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DIY installations of bidet seats and douche sprays

DIY installations of bidet seats and douche sprays

The DIY installation of a bidet seat or a douche spray is illegal. The health risk of incorrectly installed bidet seats or douche sprays can be severe not only to you but to the community as a whole. In the last month, Google searches for the term bidets have increased tenfold, which is frightening as traditionally Australians have shunned the installation of bidets. The increase in Google searches has occurred due to multiple social media posts and newspaper articles on so-called alternative toileting devices and what is appallingly lousy advice on their installation.

The multitude of bidet seats and douche sprays that can now be found for sale online has set off alarm bells at all levels of government in Australia. It is evident when checking the scant information available online that very few of these online products have been tested and approved for use in Australia.

Hardware stores and specialist plumbing suppliers that stock douche spray kits are selling them out as fast as stock arrives to DIY enthusiasts who get installation advice from shop assistants. This just increases the health risks tenfold. There have been reports of staff in plumbing supply stores being abused for refusing to advise on how to install bidet seats or douche spray kits and suggesting that a licensed plumber must install these products.

Whywait Plumbing can legally install a douche spray to your toilet to protect your families healthAs a result, here in Queensland the QBCC has issued a public warning on the sale and installation of ‘alternative toileting devices’ which in part states:

This is a warning issued by the Commissioner of the Queensland Building and Construction Commission (QBCC) to the public under section 20J(1)(i) of the Queensland Building and Construction Commission Act 1991 (QBCC Act).

The QBCC warns suppliers and the public about the sale and use of potentially non-conforming building products, namely Do It Yourself (DIY) bidets, douche sprays and similar hygiene devices, collectively known as ‘alternative toileting devices’.

The QBCC has recently become aware of the sale and DIY installation of alternative toileting devices in Queensland, particularly for household use. Unless these devices are manufactured to comply with Australian Standards and also are properly installed, these can lead to a risk of contaminating the household water supply with E. coli bacteria. An E. coli infection can lead to serious health and safety issues.

In Queensland, alternative toileting devices must be installed by a licensed plumber who has the skills and qualifications to ensure that a backflow prevention device is in place.

Whywait plumbing only install WaterMark certified bidet seatsA bidet seat or a douche spray are classified as high hazard plumbing products. This is because there is a high risk of toilet sewage water mixing with your drinking water if they are not installed as per the requirements of section 12 of AS/NZS 3500.1-2018 Water Services. They must be legally certified with an Australian WaterMark approval which is evident on the packaging plus can be searched online at the WaterMark Product Database.

Despite looking easy to install, they are not. Both a bidet seat and a douche spray require a water connection. Generally, this can be at the water connection for the toilet cistern. However, this always requires a legally compliant backflow prevention device to be installed as well. This is not an optional extra it is the law to prevent your drinking water from becoming contaminated, which pose serious risks to your families health and safety.

If you have recently undertaken a DIY installation of a bidet seat or douche spray to your toilet, then we urge you to call us on (07) 5580 4311 to get us to check it is a compliant installation. This ensures you have not created a risk to your families health and safety plus ensures you have not null and voided your homes insurance policies.

You need to be aware of so-called unlicensed plumbers or handyman who cannot legally install a bidet seat or douche spray to your toilet. Beware of the handyman who tries to convince you that he can undertake plumbing works as long as it’s under $3300 of value. This is a complete lie by opportunistic unlicensed scammers who put your families health at risk. The benchmark value for undertaking plumbing, drainage or gas work is $0 and always has been. For extra assurance go the QBCC website  To find out more about a licensee you can use their online licensee search, or search their occupational licence.

If you would like to investigate the installation of a bidet seat or douche spray to your toilet, then call us on (07) 5580 4311 to book an appointment. This ensures the installation is compliant with Queensland law as all products we install have appropriate and genuine Watermark certification.

Plumbing is Critical Public Health so Avoid Scams by Unlicensed Plumbers Due to COVID-19

Plumbing is Critical Public Health so Avoid Scams by Unlicensed Plumbers Due to COVID-19

Who can work on your plumbing?

With all the uncertainly during this ongoing COVID-19 crisis it is critical Gold Coast homeowners and businesses don’t fall into the trap of using so-called handymen or unlicensed plumbers. In reality, there is no such occupation categorised as unlicensed plumbers. Every person classified as a plumber is licensed by the Queensland Building and Construction Commission or QBCC.

QBCC licensed plumber Whywait Plumbing Services
  • All individuals and companies must hold a QBCC licence for any building works that involve any work that is:
  • Plumbing
  • Drainage
  • Gas Fitting

Your plumbing is not a simplistic plaything and worldwide is classified as critical public health infrastructure. All work undertaken on any aspect of your plumbing, drainage or gas infrastructure is legally required to be undertaken by appropriately licensed individuals and companies.

All plumbers frequently experience fixing up after a handyman who makes out that unlicensed plumbers exist and convinces homeowners he can undertake plumbing works as long as it’s under $3300 of value. This is a complete lie by opportunistic unlicensed scammers who put your families health at risk. The benchmark value for undertaking plumbing, drainage or gas work is $0 and always has been.

Any plumbing, drainage and gasfitting work is essential to ensuring the health and safety of the entire community. This is critically important with the COVIC-19 health pandemic we are currently facing. 

Every aspect of the plumbing, drainage and gas trades are administered by a strict licensing and legislative regime. This ensures every person in these trades holds the relative QBCC licences that are legally required. This, in turn, ensures the safety and protection of the entire community through the provision of clean safe drinking water, sanitary drains and sewers to dispose of wastewater, and gas pipes and appliances that are fit for purpose.

We all agree that using a licensed plumber or gas fitter can appear expensive but it is an investment that protects your families health. Using an unlicensed plumber can null and void your insurance coverage plus leave you with possible legal and financial implications.

Especially now demand to visually sight the QBCC licences. A QBCC occupational licence enables the person to physically carry out the work. A QBCC contractor licence allows the person to engage in contracting for the work.

What plumbing work can be undertaken by unlicensed plumbers or handymen?

Listed below is unregulated plumbing work that can be performed by an unlicensed plumber in accordance with the Plumbing and Drainage Act 2018 and Plumbing and Drainage Regulation 2019. All other plumbing and drainage work must be done by an appropriately licensed plumber:

  • Replacing a showerhead or shower rose
  • Replacing a domestic water filter cartridge
  • Replacing a jumper valve or washer in a tap
  • Repairing or replacing a drop valve washer, float valve washer or suction cup rubber in a toilet cistern
  • Replacing caps or covers to ground-level inspection openings on a sanitary drain
  • Cleaning or maintaining a ground-level grate for a trap on a sanitary drain
  • Installing or maintaining an irrigation or lawn watering system downstream from a tap, isolating valve or backflow prevention device on the supply pipe for the watering system
  • Repairing or maintaining an irrigation system for the disposal of effluent from a greywater use facility or on-site sewage facility
  • Fire protection work for testing plumbing carried out by a holder of a fire protection occupational licence or another QBCC licence
  • Incidental unskilled tasks such as excavating or backfilling a trench

Many of these tasks are much more complicated than they appear. Mixer taps, for example, can be extremely complicated just to dismantle and technically they have no washer so must always be worked on by a licensed plumber. Despite social media saying yes you can we can guarantee it is completely illegal for anyone other than a licensed plumber to install a bidet seat or a douche spray to a toilet.

Checking a plumbers licence

Prior to letting anyone commence work on your plumbing, drainage or gas ask them for their licence as they are legally obliged to produce it for you if asked.

For extra assurance go the QBCC website  To find out more about a licensee you can use their online licensee search, or search their occupational licence.

Just remember there is no such occupational listing called unlicensed plumbers in Australia in any state or territory.

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