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YOUR TRUSTED GOLD COAST PLUMBERS & GAS FITTERS

OFFICE HOURS
Mon – Sun 7.30am – 4pm
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Employing An Apprentice Plumber Has Become An Expensive Luxury

Sadly employing an apprentice plumber has become an expensive luxury for many small plumbing companies throughout Australia. This is due to the complexities of the Fair Work Act, to their high wages and the length of time away from work on holidays and at TAFE training.

This has been further exasperated by the explosion in sub-contracting with 65% of all plumbing businesses being a one-person operation who employ no staff at all.

As an industry, if we don’t train for the future, then we have no future. This is why we at Whywait Plumbing have always made it a policy to employ and train at least three apprentices at any given time. Even throughout the GFC in 2008-10, we maintained employment and training for four apprentices.

If you go to university, you don’t get paid and incur a hex debt that you eventually payback for your study. However, if you become an apprentice plumber, your employer pays you for the entire four years of your training, every week, with annual increases.

Currently, the archaic document that purports to be a ‘Modern Award’, the Plumbers and Fire Sprinklers Award 2010 requires a first-year apprentice plumber who has completed year 12 to be paid $13.18 per hour. If the apprentice plumber is aged over 20, he starts on $19.07 an hour. Compare this with how much you will get paid to attend university in the first and subsequent years.

apprentice plumber at Whywait PlumbingApprenticeship numbers have been declining for the last 20 years. Much of the reason for this is due to decisions 20 years ago to focus everyone at high school on obtaining a university education. This has lead to many young people graduating with degrees and then being unable to gain employment in their chosen field of study.

The importance of well-trained plumbers to society as a whole cannot be underestimated. Plumbing as a trade will continue to exist and ensures young people taking up apprenticeships will always have a good job and a good future.

Interestingly apprenticeship completions at 64% is almost on par with university graduations of 67%. In plumbing, 80% of those who never finish their apprenticeship drop out in the first two years.

This decline in numbers of plumbers as a whole available to be employed has been brought home to us in recent months. We have been advertising for two licensed plumbers at that time, and these are fulltime jobs, not casual or sub-contract. It’s been alarming at how few plumbers applied for the job. Interviewing potential employees has been an intriguing and challenging exercise.

apprentice plumber at Whywait Plumbing Dillon Lowes

Dillon Lowes installing new sewer pipes at Niecon Plaza

We have employed two new employees in the last month as an apprentice plumber and welcome to Whywait Plumbing, Scott Moir and Dillon Lowes.

Unlike many of our competitors, we don’t employ sub-contractors, so everyone who works at Whywait Plumbing is a full-time employee. That means everyone working here is paid for six weeks of annual and personal leave plus two weeks of statutory holidays. Sub-contractors don’t receive those benefits plus they have to pay their own superannuation and work cover.

The combination of a reduction in plumbing businesses employing an apprentice plumber and the numbers of plumbers retiring means there is a shortfall of 13% between the number of plumbers available and the demand for plumbers.

All of these issues are increasing the cost of employing plumbers. This, in turn, increases the cost for plumbing businesses to undertake work across the board in both construction and maintenance. Ultimately it’s always a balancing act between supply and demand.

Flushable Wipes Are An Environmental Nightmare

Flushable Wipes Are An Environmental Nightmare

Like every other Gold Coast plumber, we here at Whywait Plumbing are seeing a horrendous increase in blocked drains due to the skyrocketing popularity of so-called “flushable” wipes. The term “flushable” is a catchy phrase and a favouriteWhywait Plumbing finds flushable wipes blocking drains sales pitch presenting an image of convenience and hygiene.

But the reality of what happens to flushable wipes once they are flushed down a toilet pan is that they do not dissolve like toilet paper.

In fact, they remain intact, and these pieces of non-woven fabric when regularly used are blocking toilets, blocking house drains and blocking the City of Gold Coast sewer system.

It is gratifying to see local media taking the lead and highlighting the absolute disaster that flushable wipes are to our local Gold Coast environment. In a recent interview with Robyn Wuth that I did for the story “Gold Coast Sewerage Treatment Plant Wiped Out Once A Week” which was published in the weekly Gold Coast Sun and online at the Gold Coast Bulletin I was accurately quoted as saying wipes are an “environmental nightmare”.

Frustratingly for many businesses such as restaurants the increase in customers using their toilets and flushing wipes down the toilet has seen an increase in the number of blocked drains they are experiencing. For many businesses, the repeated flushing of wipes has resulted in costly and inconvenient consequences.

flushable wipes cleared from McDonalds Helensvale by Whywait PlumbingThe photo on the left clearly illustrates the problem where the toilets were all blocked at a Gold Coast McDonalds restaurant. Retrieving them in this instant was critical as they had created an interwoven tail of toilet paper held together with flushable wipes from the blocked toilet all the way into the sewer drains.

Wet wipes or disposable wet wipes are a new phenonium having only gained popularity in the last ten years.  The early versions of these wipes were slow to gain widespread acceptance until manufacturers re-introduced them for a broader range of applications other than being just baby wipes.

Now they are available for multiple cleaning and hygiene tasks in the home and in workplaces with them being packaged in convenient carry cases that fit into handbags, glove boxes etc. and as a result, their popularity has skyrocketed.

flushable wipes collected in a bucket by Whywait PlumbingFrustratingly for ourselves and many Gold Coast plumbers, the durability of new generation wipes has seen blockages increase as the disposable wet wipes now come with confusing names. As you can in the photo on the right, they collect together in a drain very quickly and are a nightmare for us to remove in commercial high rise buildings.

Sadly flushable is assumed to mean biodegradable to consumers who love their convenience. As a result, when wipes are flushed down the toilet, there is a misleading assumption that the wipe will be the same as toilet paper and dissolve.

For many of our clients flushable means just that, until the problems begin from repeated flushing of wipes. If they are lucky they only experience a toilet blockage but often it is a complete blocked drain that would never have occurred but for those appallingly named flushable wipes which are in reality non-flushable.

Trust me the only things that are flushable in your toilet are toilet paper, urine and faeces. If you wish to continue flushing wet wipes or flushable wipes in all their forms down your toilet, then I recommend you become a Whywait Plumbing Service Partner.

It’s Time To Wipe Out Flushable Wipes

It’s Time To Wipe Out Flushable Wipes

Flushable wipes are an environmental nightmare which is what I termed them in September 2015 when we here at Whywait Plumbing were seeing a horrendous increase in blocked drains.

Whywait Plumbing supports Choice campaign to wipe out flushable wipesAt the same time, consumer advocacy group CHOICE published the results of their dirty testing of “flushable” wipes and cleaning cloths in their testing labs. CHOICE came to the same conclusions that plumbers had long learnt and that was that “flushable” wipes were in most cases NOT FLUSHABLE.

Last year we promoted to Whywait Plumbing clients to join the CHOICE campaign to get rid of “flushable” claims on products that aren’t safe to flush.

The worst offender in everyone’s eyes was the Kleenex brand. In fact, the website for Kleenex Cottonelle Flushable Cleansing Cloths For Kids claimed that the cloths break up in the sewerage system like toilet paper. As a result of this claim, CHOICE put it to the test and found that while toilet paper dissolves in a few minutes but the Kleenex wipes held together for over 21 hours.

Kleenex has responded to the CHOICE campaign by releasing an allegedly new and improved “flushable” wipes product. As a result, CHOICE has tested this new product and found nothing has changed. Kleenex new flushable wipes will still block your drains because they do not disintegrate like toilet paper.

CHOICE is now advocating that you don’t let your friends and family get caught by Kleenex and here’s what you can do: 

1. Share on Facebook

2. Share on Twitter

When the CHOICE lab tests were widely published in all media last year, and the false Kleenex claims were exposed it sent a strong message to Kleenex. In fact, the message was so strong they apparently felt they needed to reinvent their “flushable” wipes.

But as CHOICE testing has found the “NEW” wipes are nowhere good enough to be considered safe to flush down your toilet. They are NOT FLUSHABLE, and they certainly do not disintegrate like toilet paper. As CHOICE states companies such as Kleenex need to deliver on their promises and should be prohibited from selling products that mislead consumers.

These Not-so-flushable Kleenex wipes put your homes sewer drains at risk of blockage still. As a community, we can and need to get these falsely marketed products off the supermarket shelves. That is why I urge you to tell your friends and family about the dangers of these dodgy Kleenex products to help keep your house drains, and the City of Gold Coast sewer drains flowing.

Flushable Wipes Win “Shonky Award” from CHOICE

Flushable Wipes Win “Shonky Award” from CHOICE

We were happy and astounded that we received so much positive feedback about our September newsletter and blog on flushable wipes being an environmental disaster.

A few people felt the photos were a bit too graphic. But let me assure you there is no other way of illustrating what a flushable wipe looks like that is blocking up a drain or toilet.

Whywait Plumbing supports the Choice campaign against flushable wipesIt was gratifying to see that a week after I wrote the newsletter about the disasters being caused by flushable wipes that Choice announced their 2015 “Shonky Awards” with Kleenex flushable wipes being one of the 8 “winners”.

Like every other plumber worldwide we at Whywait Plumbing are continuing to see a horrendous increase in blocked drains due to the sky-rocketing popularity of these so-called “flushable” wet wipes.  

Unfortunately, the term “flushable” is a catchy phrase and a favourite sales pitch presenting an image of convenience and hygiene with the wipes being flushed down the toilet.

But the reality remains that the flushable wipes, once they are flushed down a toilet pan, do not dissolve like toilet paper. They stay intact, and these pieces of non-woven fabric when regularly used are blocking toilets, blocking house drains and blocking the City of Gold Coast sewer system.

It is positive that Choice has continued with their action to stop the sale of ipes labelled “flushable” by producing a very informative and graphic video titled “Flushable wipes – Are they flushable?”

But the facts are that flushable is assumed to mean biodegradable by consumers who love their convenience. As a result, when wipes are flushed down the toilet, there is a misleading assumption that the wipe will be the same as toilet paper and dissolve.

In fact, Choice surveyed 1679 Australians in July and asked: “If a pack of disposable wet wipes is labelled as ‘flushable’, would you expect the wipes to not cause any blocking or clogging of the toilet?” 

As we would expect 73% of those surveyed answered yes with 67% saying that they would expect flushable wet wipes to disintegrate “like toilet paper”. 

Choice, as you can see in the video, put the flushable product claims to the test. They used an agitation device designed to provide an environment similar to your sewer drain system.

Choice put 12 brands of wet wipes made up of 11 which were labelled as “flushable” and one that was labelled “do not flush” into the agitator along with standard 4-ply toilet paper. The agitator then ran for six hours. 

The brands Choice tested that were labelled as ‘flushable’:

  • Sorbent Clean and Fresh Wipes
  • Sorbent Flushable Wipes – Kids
  • Kleenex Cottonelle Cleansing Cloths
  • Kleenex Cottonelle Flushable Cleansing Cloths for Kids
  • Confidence Adult Wipes
  • Woolworths Select Flushable Toilet Wipes
  • Coles Bathroom and Toilet Wipes
  • White King Flushable Bathroom Wipes
  • Vagisil Feminine Flushable Wipes
  • Harpic White and Shine Flushable Toilet Wipes
  • Naty by Nature Babycare Flushable Wipes

Whywait Plumbing campaign against flushable wipesAs expected the toilet paper started to break up within 90 seconds, then disintegrated entirely as required. All that was left was milky opaque water.

But all the wipes remained completely intact with no sign of them breaking up or losing any strength.

Choice is now running a campaign asking you to be a flush buster and wipe misleading claims off supermarket shelves. Click on the link below to register your support.

Trust me the only things that are flushable in your toilet are toilet paper, urine and faeces. 

I can only repeat if you wish to continue flushing wet wipes in all their forms down your toilet then I recommend you become a Whywait Plumbing Service Partner.

Tree Roots Flood High Rise

Tree Roots Flood High Rise

Tree roots in a stormwater drain causing localised flooding is an issue confronted by many homeowners, particularly during our summer storms.

So imagine the issues faced when the tallest commercial office building on the Gold Coast at 118m tall and with 27 floors above ground and 5 levels of basement parking gets roots in their drains.

tree roots in drainWell, this scenario is exactly what has occurred at the Gold Coast’s premier office building, GDI Property Group’s “50 Cavill Avenue” in the heart of Surfers Paradise on the corner of Cavill Avenue and Beach Road.

As you can see in the photo on the right, 50 Cavill Avenue is indeed a prestigious office building with a great street appearance. Part of that appearance is a magnificent fig tree in a grassed area on the very corner of the property at the Beach Road entrance. The tree can be seen on the bottom right of the photo.

tree roots at 50 Cavill Ave storm water drainUnfortunately, over the years since being transplanted onto the site, the tree roots of this beautiful tree had slowly but surely gained access to 50 Cavill Avenues main stormwater drainage system.

Stormwater drains are a critical part of any building and are designed to comply with AS 3500.3:2015 to ensure that the materials used, the design, installation and testing of roof drainage systems, surface drainage systems and subsoil drainage systems will always work.

Unfortunately, as we frequently witness the stormwater drains are installed not in accordance with the designs causing flooding.

This is in the main due to the fact that stormwater drains are inspected and certified by private building certifiers, rather than council plumbing inspectors which in our experience frequently means they are never inspected to ensure they are compliant.

Every summer after our storms and heavy rainfall events we see the consequences of poorly designed, poorly installed and poorly maintained stormwater drains.

As you can see from the photos above and below on the left the tree roots infiltration at 50 Cavill Avenue is extensive inside these 100mm stormwater drains. The tree roots in these photos are more than 30m away from the fig tree and are perfectly formed plus being incredibly strong requiring power saws to cut through them.

The process to rectify these drains at 50 Cavill Avenue is extremely complex as we have had to hydro excavate extensive areas of grass and soil to locate 50 Cavill Ave tree roots in drainswhere the tree roots are entering the stormwater drainage system.

tree roots cause floodingThe photo on the right shows a 6m length of tree roots lying on the concrete floor that we removed that were completely encompassing the entire interior of a 100mm pipe.

We are all aware we have had plenty of rain this summer and that stormwater drains have been tested to the limit.

But you should never be complacent where your stormwater drains are concerned if you have trees on your property. Infiltration by tree roots similar to what has happened at 50 Cavill Avenue will slowly sneak up on you.

Overflowing, slow draining or gurgling drains are your warning signs. They should never ever be ignored as they seldom go away and should be investigated immediately.

Plumbing Urban Myths

Plumbing Urban Myths

A combination of disposable wipes, paper towels and toilet paper blocking a drain because they were unable to break down in water.

Plumbing urban myths abound these days with social media and media sensationalism.

For the plumbing technicians at Whywait it’s frequently hard to get clients to understand factual information because they have Googled their problem and found what is, in reality, a plumbing urban myth that seems to fit.

Unfortunately, plumbing urban myths abound and below are a few popular myths and the real facts:

  • Myth – disposable baby, kitchen or bathroom wipes and paper towels can be flushed down a toilet. Fact – The photo above is a pipe full of disposable wipes, paper towels and toilet paper that shows they don’t break down and degrade like toilet paper but pile up inside the drain and block your entire sewer drainage system.
  • Myth – loud banging noises in a hot water service are a warning sign that it is about to burst and leak.  Fact – unfortunately, there are no real warning signs that a hot water service is about to start leaking. If you do hear banging or rumbling noises coming from the actual storage tank it indicates that the loose minerals in the sediment in the bottom of the tank are causing air bubbles during the heating cycle and that in reality, your hot water service needs a 5 yearly service that includes flushing the tank of sediment.
  • Myth – Thomas Crapper invented the toilet.  Fact – No he did not invent it but made it work better with the flushing mechanism.
  • Myth – Water flushes in a toilet clockwise in Australia in the southern hemisphere but anti-clockwise in Germany in the northern hemisphere. Fact – No the actual design of the toilet bowl dictates which direction water flushes as such a small amount of water is not affected by the Coriolis Effect.

Myths are often fun but the reality is plumbing urban myths can be dangerous if taken as factual which is why plumbing problems should always be diagnosed and repaired by a licensed plumbing contractor.

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