This Christmas I can guarantee that burst plastic water reticulation pipes or burst flexi hoses will create more emotional stress and insurance claims than fires and burglaries combined.
How to avoid house flooding is becoming more challenging as we continually add more and more water connections inside our homes. Insurance companies are experiencing year on year increases in ever-increasing water damage insurance claims. The average insurance claim from internal water damage flooding has increased from $17627 in 2014 to $30361 in 2018.
A collapsed ceiling from a water deluge above caused by a burst pipe
If you are going away on holiday this Christmas and New Year holiday season and leaving your home empty then I only have one recommendation. And that is before you drive off walk over to your water meter box and turn off the water supply.
How to avoid house flooding is simple if you turn your water off at the council water meter. By undertaking this simple task I can 100% guarantee you will not arrive home to a flooded house caused by a burst water pipe.
I’ve written frequently over the last 10 years about the issues we see every week with homes getting flooded. We’ve witnessed an ever-increasing amount of homes having plastic water pipes and flexi hoses being installed. In turn, we have seen an ever-increasing number of burst flexi hoses and split plastic pipes flooding homes.
In all likelihood even if you have copper water pipes you will still have multiple flexi hoses in your home. They will exist commonly in both residential and commercial buildings under the kitchen sink, under the bathroom vanity basins, under the toilet cistern and under the laundry tub.
Every flexi hose is potentially a ticking time bomb. It has become so common that we attend to burst flexi hoses every day. In 1 hour a burst flexi hose can discharge 1500 litres of water so in 1 day that could be 36000 litres of water. We’ve all experienced how far a spilt glass of water runs on a floor so imagine how far 108000 glasses of water will run.
We have multiple solutions available to prevent flooding in your home ranging from AquaTrip valves at the boundary that turns the water off automatically to individual auto shut off valves for flexi hoses.
If you have any concerns about your water pipes, flexi hoses, fridge connections or valves in your home and don’t want to have one of our plumbers spending part of Christmas Day with you then call us today.
In 2019 as we have done so for the last 43 years we will continue to provide full plumbing, drainage and gasfitting services every day up to and right through the upcoming Christmas holiday and 2020 New Year holiday period.
Public holiday diagnostic fees will apply to all call outs on those days except for Whywait Service Partners.
I’m always mindful that Christmas greetings can become superficial but even so everyone here at Whywait Plumbing Services wishes you and your family a Merry Christmas and a prosperous 2020. Remember the best of gifts around your Christmas tree on 25 December in the presence of a happy family with a toilet that flushes and a tap that turns off.
In South East Queensland there are no water restrictions applicable to residential or business. Contrary to some ill-informed social media content there have been no water restrictions since 1 January 2013.
All council areas in South East Queensland are interconnected via the Seqwater water grid. This ensures the entire region has access to twenty-six dams and the Gold Coast desalination plant for drinking water.
As a result of the current prolonged dry conditions, the inflows into the dams are the lowest in ten years. Currently water grid capacity is under 60%. If there are no major inflows from the rain in the next six months it is likely water restrictions will be introduced in mid-2020.
As a result of water grid capacity continuing to drop Seqwater is encouraging everyone to become more aware of their water usage. Ensuring everyone makes an effort now to reduce their water use can make a big difference in the introduction of water restrictions.
Seqwater continually updates water consumption across the six local water service providers. These updates are interesting comparisons of average daily residential consumption. In the last year, residential consumption on the Gold Coast has increased from 177 litres per person per day to 234 litres.
Some of this increased consumption is attributed to increased watering of gardens and lawns. Having a water wise garden is always a positive way to manage your garden and ensure it flourishes year-round.
Maintaining Your Garden
Having a water wise garden reduces your water usage and allows your garden to stay healthy. Healthy plants are important through all climate conditions. During the current drought, you need to be aware that your plants do reduce stress levels and purify the air.
Your water wise garden is crucial to the environment as all plants contribute to stabilising the ecosystem. Healthy plants all contribute to not only releasing oxygen and absorbing carbon dioxide they also are a critical part of the water cycle. Your plants also provide birds, insects and small animals with habitats to assist their survival and give them shade.
Maintaining your water wise garden is not a burdensome chore. In fact, the suggestions below should be your normal management techniques to ensuring you have a flourishing water wise garden and lawn year round no matter what climatic conditions we are experiencing.
Water early in the day
Evaporation will occur all year round in South East Queensland so to give your plants a drink early to reduce the evaporation of the water you are giving them.
In summer when the sun rises early we recommend you irrigate your garden and lawn before 6 am. In winter this can be wound back to 8 am.
If you cannot water early then the second choice is to water late. The heat of the day has diminished by 4 pm and can be a relaxing way to end the day by watering your gardens and lawn with a hose.
Be efficient in your watering technique
Whether your watering with a hose or a watering can you need to be efficient and effective. This means you need to water plants deeply and directly on to the root zone area which is at the stem of the plant.
This targeting deep watering technique increases the plant’s water uptake and trains the plant to expect less frequent watering.
Don’t water the foliage
Watering the foliage may make you feel good in seeing water dripping off the leaves but it achieves very little and is a waste of water. The only water needed for a healthy plant is in the root zone.
Watering foliage increases evaporation and assists pests feeding on the foliage. The incidence of plant diseases also increases with constant watering of foliage.
Maintain water levels in your soil
Water crystals or water beads or hydrogel are all water crystals and are a perfect additive to your garden once you have moist soil around your plants.
The water crystals will maintain moisture levels in the root zone around your plants which is where the water is needed. The crystals are small granules made from a water-absorbent polymer. Using them as a soil additive assists your plants to withstand drought conditions as they can expand to six hundred times their size after they come into contact with water. Once expanded they create a water-holding gel that slowly releases water to the plant’s roots.
Choose drought-tolerant plants for your garden
Your water wise garden will thrive when you use plants that are native to your locality. Plants such as most succulent varieties are a good starting point as is philodendron. To get the best advice on the best drought-tolerant plants for your garden we recommend you visit your local specialist nursery who are usually horticultural experts.
Adding a seaweed solution
The perfect health tonic for your plants is the addition of a seaweed solution to your periodic watering schedule. There are many seaweed solutions available which assist your plants to retain water which increases their hydration levels.
Lay mulch in your garden
It’s widely accepted mulching is essential for every garden. Mulching, especially in summer, is vital to reducing evaporation and ensuring your soil remains moist and cool.
Mulch combined with water crystals in the soil increases the soil’s water holding capacity. This combination ensures your water wise garden gets the most out of every drop of water.
Mulch correctly laid and maintained is also the visual finishing touch to your garden.
Install an irrigation system
If you are time-poor installing a drip irrigation system is a perfect solution to maintaining a water wise garden. Drip irrigation is literally what it says in that it allows water to drip slowly into the root zone of plants.
A drip irrigation system can be installed by you if you feel competent in doing so. There are many systems available many of which promote the DIY installation. But remember you always get the quality you pay for so choose carefully.
Drip irrigation systems must be legally connected to your water supply which is where many DIY installations fail with consequences that can be damaging to your family’s health.
If you need expert advice on installing a legally compliant water connection with a timer tap for your garden’s irrigation system then contact us anytime on (07) 5580 4311
We often receive questions from clients regarding why we charge them for Form 4. The straightforward answer is that it is required by law.
The Form 4 system for plumbing and drainage work has existed for over two decades.
Initially, licensed plumbers had to submit Form 4 to local authority plumbing inspectors. For those on the Gold Coast, this meant submitting the form to the City of Gold Coast’s Plumbing and Drainage section when replacing part of the sewer house drain, water main, or hot water service.
In 2012, legislative changes mandated plumbers lodge Form 4 with the Department of Housing and Public Works through the Plumbing Industry Council (PIC). This was the first time a fee was introduced for lodging a Form 4, which amounted to $25.90. In 2014, the Queensland Building and Construction Commission (QBCC) assumed responsibility for the Form 4 process as part of their role in overseeing occupational plumbing licensing.
Once Form 4 is submitted, it may be subject to a random compliance audit to ensure the work adheres to the Plumbing and Drainage Act 2018 and the Plumbing and Drainage Regulation 2019. This process guarantees that work is carried out to the highest standards, safeguarding everyone’s well-being, health, and safety.
Whywait Plumbing has always been a proponent of the Form 4 process, as it ensures that all work on your property is compliant and registered with both the QBCC and the City of Gold Coast. In the event of a significant insurance claim involving plumbing failure, an accessor can easily trace the work to confirm that it was performed legally and in compliance with regulations.
In essence, Form 4 serves to protect homeowners.
Which areas of plumbing & drainage work are classified as notifiable work?
The definitions of notifiable work were updated on 1 July 2019 to ensure clarity and usability and establish cost-effective plumbing laws and regulations for both plumbers and property owners.
Twelve primary categories of notifiable plumbing and drainage work necessitate a Form 4:
Extending water supply pipes – involves work on water reticulation pipes other than fire services in existing buildings.
Extending or removing a fire service – applies to class 2-9 buildings with development approval as per schedule 2 of the Building Act 1975.
Existing sanitary plumbing – pertains to work in existing buildings where sanitary plumbing is removed, replaced, altered, or extended.
Existing sanitary drainage – concerns work on existing class 1 to class 10 buildings involving extension, replacement, alteration, or removal of any part of the sanitary drain system (excluding a combined sanitary drain). This also applies to extensions or alterations to a class 1 building.
Temperature control devices – includes work with thermostatic mixing valves (TMVs) or tempering valves in existing buildings that require installing, replacing, or removing a valve. This also applies to extensions or alterations to a class 1 building.
Water heaters – involves work in existing buildings requiring installing, replacing, or removing a hot water heater. This also applies to extensions or alterations to a class 1 building.
Backflow prevention devices – work with testable backflow devices or dual check valves in existing buildings that require installing, replacing, or removing a valve. This also applies to extensions or alterations to a class 1 building.
Greywater treatment plants – pertains to work involving installing a greywater use system that includes a greywater treatment plant installed in a sewered area where the plant generates less than 3kL of greywater daily or for replacing a greywater plant.
Fixtures in class 1 or class 10 buildings – include work required for installing a new fixture or relocating an existing fixture in class 1 or class 10 buildings. This also applies to extensions or alterations to a class 1 building.
Fixtures for class 2 to 9 buildings of 1 or 2 storeys – applies to all work other than sanitary drainage required for installing or relocating a fixture, provided the work is for an existing class 2 to 9 building up to two storeys above ground.
Sanitary drains – involves sealing a sanitary drain after the connection point to the council sewer or a treatment plant.
Sealing supply pipes – includes work to seal a water supply pipe after the council water meter, provided the work is for an existing class 2 to class 9 building.
The QBCC provides easy-to-understand guides on notifiable work and the definitions of building classes as outlined in the Building Code of Australia, which can be downloaded below:
Every reputable professional plumber I know wholeheartedly supports the notifiable work system. This support ensures that homeowners and property owners can trust that all work carried out on their property adheres to the required standards.
If you have had plumbing or drainage work done and have not been provided with a Form 4, as shown above, and the work falls under the listed categories, you should report it to the QBCC immediately or call them at 139333. High-quality plumbing and drainage work is essential for protecting your health.
If you are uncertain or need assistance, don’t hesitate to contact us at (07) 5580 4311; we will offer our opinion. Ultimately, all plumbing work is not about guesswork but compliance with the law, specifically the Plumbing and Drainage Act 2018.
Unfortunately, not all blockages are immediately apparent. Let me assure you it is not normal to be experiencing gurgling in your drains or slow to drain toilets.
The reality is few blockages are a sudden occurrence. Usually, a blocked drain happens gradually so below we will list out common reasons to the question how do you know a drain is blocked.
How do you know a drain is blocked early warning signs
Early warning signs of an impending blocked drain are easily overlooked but below are the most common to look out for:
foul odours in your bathroom or toilet that never go away
gurgling noises from your toilet or floor wastes when no-one is using them
the toilet when flushed filling up the bowl then slowly draining away
the overflow relief gully (ORG) intermittently overflowing then slowly draining away
the water seal in your toilet completely being sucked away
What are the causes of a blocked drain?
The most common causes that we have seen recently why a drain becomes blocked is tree roots or buildups of flushable wipes. These, in turn, are commonly caused by:
broken sewer house drains that allow roots to infiltrate
poorly installed drains that have an incorrect fall that will enable buildups in the drain as they cannot flow away
low water flows in flat drains that allow accumulations of solids flushed into the sewer
objects flushed down the toilet such as flushable wipes, sanitary products or toys that do not break up in the water
Clearing your blocked drain
If you are experiencing any of the symptoms described above the answer to how do you know a drain is blocked is simple you need to call us on (07) 5580 4311 before you have no functional sewer house drain.
Baking soda and vinegar do not clear blocked drains
Sorry to disappoint you. I guarantee that mixing baking soda and vinegar will not clear your blocked drain. However, I can assure you will create a lovely fizzy, bubbling concoction that fascinates your kids and nothing else.
When you mix vinegar with baking soda, you create a bubbling chemical reaction that produces:
a small amount of sodium acetate, which is a salt and also known as hot ice
ordinary H2O or water
What is not created is a magical chemical that will clear any blockage in your drains. I realise this is contrary to the popular urban myths spun by well-intentioned DIY gurus.
Baking soda and vinegar will not break down buildups of grease, fats, oils or hair
Baking soda and vinegar will not clear your blocked drain because they will not break down the buildups of grease, fats, oils or hair. To break them down, so they run away in water, you require a combination of heat and a surfactant.
The reality is if you have a slow-draining shower, basin or sink drain, then don’t waste money on chemical solutions. Instead, use salt and hot water. All you need to do is pour half a cup of salt into the drain, then slowly pour a couple of litres of water heated to just before boiling.
You may need to repeat this a few times, but it works by melting some grease and fat buildup. This is aided by the salt’s natural abrasiveness, which acts as a scouring agent to force more grease and fat to flow with the water.
We use an enzyme product when we are clearing trade waste drains and grease traps. We can provide you with it also to ensure your internal waste pipes on the shower, basin, or sink don’t clog up with grease, fats, soap or hair. Enzyme solutions need to be used regularly, generally overnight, but they work to keep your drains free from organic buildups. Best of all, by breaking down organic matter, they eliminate odour issues.
Simply baking soda and vinegar will not clear your blocked drain, no matter how much you pour it down the drain. You will waste money buying baking soda and vinegar to create a lovely effervescence with lots of bubbles and fizzing.
You will waste money buying baking soda and vinegar to create a lovely effervescence with lots of bubbles and fizzing.
Television renovation shows are not reality when it comes to a bathroom renovation. Sadly that’s the benchmark too many people use when they call us to discuss a bathroom renovation. We always know when a client phones and asks “how long does a bathroom renovation take” that they will have unreal expectations.
The reality is that a well-planned bathroom renovation will take at least 4-6 weeks. A poorly planned bathroom renovation takes forever and is the most frustrating experience for everyone.
Your bathroom is one of the most expensive rooms to renovate and will need to last you at least ten years. What is hugely fashionable today will not be in two years.
A bathroom renovation is never straightforward and is all about planning, planning and more planning.
Get A Professional Design
There is a multitude of online tools that make designing a bathroom look easy. The reality is that doing your own design can be a false economy.
Getting the floor plan design right from the beginning is your number one priority. I guarantee it will save you money in the long term. A professional bathroom designer will ensure you get what you want. Everyone else involved with the bathroom renovation will be able to give you precise costings based on the design plans.
Remember it’s your bathroom so don’t be intimidated by a bathroom designer. Work with their suggestions and opinions to get the bathroom you want.
Relocating Plumbing is Expensive
relocation of plumbing starts with exploration to discover where the drains are hidden in walls
If you have a concrete slab, then relocating water pipes and drains is expensive. If you have a wooden floor and can get under the house, the relocation of your plumbing is much simpler.
In our experience, the unnecessary relocation of drains frequently causes budget blowouts. Utilising your existing plumbing layout will significantly reduce the cost of your bathroom renovation.
Even marginal changes can cause a budget blowout because the plumbing located in the concrete slab can be vastly different once we start exposing it.
As I said, a wooden floor where there is access to the plumbing underneath is a vastly different proposition because all of the plumbing is visible. This gives you much more scope in your bathroom renovation to rearrange the layout of your fixtures.
Draw Up a Specification
demolishing your existing bathroom creates a mess very fast
A precise specification of what you want in your bathroom renovation will save everyone a lot of heartache and frustration once work begins.
Project managing your bathroom renovation is not hard providing you have clear floor design plans and precise, unambiguous specifications.
Checklists are a must for your budget peace of mind for the tiler, electrician, plumber, plasterer and painter. This ensures everyone knows what their tasks are and where they stand from the beginning.
If it’s not written down, then you can guarantee you will get a continuous flow of variations that will blow your budget to pieces.
Avoid Reusing Parts of Your Existing Bathroom
The best way to renovate a bathroom is to strip everything back to the bare floor and framework. Keeping parts of your existing bathroom defeats the purpose of having a brand new bathroom.
We frequently see clients keeping the existing ceiling, but it saves very little and is frustrating working around it to install new lighting and extraction fans.
Reusing bathroom fixtures such as the mixer taps or toilet suite or bath save little as it means we have to remove them, clean them up and reinstall them carefully. All you are saving on is the cost of the fixture, which these days is often marginal.
Use Quality Fixtures and Fittings
Opting for cheap no brand plumbing fixtures will lead to future maintenance problems. Frequently if there is no manufacturers brand name visible, then the plumbing fixtures are a poor quality that will not last past a couple of years.
There are plenty of quality taps and toilets that will not squeeze your budget. Avoid fashionable colours in taps as in my opinion chrome never goes out of fashion and always cleans up well.
Investing in good quality custom built vanity cabinets will give you much more value and aid the functionality of the bathroom. Investing in a quality frameless shower screen will again support the functionality of the bathroom.
Planning is the Answer
As I said, previously, the key to a bathroom renovation is about the preparation. A well-planned bathroom renovation with precise specifications ensures that the work requirements are clear and everyone will happily fulfil their obligations.
