitchen blender and it has NO BLADES at all.

Steve was much happier once I explained how an InSinkErator unit works. If his grandson put his hand into the unit when it was turned on then he would at the worse end up with a bruised and maybe cut hand. Although in all likelihood he would pull his hand out as soon as it came into contact with the spinning plate and or its impellers which have absolutely no cutting function.

Very simply instead of spinning blades chopping, cutting and breaking down the food scraps InSinkErator waste disposal works by:

  • Instead of blades, impellers (or lugs) mounted on a spinning plate use centrifugal force to continuously force food waste particles against a stationary grind ring
  • The grind ring breaks down the food scraps into very fine particles – virtually liquefying them
  • After they are ground, the running water flushes the particles through the grind ring and out of the disposer and into your waste-water pipe and into the sewer house drains

How Does An InSinkErator Work? 

If you want to see exactly how an InSinkErator waste disposal unit works have a look at this 90-second video below which gives you a graphic inside view of how a unit works.
After watching the above video Steve was happy to keep using his InSinkErator waste disposal unit because like most people who have an InSinkErator he knew it was the most convenient, environmentally friendly and hygienic method to dispose of food waste and scraps. Generally, waste disposal units create a safer and cleaner kitchen using minimal water and electricity.

Tips on Using An InSinkErator

If you already have an InSinkErator sink waste disposal unit installed here are a few tips to using it which assist in prolonging its working life:

  • InSinkErator waste disposal units can become stuck or seized, and this can be caused by non-food items such as spoons being placed or falling into the unit
  • overfilling the InSinkErator can cause the unit to jam
  • grease or fatty liquids should not be poured into the InSinkErator
  • InSinkErator units should never be run dry, always use with the cold water running whilst the unit is spinning plus always turn the cold water off after turning off the unit
  • cleaning your InSinkErator waste disposal unit once every week by inserting and grinding a handful of ice in your unit. This will remove any buildup that may have been left when grinding food materials, and often gets rid of any smell coming from your kitchen sink drain. If an odour persists after carrying out this cleaning try cutting up and grinding a lemon or grapefruit will give a fresh citrus smell
  • the InSinkErator unit should be equipped with a reset button either at the side of the unit (older models) or underneath the unit.  If your unit fails to start after pressing the reset, then it is probably more than just jammed disposal, and you should call Whywait Plumbing and have one of our plumbers solve the problem.
DIY installations of bidet seats and douche sprays

DIY installations of bidet seats and douche sprays

The DIY installation of a bidet seat or a douche spray is illegal. The health risk of incorrectly installed bidet seats or douche sprays can be severe not only to you but to the community as a whole. In the last month, Google searches for the term bidets have increased tenfold, which is frightening as traditionally Australians have shunned the installation of bidets. The increase in Google searches has occurred due to multiple social media posts and newspaper articles on so-called alternative toileting devices and what is appallingly lousy advice on their installation.

The multitude of bidet seats and douche sprays that can now be found for sale online has set off alarm bells at all levels of government in Australia. It is evident when checking the scant information available online that very few of these online products have been tested and approved for use in Australia.

Hardware stores and specialist plumbing suppliers that stock douche spray kits are selling them out as fast as stock arrives to DIY enthusiasts who get installation advice from shop assistants. This just increases the health risks tenfold. There have been reports of staff in plumbing supply stores being abused for refusing to advise on how to install bidet seats or douche spray kits and suggesting that a licensed plumber must install these products.

Whywait Plumbing can legally install a douche spray to your toilet to protect your families healthAs a result, here in Queensland the QBCC has issued a public warning on the sale and installation of ‘alternative toileting devices’ which in part states:

This is a warning issued by the Commissioner of the Queensland Building and Construction Commission (QBCC) to the public under section 20J(1)(i) of the Queensland Building and Construction Commission Act 1991 (QBCC Act).

The QBCC warns suppliers and the public about the sale and use of potentially non-conforming building products, namely Do It Yourself (DIY) bidets, douche sprays and similar hygiene devices, collectively known as ‘alternative toileting devices’.

The QBCC has recently become aware of the sale and DIY installation of alternative toileting devices in Queensland, particularly for household use. Unless these devices are manufactured to comply with Australian Standards and also are properly installed, these can lead to a risk of contaminating the household water supply with E. coli bacteria. An E. coli infection can lead to serious health and safety issues.

In Queensland, alternative toileting devices must be installed by a licensed plumber who has the skills and qualifications to ensure that a backflow prevention device is in place.

Whywait plumbing only install WaterMark certified bidet seatsA bidet seat or a douche spray are classified as high hazard plumbing products. This is because there is a high risk of toilet sewage water mixing with your drinking water if they are not installed as per the requirements of section 12 of AS/NZS 3500.1-2018 Water Services. They must be legally certified with an Australian WaterMark approval which is evident on the packaging plus can be searched online at the WaterMark Product Database.

Despite looking easy to install, they are not. Both a bidet seat and a douche spray require a water connection. Generally, this can be at the water connection for the toilet cistern. However, this always requires a legally compliant backflow prevention device to be installed as well. This is not an optional extra it is the law to prevent your drinking water from becoming contaminated, which pose serious risks to your families health and safety.

If you have recently undertaken a DIY installation of a bidet seat or douche spray to your toilet, then we urge you to call us on (07) 5580 4311 to get us to check it is a compliant installation. This ensures you have not created a risk to your families health and safety plus ensures you have not null and voided your homes insurance policies.

You need to be aware of so-called unlicensed plumbers or handyman who cannot legally install a bidet seat or douche spray to your toilet. Beware of the handyman who tries to convince you that he can undertake plumbing works as long as it’s under $3300 of value. This is a complete lie by opportunistic unlicensed scammers who put your families health at risk. The benchmark value for undertaking plumbing, drainage or gas work is $0 and always has been. For extra assurance go the QBCC website  To find out more about a licensee you can use their online licensee search, or search their occupational licence.

If you would like to investigate the installation of a bidet seat or douche spray to your toilet, then call us on (07) 5580 4311 to book an appointment. This ensures the installation is compliant with Queensland law as all products we install have appropriate and genuine Watermark certification.

COVID-19 Update as Whywait Plumbing Remains Open

COVID-19 Update as Whywait Plumbing Remains Open

Despite everything that is happening with the Coronavirus / COVID-19 pandemic emergency as your local Gold Coast Plumber Whywait Plumbing will continue to be available 24/7 to service your plumbing, drainage and gas needs. The current Queensland Government health directives advise that the plumbing industry is an essential service. This means our plumbers are exempt from the two-person rule when entering homes or private premises provided the appropriate social distancing and hygiene requirements are adhered to. 

To ensure the safety of our clients, staff and the general public we are making changes to the way we serve our clients. This ensures we can still attend to your problems while focusing on making the correct choices to keep everyone safe.

Read the information below which details out everything you need to know how Whywait Plumbing will ensure your critical plumbing infrastructure remains fully functioning.

Whywait is still here for you 24/7

Whywait Plumbing Services has been trusted by thousands of Gold Coast homeowners, landlords and business owners since 1976 to maintain their plumbing, drainage and gas infrastructure. We believe that now more than ever we need to be there for you 24/7.

As your trusted Gold Coast Plumber we guarantee to continue to be available to keep you safe and ensure your plumbing is functioning to the highest standards.

We assure you we have increased our precautionary measures to protect you and minimise any risk of spreading COVID-19. We continue to adhere to all advice from the official Australian Government health website and are monitoring the situation to ensure we take all practical steps to protect our clients and staff.

Working with Whywait Plumbing during COVID-19

Increased hygiene practice

Whywait Plumbing Services use Aquatemp Hand Sanitiser & Disinfectant In accordance with the advice provided by the Australian Government and the Master Plumbers & Mechanical Services Association of Australia (MPMSAA), we have implemented additional policies and hygiene practices to protect you and our plumbers.

  • we are continually ensuring our plumbers are fit and healthy and we are taking all precautions to ensure their health and safety
  • we are following the latest advisories from the Australian Government and MPMSAA
  • we are following social distancing requirements
  • we are not shaking hands
  • our plumbers are wearing disposable gloves and are disposing of them when they have completed their work for you
  • our plumbers are equipped with Enzyme Wizard cleaning products to wipe down tool, equipment and work areas while undertaking your work
  • our cleaners are equipped with Aquatemp Hand Sanitiser & Disinfectant to keep their hands clean at all times
  • our company vehicles are kept clean at all times with Aquatemp Surface Sanitiser & Disinfectant cleaning product

What to expect when you call us to book a job

It is now our policy when booking all jobs that you provide us credit card details to secure the booking because as recommended by the Government, we ask that you make a pre-payment over the phone so that no physical exchange of money has to occur. If you can only pay with cash we will be handling all transactions using gloves and practising social distancing.

We will now ask you a number of health-related questions when you call us to keep everyone safe which may include:

  • Have you, or anyone in your household tested positive for COVID-19, or are awaiting test results?
  • Do you fall into a category where you are self-isolating for COVID-19?
  • Do you, or anyone living in your household have any flu-like symptoms, a fever, cough, or shortness of breath?

Depending on the answers you provided, we will discuss with you on the best way forward to support solving your plumbing problems.

After we have booked your job if you start to develop flu-like symptoms such as coughing, sneezing, fever or shortness of breath, please call us immediately on (07) 5580 4311 so we can help to manage your appointment.

What to expect when a Whywait employee is at your home or business

Upon arrival, our plumbers may be asking the same health questions asked at the time of your booking. This is to ensure your circumstances have not changed. Plus we guarantee they will be following our increased hygiene practices.

While undertaking any work, they will inform you exactly what they will do before they start and will clean all surfaces they touch with Enzyme Wizard cleaning products.

Thank you for your ongoing support and your understanding

You can be certain that we have your best interest in mind during these uncertain times and we are endeavouring to continue to provide the great service that Whywait Plumbing is renowned for as your Gold Coast Plumber.

Plumbing Rip Offs

Plumbing Rip Offs

Plumbing rip offs, in my opinion, are frequently emotive exaggerations bereft of facts from people whose only motive is not to pay their plumbers bills.

Sadly most plumbing rip offs are perpetuated not on the customer but on the plumber by other plumbers who stupidly aid and abet con artists using them without any payment to condemn work another plumber has undertaken.

Every week we get multiple phone calls virtually demanding that we condemn over the phone other plumbers work or for us tell them that they have been overcharged. Of course, they never wish to pay for this advice and never want it adequately investigated.

Unfortunately, far too many plumbers are completely gullible and get sucked into agreeing with unsubstantiated, exaggerated statements over the phone from someone they have never met. For some bizarre reason, they think by agreeing with baseless opinions from an unqualified person that they will get work from it and even more bizarrely get paid for it!

Despite what some non-plumbers think plumbing is complex in its entirety requiring in-depth knowledge and precision. With the dominance of Google, it is effortless for someone to create a cheap website and make a raft of promises usually based on how cheap they are.

“No call out fee! Free quotes! No service charge! Free plumbing audit! Free gas inspection! $0 call out fee! $40 off today! $99 drain special! Free plumbing quotes!” And so the list goes on when you Google the term “plumber Gold Coast”. All of these “promises” create the perception that you are getting something for free or at a considerable discount.

The often-quoted “There is no such thing as a free lunch” is applicable in this situation. Obviously, it means nothing is ever truly free because the fact is someone has to pay for the plumber to come to your house or business. All of those above claims are designed with the sole purpose of getting you to ring that plumbing company and nothing else. I guarantee you will be paying for them to come out one way or another.

You should know it costs money for a fully equipped and staffed plumbing truck to arrive at your home or business. Some companies will charge a call-out fee which allows for no work. Some companies such as Whywait Plumbing will charge a diagnostic fee which provides for a preliminary investigation of the plumbing problem. Some companies will charge a minimum one hour fee no matter how long they are on site. Some companies offer a free call out, but it will be built into all their costs so beware of all free call out offers as generally, all their other prices are higher.

You are ripping me off because Joe Bumcrack Plumbing Service is half your price

In the last 42 years, I’ve heard multiple variations of this excuse for not paying an account countless times.

Buyers regret is a constant issue for all businesses. I remain bewildered by people who turn to the bottom feeders of our industry and turn them into experts. These hobby businesses are frequently referred to as Joe Bumcrack plumbers for obvious reasons. Of course, Joe Bumcrack’s phone wasn’t answered, and he wasn’t available at 10 pm on a Saturday night to clear the blocked drain. But of course, his word counts because he told the customer what he wants to hear concerning what price should have been charged and plumbing rip offs.

The reality is half the price of what? We have never been interested in being the cheapest Gold Coast plumber. We are not interested in what other plumbers charge because every business differs regarding cost structures, overhead costs and productivity levels that are utilised to set a selling price for a businesses services.

Notwithstanding the urban myth that there is a “going rate” or “recommended rate”  for plumbers, it is illegal under the Competition and Consumer Act 2010 for business to collude in setting prices or for there to be any set or recommended rates by master plumbers associations.

Here at Whywait Plumbing, we take pride in our industry best practice service levels. We endeavour without exception to deliver quality workmanship with expertise and long-lasting permanent solutions to complex plumbing problems that are fully compliant with the legal requirements in the Plumbing and Drainage Act 2018.

A recent e-mail I received with the following quote from Benjamin Franklin, “The Bitterness of Poor Quality Remains Long After the Sweetness of Low Price is Forgotten” always applies, and that is the lowest price is not still the best. With plumbing problems, they are frequently reactive, and the practice of going back after the job is completed to Joe Bumcrack Plumbing Services for his expert opinion on what work should have been undertaken is counterproductive as you are not comparing apples with apples.

Plumbing is like everything else with a plethora of solutions, methods and opinions to solve problems. This, in turn, creates multiple pricing solutions if you do not specify exactly what products you want installing with the result is that you require. We accept that our customers are often in a situation where they are choosing between the price we must charge versus the quality of the service.

More and more, we are seeing where a customer has researched what he should budget for a job via Google and on websites such as Bunnings. The reality is they don’t have the expertise or knowledge to undertake the research, so end up with a superficial answer. This research then becomes the driving force in determining the price they think they should pay for our service.

It is our experience over 42 years that many clients fool themselves or their employer in choosing the lowest price service to fit within a budget that was flawed from the start. Typically this results in budget blowouts in the short term as the lowers quality service, and products have to be replaced long before they should have been.

Equally, the highest price does not always mean the highest quality service. Frequently the highest price and the lowest price for service are due to inefficiencies in the service delivery combined with there not being a specifically tailored specification.

When you are assessing a company to provide service delivery, please ignore Joe Bumcrack Plumbing Services and their constant cry that all their competitors are involved in plumbing rip offs. The ability of companies such as Whywait Plumbing or Oceanside Plumbing or Waterfox Plumbing to meet your service and business requirements should be paramount in decisions. Equally successful past performance is just as critical to ensuring quality service and installation take precedent over the enticement of a low priced service delivery.

What’s your hourly rate?

No legitimate business works on hourly rates. The reality is most businesses charge a set price for a set service task. Even in the construction industry businesses such as tilers and plasterers charge per m² or brickies per 100 or 1000 bricks laid.

The exception to this is far too many plumbers and electricians who won’t invest in quantity surveying software and the time to create task based pricing. As a result, we have many Joe Bumcrack plumbers who work on hourly rates that do not cover the cost of wages and accuse all their competitors of engaging in plumbing rip offs. Even for a solo operator plumber or electrician, their break-even points will be between $100 – $150 per hour depending on their overhead costs. So if you engage a plumber who is telling you their hourly rate is $80, then you can guarantee they will be doubling up somewhere or charging for services that are not delivered.

Hourly rates are a meaningless component in the overall service cost being utterly subjective to the point of being meaningless.

I’m well aware many people think an hourly rate for a plumber in excess of $100 is a plumbing rip off and extortinate. This is why hourly rates are meaningless because within that price countless expenses have to be covered such as wages, superannuation, workcover, fuel, insurance, vehicle repairs, equipment repairs and replacement, travel time and so the list goes on and on.

I can only repeat that labour is only one component of the cost when working through a task cost in quanity surveying software. The other components are overheads, materials and equipment.

Plumbers who charge using hourly rates frequently engage in charging base to base travel time or charging for apprentices who are really goffas or for making multiple trips to the merchants for materials

Just give me a ballpark price over the phone

I repeat incessantly that no professional plumber can give you an estimate over the phone. Solving plumbing problems over the phone with any degree of certainty is an absolute impossibility. Every plumbing problem is entirely variable and can change rapidly once you start working on it.

The most common price we are asked for over the phone is for replacing a hot water service. Sadly many plumbers will indulge people and give costs for replacing a hot water service over the phone based on “Like for Like” installation. This is utterly deceptive as there is no such thing as a like for like installation. Every replacement installation must be done in accordance with ASNZS 3500.4:2018, which requires substantial upgrades on the original installation which is frequently over ten years old. Of course, once they get on-site, they discover you need all sorts of extras such as valves, insulation and drain installation.

Always require that the plumber comes to the site and gives you pricing after a thorough site inspection. Even then that can change as often once you start on the job, you can get a myriad of faults to show up that cannot be detected by a visual inspection.

How long does a bathroom renovation take?

How long does a bathroom renovation take?

Television renovation shows are not reality when it comes to a bathroom renovation. Sadly that’s the benchmark too many people use when they call us to discuss a bathroom renovation. We always know when a client phones and asks “how long does a bathroom renovation take” that they will have unreal expectations.bathroom renovation by Whywait Plumbing

The reality is that a well-planned bathroom renovation will take at least 4-6 weeks. A poorly planned bathroom renovation takes forever and is the most frustrating experience for everyone.

Your bathroom is one of the most expensive rooms to renovate and will need to last you at least ten years. What is hugely fashionable today will not be in two years.

A bathroom renovation is never straightforward and is all about planning, planning and more planning.

Get A Professional Design

There is a multitude of online tools that make designing a bathroom look easy. The reality is that doing your own design can be a false economy.

Getting the floor plan design right from the beginning is your number one priority. I guarantee it will save you money in the long term. A professional bathroom designer will ensure you get what you want. Everyone else involved with the bathroom renovation will be able to give you precise costings based on the design plans.

Remember it’s your bathroom so don’t be intimidated by a bathroom designer. Work with their suggestions and opinions to get the bathroom you want.

Relocating Plumbing is Expensive

bathroom renovation relocation of plumbing by Whywait Plumbing

relocation of plumbing starts with exploration to discover where the drains are hidden in walls

If you have a concrete slab, then relocating water pipes and drains is expensive. If you have a wooden floor and can get under the house, the relocation of your plumbing is much simpler.

In our experience, the unnecessary relocation of drains frequently causes budget blowouts. Utilising your existing plumbing layout will significantly reduce the cost of your bathroom renovation.

Even marginal changes can cause a budget blowout because the plumbing located in the concrete slab can be vastly different once we start exposing it.

As I said, a wooden floor where there is access to the plumbing underneath is a vastly different proposition because all of the plumbing is visible. This gives you much more scope in your bathroom renovation to rearrange the layout of your fixtures.

Draw Up a Specification

a bathroom renovation involves demolishing the existing bathroom by Whywait Plumbing

demolishing your existing bathroom creates a mess very fast

A precise specification of what you want in your bathroom renovation will save everyone a lot of heartache and frustration once work begins.

Project managing your bathroom renovation is not hard providing you have clear floor design plans and precise, unambiguous specifications.

Checklists are a must for your budget peace of mind for the tiler, electrician, plumber, plasterer and painter. This ensures everyone knows what their tasks are and where they stand from the beginning.

If it’s not written down, then you can guarantee you will get a continuous flow of variations that will blow your budget to pieces.

Avoid Reusing Parts of Your Existing Bathroom

The best way to renovate a bathroom is to strip everything back to the bare floor and framework. Keeping parts of your existing bathroom defeats the purpose of having a brand new bathroom.

We frequently see clients keeping the existing ceiling, but it saves very little and is frustrating working around it to install new lighting and extraction fans.

Reusing bathroom fixtures such as the mixer taps or toilet suite or bath save little as it means we have to remove them, clean them up and reinstall them carefully. All you are saving on is the cost of the fixture, which these days is often marginal.

Use Quality Fixtures and Fittings

luxury bathroom renovation by Whywait Plumbing

Opting for cheap no brand plumbing fixtures will lead to future maintenance problems. Frequently if there is no manufacturers brand name visible, then the plumbing fixtures are a poor quality that will not last past a couple of years.

There are plenty of quality taps and toilets that will not squeeze your budget. Avoid fashionable colours in taps as in my opinion chrome never goes out of fashion and always cleans up well.

Investing in good quality custom built vanity cabinets will give you much more value and aid the functionality of the bathroom. Investing in a quality frameless shower screen will again support the functionality of the bathroom.

Planning is the Answer

As I said, previously, the key to a bathroom renovation is about the preparation. A well-planned bathroom renovation with precise specifications ensures that the work requirements are clear and everyone will happily fulfil their obligations.

Does Your Insurance Cover All Water Leaks?

Does Your Insurance Cover All Water Leaks?

Here at Whywait Plumbing, we frequently get a phone call asking does insurance cover water leaks? Every week we are called upon to deal with insurance companies or assessors on behalf of clients when they have sustained water damage to their home.

does insurance cover water leaks in walls With water leaks just like everything else to do with insurance, there seem to be multiple grey areas with numerous interpretations. It is our experience we find every time we deal with an insurance company where the circumstances of the water leak are similar to previous we meet with a different response.

The product disclosure statement issued with your policy is where we find all the confusion starts. This is where the insurance company hopefully discloses what is covered by your policy. If you find the product disclosure statement confusing then call the insurance company to clarify what the coverage is that you are paying for. The more questions you ask, the more you will understand. Remember there is no such thing as a stupid question. Also, remember insurance companies record all calls, so keep diary notes of when you called and who you spoke to. Better still send them an email confirming your phone call and what your understanding was of the answers you received. This creates an electronic paper trail that can be utilised at a later date.

Important Definitions & Clauses

There are three important definitions and clauses which appear to apply to the question does insurance cover water leaks:

  • the “Water Damage Clauses” in the actual policy
  • the definition of what is water damage
  • the definition of what is gradual water damage

The Water Damage Clauses

The water damage clauses you should always read carefully and ensure you understand. Generally, it will have a section with several clauses and subclauses in the policy which will cover water damage and what you can claim for if you make a water damage claim on your home.

As a rule, it will state precisely what water damage your insurance policy covers and what is excluded. The exclusions are what you need to be aware of as often they will include an all-encompassing negligence clause coupled with a failure to maintain your home in good repair. If you have these general all-encompassing clauses, ask your insurance company what they precisely mean as we’ve seen these clauses used to deny coverage where it was in a very grey area and open to interpretation in their favour.

The Definition of Water Damage

does insurance cover water leaks caused by stormsWater damage can occur in so many ways that it’s generally not well defined in your insurance policy. In our experience, insurance companies specify water damage in two ways:

  • accidental or sudden water damage
  • gradual water damage

We’ve found that instances such as burst pipes, burst taps, burst valves, overflowing sewerage, overflowing stormwater and storm damage are covered by most insurance policies. This is because it was a sudden event that you could not have prevented.

In contrast, the damage caused by slow plumbing leaks in pipes, showers, toilets, gutters and roofs not damaged by a storm is not covered as they are classified as gradual water damage.

The Definition of Gradual Water Damage

Essentially gradual water damage is the insurance policy get out of jail free card. It is water damage they assess has occurred gradually over time. Frequently the water damage was visible to the trained eye but invisible to you as it covers the rotting of timber under the paint or mould in the walls, floor or ceiling. Essentially the insurance company will conclude you were negligent in not maintaining your home.

Examples of gradual water damage we frequently see are:

  • seepage from leaking taps into cupboards
  • leaking shower trays
  • leaking shower taps
  • leaking toilet cisterns
  • leaking drain pipes
  • rusted out sections in gutters and roof

The water damage from many of these occurrences is often not covered by your insurance policy as it will be concluded you failed to keep your home in good repair through regular and reasonable maintenance.

Water Leak Prevention

The best way to avoid an unsuccessful water leak claim is regular maintenance by Whywait Plumbing. Now this will not prevent every possible water leak scenario happening, but it will demonstrate to the insurance company that you have been undertaking regular maintenance.

At Whywait Plumbing, we see instances every day of water damage that has occurred through the failure to maintain your home regularly. That is why we recommend all our clients to become a Service Partner and enjoy the VIP benefits of having a Service Partner Plan to maintain your most valuable asset, your home, proactively.

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