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Professional Strategies: Is it Better to Be a Lawyer or a Plumber

Professional Strategies: Is it Better to Be a Lawyer or a Plumber

Pipes and Suits: Plumbers vs. Lawyers in the Quest for Value

In the ever-evolving professional landscape, a tale of two distinctly different professions offers a tragicomic yet insightful look into the art of collaboration and valuing one’s skill set, especially within the realms of plumbing and law.

This narrative is a tragic ironical exploration of how lawyers and plumbers navigate their careers and business models, each with unique strategies, shedding light on the ironies that permeate their professional lives.

A Tale of Two Professions

In the bustling ambience of a Brisbane CBD café, two scenarios unfold.

Contemplating their future, two lawyers found themselves deep in conversation over their career grievances. They lamented how their tireless efforts seemed only to fatten the wallets of their firm’s partners, who appeared to contribute little to the firm’s success. 

The idea of starting their own firm, where they could charge a premium for their expertise, offer unparalleled service, and achieve higher client satisfaction, was floated. 

Their strategy was clear: leverage their skills and improve service quality to justify their fees, a noble pursuit veiled in the fine print of legal jargon.

In contrast, a similar yet starkly different dialogue unfolded at the next table between two plumbers. They, too, felt undervalued, lamenting how their hard work disproportionately lined the pockets of their company’s owner. 

Yet, their solution veered off the path taken by their lawyer counterparts. They discussed starting their own plumbing business, not intending to enhance service quality or leverage their expertise but by undercutting their boss’s prices to win over clients and reap the rewards they considered were rightfully theirs. 

This strategy, ripe with irony, is a well-trodden path in the plumbing world. It is a race to the bottom, where the value of one’s skill is drowned out by the lure of uncompetitive pricing to undercut and beat competitors.

The Undercutting Dilemma

This approach unveils a never-ending troubling trend within the plumbing industry. The misconception is that undercutting competitors is a strategic business model.

While it might promise short-term gains, this tactic erodes the profession’s integrity and financial viability, leading to a devaluation of plumbing services, a workforce not adequately remunerated and multiple plumbing businesses strained by ever-diminishing returns on investment.

Embracing Collaboration and Value

The juxtaposition of these two professions brings to light a crucial lesson for the plumbing industry, delivered as a tragicomedy with a dose of irony. 

Rather than succumbing to the pitfalls of price undercutting, plumbers are encouraged to take a page out of the lawyers’ playbook—focusing on enhancing service quality, leveraging their skills, and charging accordingly. 

This strategy secures fair compensation and uplifts the profession’s standards, leading to greater client satisfaction and a more sustainable business model.

A Path Forward

As the plumbing industry finds itself at a metaphorical crossroads, it’s presented with an opportunity to chart a new course that learns from the contrasting strategies of lawyers and plumbers

By embracing collaboration, recognising the actual value of skilled professional labour, and infusing professionalism into the business journey, plumbers can pave the way for a future that promises better outcomes for professionals and ensures the continued protection of public health and safety. 

In this light-hearted comparison, the message is clear: embracing tradition and innovation while recognising the inherent value of plumbing and knowing your numbers is critical to overcoming challenges and securing the industry’s future—no suits or plumber’s cracks required.

Its 99.9% certain that Plumbers don’t have Supermans X-ray Vision
Avoiding Bathroom Renovation Regret

Avoiding Bathroom Renovation Regret

Renovation is not entertainment

Renovation shows such as  The Block, House Rules, Selling Houses Australia, and Grand Designs command high television ratings in Australia. However, while they are generally good television, they are not factual in what goes into the renovation of a house and, in particular, bathrooms.

Television renovation shows have been correctly described as dazzling, high-resolution, high-fructose renovation eye candy. This is due to the more critical but unfortunately mundane areas of bathroom renovation not being easily translated into making excellent television programming, so they are, at best, skimped over and are generally completely ignored.

Bathroom renovation can improve your homes value

Updating a bathroom can be an exciting and rewarding project, but it can also be a source of regret if not done correctly. Planning every detail is critical for avoiding bathroom renovation regret and ensuring that your new bathroom meets your needs and hopefully exceeds your expectations.

Every real estate industry expert will confirm that a bathroom renovation will improve your home’s value and lifestyle. However, a stylish and affordable bathroom renovation is a matter of being methodical in your planning, especially if you are renovating for yourself. Above all, do not be fooled by what you see on television renovation shows, as there is a substantial difference between what you see on television shows and what is involved. Unfortunately, this is often when bathroom renovation regret steps in.

As a rule, the bathrooms are small rooms in homes over ten years old compared to homes built in the last few years. This makes older bathrooms more challenging to renovate as they are sophisticated and compact spaces. This can result in compromises, but be aware that shortcuts causing mistakes and defective work in a bathroom can cause significant problems in the future and be very costly to rectify.

Do your planning first to avoid bathroom renovation regret

After 45 years in business, Whywait Plumbing has undertaken numerous bathroom renovations, and we frequently see bathroom renovation regret creep in halfway through a project. The best advice we can give you is to go slowly and plan thoroughly whether you are undertaking a complete renovation or just a makeover. It would help if you avoided the mistakes we see repeated over and over again, all of which should be reasonably obvious, and that is:

  • Plan ahead: Before starting any renovation work, it’s essential to have a clear idea of what you want to achieve. Consider your budget, your lifestyle, and your personal taste. Make sure you know exactly what you want before starting the renovation process.
  • Choose the right contractors: Choosing reputable and experienced contractors is crucial. Make sure to read reviews and ask for references. Look for contractors who will take the time to understand your needs and provide you with a detailed estimate.
  • Be realistic about your budget: Bathroom renovations can be costly, so it’s important to be realistic about what you can afford. Prioritize the most important elements of your renovation and be prepared to make compromises.
  • Consider the layout: Make sure your new bathroom layout is functional and easy to use. Think about the flow of the room, and make sure there is enough storage space and the fixtures are placed in logical locations.
  • Don’t neglect the details: The little things matter, too. Ensure that the finishes, such as the tile, countertops, and fixtures, are high-quality and installed correctly.
  • Keep future resale in mind: While you want to design your bathroom to suit your personal taste and needs, it’s also essential to keep in mind that you may sell your home in the future. So, consider what may appeal to potential buyers and make your bathroom renovation as versatile as possible.

Managing a bathroom renovation

A bathroom renovation or makeover can be project managed in two ways, requiring you to do all the above. Managing the project yourself is simply a matter of being organised and knowing what you want.

Hiring a builder to project manage your bathroom still requires that you are organised and understand what you wish to do, but it saves you the burden of dealing with specialist trades.

No matter which route you choose, ensure you hire skilled and talented specialist trades, as inevitably, they will dictate how smoothly the bathroom renovation runs and the quality of the finished product.

One pitfall of using many so-called builders to project manage is that they are no longer a tradesman in their own right but have undertaken courses to gain a BSA builders licence. In our experience, the specialist trades they subcontract your bathroom renovation to are not hired because they are the best to undertake the job but are the cheapest companies the builder can obtain to maximise his profit.

How to choose specialist trades for your bathroom renovation

When choosing the specialist trades to undertake your bathroom renovation, you should always:

  • Check that they have a compliant contractors license
  • check that they have public liability insurance of at least $10 million and can supply you with a certificate of currency
  • check that they have a WorkCover insurance policy and can provide you with a certificate of currency
  • check their references, as many of the so-called online references are of dubious quality
  • write a specification of the work you wish them to perform so that when you receive the quotes, you are comparing like for like and if getting multiple quotes, this is critical so that you are setting benchmarks
  • Be cautious about quotes that seem too high or too low because, as always, the devil is in the fine print or lack thereof
  • check before you sign anything to ensure that quotes include all the most minor details and are compliant not only with your specifications but local laws and Australian standards and that it consists of the brands and models of fittings you specified and not a substitute

There is a limit to DIY in a bathroom renovation

Despite what you see on television programmes, there is a limit to what can be achieved by DIY, especially in areas such as plumbing and electrical, which are two of the foremost specialists you will require in a bathroom renovation. 

While doing some work for yourself is a wise way to save money, you also need to understand that many legal restrictions are in place for a good reason. DIY in regulated trades is a recipe for disaster, with the possibility of insurance coverage being denied if something goes wrong.

No matter what you get told by well-meaning shop assistants in Bunnings, always use qualified and licensed tradesmen for regulated work such as pest control, electrical, plumbing, gasfitting, and waterproofing. Therefore, part of your initial planning is to know which aspects of the bathroom renovation must be undertaken by experienced, specialist and licensed trades companies.

You will only get what you pay for

The old saying about only getting what you pay for has never been so true, especially regarding plumbing products. Buying cheap or non-standard fittings is an easy trap to fall into with the proliferation of outlets selling plumbing materials, accessories, fixtures and even tools. Purchasing the bargain that is frequently an unbranded toilet or tap that looks the same as the one you saw in a shop elsewhere can quickly become the product from hell that will cost you much more in the long run.

If you’re buying the fixtures and fittings for the bathroom renovation yourself, ensure that everything you buy conforms to the relevant Australian Standards. As a rule of thumb, be careful about who you buy from online outlets as, in our experience, many of the products they sell are brand-name fakes and claim to comply with Australian standards when in reality, they don’t.

A bathroom renovation is expensive and needs to last for at least ten years, so avoid being too trendy or bold because what is exceptionally fashionable now, and you can be sure will unfashionable in 10 years when you want to sell your home.

Avoid a bold colour and design if it is a permanent feature, such as the tiles, vanity, or toilet. In the permanent features, always aim for a neutral understatement that will last the passage of time. Painted walls can be bold and fashionable as long as they can be repainted. Otherwise, bright colours and designs should be left to the removable decorative features you put in after you renovate the bathroom.

Stick to your plans once you begin

You need to know precisely what you want before beginning your bathroom renovation, within reason. Then, once you have planned your bathroom, commit to it because it will cost you a fortune if you change your mind once work begins. For example, changing your mind about a bath or shower size can cost a small fortune in moving walls and pipes.

It’s not that hard to turn your bathroom into an oasis of peace and tranquillity without breaking the bank as long as you plan and are organised. Just remember your bathroom renovation is not a television programme. If you treat a bathroom renovation like you see on The Block, I guarantee you will suffer from bathroom renovation regret.

Whywait Plumbing has been involved in numerous bathroom renovations. We have over 45 years of experience and a team of expert plumbers and tradesmen dedicated to creating beautiful and functional bathrooms. Contact us today to schedule your consultation.

InSinkErator Safety

InSinkErator Safety

InSinkErator Questions

In November it will be 48 years since I finished high school and began my plumbing apprenticeship. Over the years, I have either asked myself every dumb question or have been asked some interesting questions by other people concerning plumbing.

But last week I got asked a question by Steve, a long-standing client that I cannot recollect ever being asked before. The question being, “What happens if I stick my hand into the kitchen sink InSinkErator waste disposal unit when it’s going?

My first response was to wonder why you would contemplate even doing such a thing. That was until Steve explained it was a question posed by his 5-year-old grandson.

Steve was genuinely worried it was something his grandson may try to attempt. Now the question did not seem so dumb at all. Steve was correct to be worried that his grandson would try to see what would happen if he put his hand down the InSinkErator unit when it was turned on because as we all know a 5-year old has little fear.

Steve was seriously contemplating getting us to remove the food waste disposal unit out of the sink permanently. This was despite him being concerned about the loss of conveniently and hygienically disposing of food scraps which could also increase the risk of a blocked sink.

An InSinkErator Has NO BLADES

Like most people, Steve was convinced that an InSinkErator waste disposal unit is a mass of sharp blades spinning around chopping and shredding everything that enters its chamber. Contrary to popular believe an InSinkErator sink waste disposal unit is not like a kitchen blender and it has NO BLADES at all.

Steve was much happier once I explained how an InSinkErator unit works. If his grandson put his hand into the unit when it was turned on then he would at the worse end up with a bruised and maybe cut hand. Although in all likelihood he would pull his hand out as soon as it came into contact with the spinning plate and or its impellers which have absolutely no cutting function.

Very simply instead of spinning blades chopping, cutting and breaking down the food scraps InSinkErator waste disposal works by:

  • Instead of blades, impellers (or lugs) mounted on a spinning plate use centrifugal force to continuously force food waste particles against a stationary grind ring
  • The grind ring breaks down the food scraps into very fine particles – virtually liquefying them
  • After they are ground, the running water flushes the particles through the grind ring and out of the disposer and into your waste-water pipe and into the sewer house drains

How Does An InSinkErator Work? 

If you want to see exactly how an InSinkErator waste disposal unit works have a look at this 90-second video below which gives you a graphic inside view of how a unit works.
After watching the above video Steve was happy to keep using his InSinkErator waste disposal unit because like most people who have an InSinkErator he knew it was the most convenient, environmentally friendly and hygienic method to dispose of food waste and scraps. Generally, waste disposal units create a safer and cleaner kitchen using minimal water and electricity.

Tips on Using An InSinkErator

If you already have an InSinkErator sink waste disposal unit installed here are a few tips to using it which assist in prolonging its working life:

  • InSinkErator waste disposal units can become stuck or seized, and this can be caused by non-food items such as spoons being placed or falling into the unit
  • overfilling the InSinkErator can cause the unit to jam
  • grease or fatty liquids should not be poured into the InSinkErator
  • InSinkErator units should never be run dry, always use with the cold water running whilst the unit is spinning plus always turn the cold water off after turning off the unit
  • cleaning your InSinkErator waste disposal unit once every week by inserting and grinding a handful of ice in your unit. This will remove any buildup that may have been left when grinding food materials, and often gets rid of any smell coming from your kitchen sink drain. If an odour persists after carrying out this cleaning try cutting up and grinding a lemon or grapefruit will give a fresh citrus smell
  • the InSinkErator unit should be equipped with a reset button either at the side of the unit (older models) or underneath the unit.  If your unit fails to start after pressing the reset, then it is probably more than just jammed disposal, and you should call Whywait Plumbing and have one of our plumbers solve the problem.
COVID-19 Update as Whywait Plumbing Remains Open

COVID-19 Update as Whywait Plumbing Remains Open

Despite everything that is happening with the Coronavirus / COVID-19 pandemic emergency as your local Gold Coast Plumber Whywait Plumbing will continue to be available 24/7 to service your plumbing, drainage and gas needs. The current Queensland Government health directives advise that the plumbing industry is an essential service. This means our plumbers are exempt from the two-person rule when entering homes or private premises provided the appropriate social distancing and hygiene requirements are adhered to. 

To ensure the safety of our clients, staff and the general public we are making changes to the way we serve our clients. This ensures we can still attend to your problems while focusing on making the correct choices to keep everyone safe.

Read the information below which details out everything you need to know how Whywait Plumbing will ensure your critical plumbing infrastructure remains fully functioning.

Whywait is still here for you 24/7

Whywait Plumbing Services has been trusted by thousands of Gold Coast homeowners, landlords and business owners since 1976 to maintain their plumbing, drainage and gas infrastructure. We believe that now more than ever we need to be there for you 24/7.

As your trusted Gold Coast Plumber we guarantee to continue to be available to keep you safe and ensure your plumbing is functioning to the highest standards.

We assure you we have increased our precautionary measures to protect you and minimise any risk of spreading COVID-19. We continue to adhere to all advice from the official Australian Government health website and are monitoring the situation to ensure we take all practical steps to protect our clients and staff.

Working with Whywait Plumbing during COVID-19

Increased hygiene practice

Whywait Plumbing Services use Aquatemp Hand Sanitiser & Disinfectant In accordance with the advice provided by the Australian Government and the Master Plumbers & Mechanical Services Association of Australia (MPMSAA), we have implemented additional policies and hygiene practices to protect you and our plumbers.

  • we are continually ensuring our plumbers are fit and healthy and we are taking all precautions to ensure their health and safety
  • we are following the latest advisories from the Australian Government and MPMSAA
  • we are following social distancing requirements
  • we are not shaking hands
  • our plumbers are wearing disposable gloves and are disposing of them when they have completed their work for you
  • our plumbers are equipped with Enzyme Wizard cleaning products to wipe down tool, equipment and work areas while undertaking your work
  • our cleaners are equipped with Aquatemp Hand Sanitiser & Disinfectant to keep their hands clean at all times
  • our company vehicles are kept clean at all times with Aquatemp Surface Sanitiser & Disinfectant cleaning product

What to expect when you call us to book a job

It is now our policy when booking all jobs that you provide us credit card details to secure the booking because as recommended by the Government, we ask that you make a pre-payment over the phone so that no physical exchange of money has to occur. If you can only pay with cash we will be handling all transactions using gloves and practising social distancing.

We will now ask you a number of health-related questions when you call us to keep everyone safe which may include:

  • Have you, or anyone in your household tested positive for COVID-19, or are awaiting test results?
  • Do you fall into a category where you are self-isolating for COVID-19?
  • Do you, or anyone living in your household have any flu-like symptoms, a fever, cough, or shortness of breath?

Depending on the answers you provided, we will discuss with you on the best way forward to support solving your plumbing problems.

After we have booked your job if you start to develop flu-like symptoms such as coughing, sneezing, fever or shortness of breath, please call us immediately on (07) 5580 4311 so we can help to manage your appointment.

What to expect when a Whywait employee is at your home or business

Upon arrival, our plumbers may be asking the same health questions asked at the time of your booking. This is to ensure your circumstances have not changed. Plus we guarantee they will be following our increased hygiene practices.

While undertaking any work, they will inform you exactly what they will do before they start and will clean all surfaces they touch with Enzyme Wizard cleaning products.

Thank you for your ongoing support and your understanding

You can be certain that we have your best interest in mind during these uncertain times and we are endeavouring to continue to provide the great service that Whywait Plumbing is renowned for as your Gold Coast Plumber.

How long does a bathroom renovation take?

How long does a bathroom renovation take?

Television renovation shows are not reality when it comes to a bathroom renovation. Sadly that’s the benchmark too many people use when they call us to discuss a bathroom renovation. We always know when a client phones and asks “how long does a bathroom renovation take” that they will have unreal expectations.bathroom renovation by Whywait Plumbing

The reality is that a well-planned bathroom renovation will take at least 4-6 weeks. A poorly planned bathroom renovation takes forever and is the most frustrating experience for everyone.

Your bathroom is one of the most expensive rooms to renovate and will need to last you at least ten years. What is hugely fashionable today will not be in two years.

A bathroom renovation is never straightforward and is all about planning, planning and more planning.

Get A Professional Design

There is a multitude of online tools that make designing a bathroom look easy. The reality is that doing your own design can be a false economy.

Getting the floor plan design right from the beginning is your number one priority. I guarantee it will save you money in the long term. A professional bathroom designer will ensure you get what you want. Everyone else involved with the bathroom renovation will be able to give you precise costings based on the design plans.

Remember it’s your bathroom so don’t be intimidated by a bathroom designer. Work with their suggestions and opinions to get the bathroom you want.

Relocating Plumbing is Expensive

bathroom renovation relocation of plumbing by Whywait Plumbing

relocation of plumbing starts with exploration to discover where the drains are hidden in walls

If you have a concrete slab, then relocating water pipes and drains is expensive. If you have a wooden floor and can get under the house, the relocation of your plumbing is much simpler.

In our experience, the unnecessary relocation of drains frequently causes budget blowouts. Utilising your existing plumbing layout will significantly reduce the cost of your bathroom renovation.

Even marginal changes can cause a budget blowout because the plumbing located in the concrete slab can be vastly different once we start exposing it.

As I said, a wooden floor where there is access to the plumbing underneath is a vastly different proposition because all of the plumbing is visible. This gives you much more scope in your bathroom renovation to rearrange the layout of your fixtures.

Draw Up a Specification

a bathroom renovation involves demolishing the existing bathroom by Whywait Plumbing

demolishing your existing bathroom creates a mess very fast

A precise specification of what you want in your bathroom renovation will save everyone a lot of heartache and frustration once work begins.

Project managing your bathroom renovation is not hard providing you have clear floor design plans and precise, unambiguous specifications.

Checklists are a must for your budget peace of mind for the tiler, electrician, plumber, plasterer and painter. This ensures everyone knows what their tasks are and where they stand from the beginning.

If it’s not written down, then you can guarantee you will get a continuous flow of variations that will blow your budget to pieces.

Avoid Reusing Parts of Your Existing Bathroom

The best way to renovate a bathroom is to strip everything back to the bare floor and framework. Keeping parts of your existing bathroom defeats the purpose of having a brand new bathroom.

We frequently see clients keeping the existing ceiling, but it saves very little and is frustrating working around it to install new lighting and extraction fans.

Reusing bathroom fixtures such as the mixer taps or toilet suite or bath save little as it means we have to remove them, clean them up and reinstall them carefully. All you are saving on is the cost of the fixture, which these days is often marginal.

Use Quality Fixtures and Fittings

luxury bathroom renovation by Whywait Plumbing

Opting for cheap no brand plumbing fixtures will lead to future maintenance problems. Frequently if there is no manufacturers brand name visible, then the plumbing fixtures are a poor quality that will not last past a couple of years.

There are plenty of quality taps and toilets that will not squeeze your budget. Avoid fashionable colours in taps as in my opinion chrome never goes out of fashion and always cleans up well.

Investing in good quality custom built vanity cabinets will give you much more value and aid the functionality of the bathroom. Investing in a quality frameless shower screen will again support the functionality of the bathroom.

Planning is the Answer

As I said, previously, the key to a bathroom renovation is about the preparation. A well-planned bathroom renovation with precise specifications ensures that the work requirements are clear and everyone will happily fulfil their obligations.

False Claims on Flushable Wipes Result In $700,000 Federal Court Fine

False Claims on Flushable Wipes Result In $700,000 Federal Court Fine

Back in September 2015 we here at Whywait Plumbing first alerted our clients in newsletters and blogs to the fact that flushable wipes were in fact not flushable. At the time we said flushable wipes are an environmental nightmare and we stand by that claim.

We have repeated over and over again that the only things that are flushable in your toilet are toilet paper, urine and faeces or if you like to adhere to the three P’s rule of pee, poo and paper.

But as we all know a multitude of products labelled as flushable wipes or wet wipes have been claimed by their manufacturers that they could be simply disposed of by flushing down the toilet.

Federal Court of Australia fined Pental Limited for false claims about flushable wipes after campaigns by Whywait PlumbingLast Thursday the first of the ACCC prosecutions against manufacturers Pental and Kimberly-Clark Australia had a positive result in the Federal Court of Australia.

The manufacturer of White Kings flushable toilet and bathroom cleaning wipes Pental Limited and Pental Products Pty Ltd was fined $700,000 for its continual false and misleading claims that their products disintegrated “just like toilet paper”  in the sewage system.  The ACCC has separate ongoing proceedings against Kimberly-Clark Australia.

White Kings products in labelling, packaging and promotional materials included the following misleading statements:

  • flushable
  • White King Toilet Wipes are made from a specially designed material, which will disintegrate in the sewage system when flushed, just like toilet paper
  • Simply wipe over the hard surface of the toilet … and just flush away

The Federal Court ruled all these statements were, in fact, false with ACCC Commissioner, Sarah Court stating, “These White King wipes can’t be flushed down the toilet, and Australian wastewater authorities face significant problems if they are because they can cause blockages in household and municipal sewerage systems.” 

This is a huge win for the sewers and house drains where blockages have been an ongoing issue creating $16000 plumbing repair bills for homeowners.

Here in Queensland Michelle Cull from Queensland Urban Utilities said it was a “real win” for sewers as “We remove around 160 tonnes of flushable wipes from our sewerage network every year. Laid end-to-end, that’s enough to stretch all the way from Brisbane to Bali. We spend around $1.5 million a year clearing blockages from our sewer pipes and flushable wipes are a big contributing factor.”

flushable wipes Shonky Award supported by Whywait PlumbingThe campaign by Choice against flushable wipes has been an outstanding success. In 2015 Kleenex flushable wipes were an outstanding winner in their 2015 “Shonky Awards” which we highlighted in Flushable Wipes Win “Shonky Award” from CHOICE at the time.

On Thursday after the Federal Court, decision Choice spokesman Tom Godfrey reiterated that the false claims about flushable wipes were a “grubby marketing tactic that left households, local councils and water services organisations having to struggle with the cost of removing these wipes from the sewage system”.

The $700,000 fine is a positive message to manufacturers and the water industry and plumbers are now hopeful the manufacturers of wipes products now prominently label DO NOT FLUSH on all their products.

The $700,000 fine also sends a positive international message as the water industry worldwide has collectively committed to a position statement where all wipes and personal hygiene products must be clearly marked DO NOT FLUSH and that they can only be disposed of in the rubbish bin.

Here at Whywait Plumbing, we hope this $700,000 fine reinforces to everyone that any wipe product is never flushed down the toilet. I can only repeat if you wish to continue flushing wipes in all their forms down your toilet then I recommend you become a Whywait Plumbing Service Partner.

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