Plumbing innovations have always been the norm in the plumbing industry. Innovation is change and is always about better ways of doing the same thing.
When I started my apprenticeship the clearing of a blocked drain started using a plunger and was at least a two-man job using 1m long drainage rods. The rods were screwed together and manually pushed slowly down the drain until we hit the blockage. Clearing drains this way frequently took 3-4 hours.
Plumbing innovations mean that we now clear a blocked drain with state of the art high-pressure jetrodding technology that was unknown 20 years ago.
Innovation is always about change, but at Whywait Plumbing we have always been at the forefront of plumbing innovations. We have always lead change as Gold Coast plumbers from the purchase of our first high-pressure water jetting unit in 1992 or installing vehicle tracking systems or introducing guaranteed upfront pricing in 1999.
What we always considered was developing and improving our way of solving your plumbing problems is now referred to as disruptive innovation. I agree disruptive innovation is the new term in business in the 21st century. But it’s not new it’s just a new way of talking about improving our methods and practices using the latest technology.
Change is the norm, but it just appears to be frantic to an outside observer with online banking, online shopping, online flight bookings and so the list goes on. At least with plumbing, it can’t be done online except for those DIY enthusiasts who believe Google Plumbing has all the answers.
The level of disruption through plumbing innovations has impacted all plumbing installation and maintenance has been significant starting with:
- Increasing use of prefabrication of bathroom and kitchen modules off-site where the plumbing is all undertaken in a factory, transported to the site and connected up to a water and drainage connection.
- Continual advances in sustainability with the advent of low flow toilets, low flow taps, waterless urinals and recirculated hot water.
- Advances in energy efficient products with heat pump hot water units, solar hot water, instant hot water and underfloor heating.
- All of the different materials we now use in the pipework, relining of existing pipework, CCTV cameras to inspect pipes and pipe jointing methods where welding is now obsolete.
- Excavation methods with advanced technologies in hydro excavation and tracking and locating of underground services.
The ongoing changes in technology in the plumbing industry are disruptive if not embraced. I agree that plumbing innovations cause a significant difference in how we undertake to solve plumbing problems and how the plumbers at Whywait work now.
Ultimately plumbing continues to be about protecting the health and safety of the community for now and the future to ensure we have good quality water and sewer systems in our buildings.
ZeroFlush waterless urinals are an increasingly widespread investment being made by architects, hydraulic engineers, facilities managers and building owners throughout Australia because they help conserve water.
Here at Whywait Plumbing, we concur that there are conflicting arguments about the amount of money they save. ZeroFlush waterless urinals do operate without flushing any water, so they will always save water first and foremost. But when making a case for their installation and the investment in maintaining and operating them the best evidence is they are environmentally and sustainably superior to every water flushing urinal.
Installation of ZeroFlush waterless urinals as a corporate responsibility effort should always be a consideration, but here at Whywait Plumbing our experience with ZeroFlush enables us to give you a performance guarantee.
On current Gold Coast Water charges we can guarantee installation of ZeroFlush waterless urinals will reduce your water and sewer discharge costs.
Contact us at Whywait Plumbing now to discuss how you can benefit by installing ZeroFlush waterless urinals as we can guarantee the following:
- the reduced capital cost to install as no expensive electronic water flushing systems are required
- reduced maintenance costs with no water reticulation valves to maintain
- simple and easy cleaning procedures with our natural enzyme cleaning products
- reduction in blocked drains and drainage traps
- all products used in the manufacture and maintenance of ZeroFlush waterless urinals are environmentally sustainable
Determining exactly how much water a ZeroFlush waterless urinal keeps from the Gold Coast Water sewer system is somewhat complicated. The number depends on a variety of arguable variables, such as the amount of water that a water flushing urinal would use, the number of people using the urinal and how often those people will use it.
A single water flushing urinal can use anywhere from 50,000 litres to 180,000 litres of water every year. Once again this is based on multiple variables such as the size of the building, the number of male employees and how many times they use the urinal each day. A building such as a factory with one bathroom facility, three ZeroFlush waterless urinals and 120 male employees, would save approximately 900,000 litres of water each year.
Calculating the payback period for installing ZeroFlush waterless urinals can be a complicated process. Using the average of $9 per 1,000 litres of water from Gold Coast Water and the example of an office with four men working in it, we can come up with some estimates.
Let’s say each man flushes a urinal 2,000 times per year or about 5.5 times per day, meaning that the four men flush the toilet 4,000 times a year in the office. With an older, water flushing urinal using 15 litres per flush will use 60.000 litres, costing about $540 every year just for water.
Ultimately, ZeroFlush waterless urinals save more water than money, but we guarantee that they are still worth the investment in sustainability.
Back in September 2015 we here at Whywait Plumbing first alerted our clients in newsletters and blogs to the fact that flushable wipes were in fact not flushable. At the time we said flushable wipes are an environmental nightmare and we stand by that claim.
We have repeated over and over again that the only things that are flushable in your toilet are toilet paper, urine and faeces or if you like to adhere to the three P’s rule of pee, poo and paper.
But as we all know a multitude of products labelled as flushable wipes or wet wipes have been claimed by their manufacturers that they could be simply disposed of by flushing down the toilet.
Last Thursday the first of the ACCC prosecutions against manufacturers Pental and Kimberly-Clark Australia had a positive result in the Federal Court of Australia.
The manufacturer of White Kings flushable toilet and bathroom cleaning wipes Pental Limited and Pental Products Pty Ltd was fined $700,000 for its continual false and misleading claims that their products disintegrated “just like toilet paper” in the sewage system. The ACCC has separate ongoing proceedings against Kimberly-Clark Australia.
White Kings products in labelling, packaging and promotional materials included the following misleading statements:
- White King Toilet Wipes are made from a specially designed material, which will disintegrate in the sewage system when flushed, just like toilet paper
- Simply wipe over the hard surface of the toilet … and just flush away
The Federal Court ruled all these statements were, in fact, false with ACCC Commissioner, Sarah Court stating, “These White King wipes can’t be flushed down the toilet, and Australian wastewater authorities face significant problems if they are because they can cause blockages in household and municipal sewerage systems.”
This is a huge win for the sewers and house drains where blockages have been an ongoing issue creating $16000 plumbing repair bills for homeowners.
Here in Queensland Michelle Cull from Queensland Urban Utilities said it was a “real win” for sewers as “We remove around 160 tonnes of flushable wipes from our sewerage network every year. Laid end-to-end, that’s enough to stretch all the way from Brisbane to Bali. We spend around $1.5 million a year clearing blockages from our sewer pipes and flushable wipes are a big contributing factor.”
The campaign by Choice against flushable wipes has been an outstanding success. In 2015 Kleenex flushable wipes were an outstanding winner in their 2015 “Shonky Awards” which we highlighted in Flushable Wipes Win “Shonky Award” from CHOICE at the time.
On Thursday after the Federal Court, decision Choice spokesman Tom Godfrey reiterated that the false claims about flushable wipes were a “grubby marketing tactic that left households, local councils and water services organisations having to struggle with the cost of removing these wipes from the sewage system”.
The $700,000 fine is a positive message to manufacturers and the water industry and plumbers are now hopeful the manufacturers of wipes products now prominently label DO NOT FLUSH on all their products.
The $700,000 fine also sends a positive international message as the water industry worldwide has collectively committed to a position statement where all wipes and personal hygiene products must be clearly marked DO NOT FLUSH and that they can only be disposed of in the rubbish bin.
Here at Whywait Plumbing, we hope this $700,000 fine reinforces to everyone that any wipe product is never flushed down the toilet. I can only repeat if you wish to continue flushing wipes in all their forms down your toilet then I recommend you become a Whywait Plumbing Service Partner.
Yet again we have come across the installation of the Desert Eco Adapt cartridge illegally installed in ZeroFlush waterless urinals.
We immediately informed the client that these products known as Desert Eco Adapt cartridges were a non-conforming product in a ZeroFlush waterless urinal. We then informed the client of our responsibilities with respect to reporting non-conforming products to the QBCC. This is due to recent amendments to the Queensland Building and Construction Act 1991, the Plumbing and Drainage Act 2002, and the Building Act 1975 in relation to non-conforming building products. These amendments came into effect on 1 November 2017. These amendments were effected through the passage and proclamation of the Building and Construction legislation (Non-conforming Building Products – Chain of responsibility and Other Matters) Amendment Act 2017.
The client immediately requested that we remove all of the Desert Eco Adapt cartridges and replace them with the compliant ZeroFlush EnviroSeal operating system.
Before removing the Desert Eco Adapt cartridges we undertook a thorough inspection of the ZeroFlush urinals. This confirmed what had been reported that all were emitting sewer odours as they were a sloppy fit into the ZeroFlush stainless steel rim. The cartridges literally slipped up and out as we removed them as they were not sealing to the stainless steel rim on the housing.
As can be seen in the photo on the left despite being relatively new, there are urine stains on the Desert Eco Adapt cartridge as the rubber seal is not designed to fit ZeroFlush urinals and was not only allowing sewer odours to be emitted but urine was leaking down the side of the cartridge rather than going through the waste outlet drain.
These issues can be further seen by the stains on stainless steel rim in the photo to the right. These stainless steel rims were all spotlessly clean when the urinals were serviced by us in December.
All of the non-conforming Desert Eco Adapt cartridges were removed, and the EnviroSeal operating systems were reinstalled along with new BioPur Wonder Wizard Tab kits after cleaning and flushing of the drains.
To the left is a photo of the five ZeroFlush ZF201 urinals after scheduled servicing and with the EnviroSeal operating systems reinstalled.
The EnviroSeal operating systems are a WaterMark approved system for ZeroFlush waterless urinals only. They were tested extensively by IAPMO R&T laboratory at 5001 East Philadelphia Street, Ontario, California 91761-2816 USA from 24/03/14 – 04/04/14. The EnviroSeal operating systems was then given WaterMark certification in Australia on 17/06/14, and it was renewed for a further three years on 07/08/15.
We were informed by the client that the Desert EcoAdapt cartridge was installed as a trial as they are significantly cheaper than the genuine ZeroFlush parts.
It was concerning that we were also informed that the Desert cartridges had been installed by a licensed plumber as it is an offence under the Standard Plumbing and Drainage Regulation 2003, Part 4 Product Certification for a licensed plumber to install non-certified and non WaterMarked products as per the clauses on the right.
Despite claims made by the Desert Eco Systems Company at http://www.desert.com.au/products/eco-adapt-advanced/ the facts are that their cartridges have no WaterMark certification for any urinal in Australia other than their own Desert No-Flush Urinal.
All plumbing products installed in buildings in Queensland have been required to have WaterMark certification since 2003 under the Plumbing and Drainage Act 2002 and the Standard Plumbing and Drainage Regulation 2003.
The Watermark Certification scheme is administered at a national level by the Australian Building Codes Board (ABCB). The requirements for WaterMark certification is specified in the Plumbing and Drainage Act 2002.
Under the primary duty of care of the new laws being the Building and Construction legislation (Non-conforming Building Products – Chain of Responsibility and Other Matters) Amendment Act 2017, it is an offence under the Act to supply plumbing products in Queensland that don’t have WaterMark certification as these products do not meet the relevant regulatory provisions.
This change is designed to reduce the likelihood of non-conforming plumbing products being installed in buildings in Queensland.
More information on the Watermark certification system, including a list of certified products and information on the certification process, can be obtained from the ABCB website here: http://abcb.gov.au/ProductCertification/WaterMark-Certification-Scheme
Despite being a non-conforming product and illegal to install it is our opinion that the Desert EcoAdapt system is an inferior product compared to the EnviroSeal system that has been designed, tested and certified only to be used on ZeroFlush waterless urinals.
The Desert cartridge was a sloppy fit into the ZeroFlush stainless steel rim that created sewer odour emissions that could have repercussions with members of the public that have respiratory conditions. This potentially exposes building owners and their employees to legal liabilities for having installed a non-conforming substitute product.
The Desert Eco Systems Company has a long history of substituting products and making claims that their products are a conforming product when they are not and never have been. Product substitution where the product has not been tested, and WaterMark certified for the product it is substituting is an offence under the Building and Construction legislation (Non-conforming Building Products – Chain of Responsibility and Other Matters) Amendment Act 2017.
Everyone in chain of responsibility needs to be aware that they are breaking the law if they authorise, instruct or install Desert Eco Adapt cartridges in any urinal that it has no WaterMark for. Under Australian consumer laws if you have installed a Desert Eco Adapt cartridge in any waterless urinal other than the Desert No Flush urinal, based on the dubious claims made to you by representatives of Desert Eco System Company then you are not only entitled to a refund of all your money but also compensation to pay for your waterless urinals being returned to a legally compliant status as per your waterless urinals WaterMark certification.