Whywait Plumbing Services Logo

OFFICE HOURS

Mon to Fri 7.30am – 4pm
24-Hour EMERGENCY SERVICE

CALL 7 DAYS FOR SERVICE!

YOUR TRUSTED GOLD COAST PLUMBERS & GAS FITTERS

OFFICE HOURS
Mon – Sun 7.30am – 4pm
24 Hr Emergency Service

Preventing mould growth is the best way to protect your health and your home

Preventing mould growth is the best way to protect your health and your home

Do you have mould around your tiles?

Do you have mould around the tiles or walls in your bathroom or kitchen? If you do, you are not alone, as it is a common problem, particularly in bathrooms and South East Queensland kitchens due to our sub-tropical climate. Like most problems, prevention is vital and preventing mould is often very simple.

Mould is a type of fungus that can grow on a variety of surfaces, including walls, ceilings, and floors. It is commonly found in damp or humid environments, such as bathrooms and kitchens. Mould can cause a variety of health problems, including allergies, respiratory issues, and infections.

shower mould

Mould loves wet areas

Because your bathroom and especially the shower area are the wettest areas in your home, it is not uncommon to see mould growing in the grouting and silicon sealants. Mould loves the perfect atmosphere of your bathroom as it creates the ideal conditions for mould growth in the cracks and gaps in the tiling. Consequently, mould grows behind and through the grout joints on the tiles. As seen in the photo above, mould loves getting in behind the silicon seal on the internal corners, whether on the wall or the floor.

The most common area to find mould is in your shower, where it is nourished by your body oils, shampoo and soap residue left behind every time the shower is used.

Poor air circulation actively assists mould growth as the warmth and moisture created in the enclosed area of a shower offer ideal conditions for mould growth in the dark places of the shower around the internal corners and the shower floor drain. Poor air circulation is quickly resolved by installing a good-quality bathroom extraction fan above the shower that turns on automatically to remove all of the steam and water particles while you are using the shower, actively preventing mould growth.

What do you do if you suspect that you have mould in your bathroom or kitchen?

If you suspect that you have mould in your bathroom or kitchen, it’s essential to take action to address the problem. Here are a few steps you can take to identify, remove and preventing mould:

  1. Look for signs of mould: Mould can appear as black, brown, or green spots on surfaces. It may also have a musty or unpleasant smell.
  2. Identify the source of the moisture: Mould needs moisture to grow, so it’s essential to determine the source of the moisture in your bathroom or kitchen. This could be a leaky pipe, a humid environment, or poor ventilation.
  3. Repair the source of the moisture: Once you have identified the source of the moisture, it’s essential to fix the problem to prevent further mould growth. This may involve repairing a leaky pipe, installing a dehumidifier, or improving ventilation.
  4. Clean and disinfect the affected area: Be sure to wear protective gear, such as gloves and a mask, to avoid inhaling mould spores.
  5. Dry the area thoroughly: After cleaning the mould, it’s essential to dry the area thoroughly to prevent new mould growth. Use a fan or dehumidifier to speed up the drying process.

Whywait recommends using enzymes on mould

If you are suffering from mould growth in your bathroom and kitchen, then Whywait Plumbing recommends removing it before permanent stains are created. To not only prevent but also treat mould, we use what nature uses, which is enzymes rather than corrosive chemicals. Enzymes are a natural part of our world and play an essential role in everyday life. They are found in every living organism, and without enzymes, life is impossible. Enzymes are catalysts – not living organisms.

The success Whywait Plumbing has enjoyed with utilising our enzyme products is incredible, with every problem we have used exceeding our expectations and our client’s expectations. Enzyme products are a guaranteed supply of plant-based enzymes and enzyme products that, by their very nature, eliminate odours and organic matter, from blood stains to cleaning carpets and countertops, removing wallpaper, and even being used as a high-quality cleaner/degreaser.

For preventing mould and treating bathroom mould in the bathroom or the kitchen, we utilise a kitchen and bathroom mould and mildew spray, which is a spray and wipe product that is suitable for all surfaces in a bathroom or kitchen, whether they are Formica or stone bench tops, tiles, glass, timber or stainless steel as it will not only attack existing mould but prevent mould developing.

If you have surface mould in areas such as tiles grout, we spray the affected area whilst cleaning the area with a stiff brush. Once we have finished brushing the site, we leave it for 5 minutes, then rinse it with clean water. If you have heavy mould infiltration, applying a couple of extra times may be necessary to eradicate the mould.

Frequently we will find mould behind the silicon sealant on the internal corners in tile areas which will require more thorough work. First, we will need to use a utility knife such as a Stanley knife to scrape off all of the silicon and ensure you use a blade to scrape the remnants of silicon clear off the tiles. Once all of the silicon has been removed, we spray the mould as above until it has all disappeared. Once the mould has gone, we clean the area and dry it thoroughly with a hot air dryer to ensure no moisture is trapped in the open joint. Finally, we will need to apply a good quality mould-resistant silicon to the joint, specifically designed for high moisture areas.

Preventing mould growth reoccurring

Once we have removed the kitchen or bathroom mould, you need to ensure that you remove the chemical cleaners and bleaches from your cleaning regime and use our enzyme products in your bathroom and kitchen to prevent mould from reoccurring and ensure you have a positive prevention program in place in your home that contains no harmful phosphates or caustic chemicals.

Suppose the mould problem is extensive or we cannot locate the moisture source. In that case, it may be necessary to undertake a more thorough investigation, especially if you observe mould reappearing after a few days of our initial removal. In that case, you may have problems with leaking pipes or fittings that require a thorough investigation by us to ensure you are not damaging internal frames and wall linings. If you have leaking pipes or fittings behind the wall, then the mould is only a symptom of a bigger problem; ignoring it will not make it disappear.

Preventing mould growth in the first place is the best way to protect your health and your home. Be sure to regularly check for signs of mould and address any moisture issues promptly. 

If you have any doubts about mould, contact Whywait Plumbing for advice on dealing with mould in your bathroom and kitchen.

Can I install a bidet seat or douche hand spray to my toilet?

Can I install a bidet seat or douche hand spray to my toilet?

DIY Bidet Seat and Douche Hand Spray Installations Are Illegal and Non-Compliant

Since the Covid-19 pandemic and the infamous toilet paper shortages, we are getting asked about installing bidet seats or douche hand sprayers. Many of these enquiries eventuate from sponsored posts on Facebook promoting the DIY installation of bidet seats. The photo above perfectly illustrates a DIY bidet seat installation we recently encountered in a client’s home.

We commonly come across these DIY bidet installations in clients’ homes. Unfortunately, we are then placed in the invidious position of informing them that this is an illegal installation that requires disconnecting as it has no WaterMark approval and is not compliant, as required by the Plumbing and Drainage Act 2018.

Unfortunately, we are only the messenger, but immediately, too many people believe we are wrong. This occurs as the online company they purchased the bidet seat from told them they could install it themselves.

Illegal DIY Installations Can Effect Your Home Insurance Cover

Imagine how we feel when explaining to a disgruntled client that their DIY bidet installation is not legally compliant. Then explain that if it fails and floods their home causing tens of thousands of dollars of damage, their insurance company will null and void insurance protection.

Despite what Facebook posts say, very few legal DIY plumbing installations exist. Your insurance policy requires a licenced plumber to undertake all plumbing work with all plumbing fixtures installed with the necessary WaterMark approval.

Avoid Online Retailers, and Only a Licensed Plumber Can Install a Bidet Seat or Douche Hand Spray

Bidets, bidet seats and douche hand spray bidets are popular with the elderly and people with disabilities. Correctly installed, they afford their users self-care toileting which aids their independence, plus they are much more hygienic than toilet paper.

If you are looking into bidet seats or a douche hand spray, only purchase them from reputable Australian suppliers. Avoid online retailers with no prominent Australian location and not displaying a WaterMark approval.

No matter what, you must use a licensed plumber to install the bidet seat or douche hand spray to ensure there is no risk of backflow. A backflow situation can risk your family and neighbours consuming sewerage-contaminated drinking water.

A legally compliant installation by a licensed plumber required lodgement of Form 9 with the local council and lodgement and payment of fees for Form 4 with the Queensland Government QBCC. You should always get a copy of both forms to prove to your insurer that it is a compliant installation.

Legally Installed Bidet Seat or Douche Hand Spray Offer Benefits in Terms of Hygiene and Independence for the Elderly and People With Disabilities

Remember, if you install a bidet seat or a douche hand spray, you need to do the following:

  • Purchase a WaterMark-approved product
  • Only use a licensed plumber to install your bidet products
  • All installations require high-hazard backflow prevention

Compliance with these requirements will ensure the safety and well-being of your family, protect your home from potential risks, and maintain insurance coverage.

A bidet seat should not be confused with a bidet. A proper bidet must go through an entire approval process by council plumbing inspectors.

Like everything in life, you only get what you pay for, so we recommend you stay away from online retailers, especially on Facebook.

The adage applies when finding cheap DIY bidet seats or douche hand spray hoses. If something sounds too good to be true, it probably is.

bidet seat
Avoiding Bathroom Renovation Regret

Avoiding Bathroom Renovation Regret

Renovation is not entertainment

Renovation shows such as  The Block, House Rules, Selling Houses Australia, and Grand Designs command high television ratings in Australia. However, while they are generally good television, they are not factual in what goes into the renovation of a house and, in particular, bathrooms.

Television renovation shows have been correctly described as dazzling, high-resolution, high-fructose renovation eye candy. This is due to the more critical but unfortunately mundane areas of bathroom renovation not being easily translated into making excellent television programming, so they are, at best, skimped over and are generally completely ignored.

Bathroom renovation can improve your homes value

Updating a bathroom can be an exciting and rewarding project, but it can also be a source of regret if not done correctly. Planning every detail is critical for avoiding bathroom renovation regret and ensuring that your new bathroom meets your needs and hopefully exceeds your expectations.

Every real estate industry expert will confirm that a bathroom renovation will improve your home’s value and lifestyle. However, a stylish and affordable bathroom renovation is a matter of being methodical in your planning, especially if you are renovating for yourself. Above all, do not be fooled by what you see on television renovation shows, as there is a substantial difference between what you see on television shows and what is involved. Unfortunately, this is often when bathroom renovation regret steps in.

As a rule, the bathrooms are small rooms in homes over ten years old compared to homes built in the last few years. This makes older bathrooms more challenging to renovate as they are sophisticated and compact spaces. This can result in compromises, but be aware that shortcuts causing mistakes and defective work in a bathroom can cause significant problems in the future and be very costly to rectify.

Do your planning first to avoid bathroom renovation regret

After 45 years in business, Whywait Plumbing has undertaken numerous bathroom renovations, and we frequently see bathroom renovation regret creep in halfway through a project. The best advice we can give you is to go slowly and plan thoroughly whether you are undertaking a complete renovation or just a makeover. It would help if you avoided the mistakes we see repeated over and over again, all of which should be reasonably obvious, and that is:

  • Plan ahead: Before starting any renovation work, it’s essential to have a clear idea of what you want to achieve. Consider your budget, your lifestyle, and your personal taste. Make sure you know exactly what you want before starting the renovation process.
  • Choose the right contractors: Choosing reputable and experienced contractors is crucial. Make sure to read reviews and ask for references. Look for contractors who will take the time to understand your needs and provide you with a detailed estimate.
  • Be realistic about your budget: Bathroom renovations can be costly, so it’s important to be realistic about what you can afford. Prioritize the most important elements of your renovation and be prepared to make compromises.
  • Consider the layout: Make sure your new bathroom layout is functional and easy to use. Think about the flow of the room, and make sure there is enough storage space and the fixtures are placed in logical locations.
  • Don’t neglect the details: The little things matter, too. Ensure that the finishes, such as the tile, countertops, and fixtures, are high-quality and installed correctly.
  • Keep future resale in mind: While you want to design your bathroom to suit your personal taste and needs, it’s also essential to keep in mind that you may sell your home in the future. So, consider what may appeal to potential buyers and make your bathroom renovation as versatile as possible.

Managing a bathroom renovation

A bathroom renovation or makeover can be project managed in two ways, requiring you to do all the above. Managing the project yourself is simply a matter of being organised and knowing what you want.

Hiring a builder to project manage your bathroom still requires that you are organised and understand what you wish to do, but it saves you the burden of dealing with specialist trades.

No matter which route you choose, ensure you hire skilled and talented specialist trades, as inevitably, they will dictate how smoothly the bathroom renovation runs and the quality of the finished product.

One pitfall of using many so-called builders to project manage is that they are no longer a tradesman in their own right but have undertaken courses to gain a BSA builders licence. In our experience, the specialist trades they subcontract your bathroom renovation to are not hired because they are the best to undertake the job but are the cheapest companies the builder can obtain to maximise his profit.

How to choose specialist trades for your bathroom renovation

When choosing the specialist trades to undertake your bathroom renovation, you should always:

  • Check that they have a compliant contractors license
  • check that they have public liability insurance of at least $10 million and can supply you with a certificate of currency
  • check that they have a WorkCover insurance policy and can provide you with a certificate of currency
  • check their references, as many of the so-called online references are of dubious quality
  • write a specification of the work you wish them to perform so that when you receive the quotes, you are comparing like for like and if getting multiple quotes, this is critical so that you are setting benchmarks
  • Be cautious about quotes that seem too high or too low because, as always, the devil is in the fine print or lack thereof
  • check before you sign anything to ensure that quotes include all the most minor details and are compliant not only with your specifications but local laws and Australian standards and that it consists of the brands and models of fittings you specified and not a substitute

There is a limit to DIY in a bathroom renovation

Despite what you see on television programmes, there is a limit to what can be achieved by DIY, especially in areas such as plumbing and electrical, which are two of the foremost specialists you will require in a bathroom renovation. 

While doing some work for yourself is a wise way to save money, you also need to understand that many legal restrictions are in place for a good reason. DIY in regulated trades is a recipe for disaster, with the possibility of insurance coverage being denied if something goes wrong.

No matter what you get told by well-meaning shop assistants in Bunnings, always use qualified and licensed tradesmen for regulated work such as pest control, electrical, plumbing, gasfitting, and waterproofing. Therefore, part of your initial planning is to know which aspects of the bathroom renovation must be undertaken by experienced, specialist and licensed trades companies.

You will only get what you pay for

The old saying about only getting what you pay for has never been so true, especially regarding plumbing products. Buying cheap or non-standard fittings is an easy trap to fall into with the proliferation of outlets selling plumbing materials, accessories, fixtures and even tools. Purchasing the bargain that is frequently an unbranded toilet or tap that looks the same as the one you saw in a shop elsewhere can quickly become the product from hell that will cost you much more in the long run.

If you’re buying the fixtures and fittings for the bathroom renovation yourself, ensure that everything you buy conforms to the relevant Australian Standards. As a rule of thumb, be careful about who you buy from online outlets as, in our experience, many of the products they sell are brand-name fakes and claim to comply with Australian standards when in reality, they don’t.

A bathroom renovation is expensive and needs to last for at least ten years, so avoid being too trendy or bold because what is exceptionally fashionable now, and you can be sure will unfashionable in 10 years when you want to sell your home.

Avoid a bold colour and design if it is a permanent feature, such as the tiles, vanity, or toilet. In the permanent features, always aim for a neutral understatement that will last the passage of time. Painted walls can be bold and fashionable as long as they can be repainted. Otherwise, bright colours and designs should be left to the removable decorative features you put in after you renovate the bathroom.

Stick to your plans once you begin

You need to know precisely what you want before beginning your bathroom renovation, within reason. Then, once you have planned your bathroom, commit to it because it will cost you a fortune if you change your mind once work begins. For example, changing your mind about a bath or shower size can cost a small fortune in moving walls and pipes.

It’s not that hard to turn your bathroom into an oasis of peace and tranquillity without breaking the bank as long as you plan and are organised. Just remember your bathroom renovation is not a television programme. If you treat a bathroom renovation like you see on The Block, I guarantee you will suffer from bathroom renovation regret.

Whywait Plumbing has been involved in numerous bathroom renovations. We have over 45 years of experience and a team of expert plumbers and tradesmen dedicated to creating beautiful and functional bathrooms. Contact us today to schedule your consultation.

Plumbing protects your health day in day out

Plumbing protects your health day in day out

World Plumbing Day is celebrated worldwide every year on 11 March

World Plumbing Day is an initiative by the World Plumbing Council created in 2009. The first-ever World Plumbing Day was held in 2010 on March 11.

World Plumbing Day is celebrated around the world every year on March 11. The day aims to spread awareness of the importance of plumbing and plumbers in protecting public health and improving access to clean water and sanitation facilities.

The World Plumbing Council’s hoped to create a day in World Plumbing Day where worldwide the community could reflect on the vital role plumbing has played and continues to play in:

  • Protecting public health

  • Share knowledge and collaboration

  • Improve the quality and access to fresh potable water

  • Improve the quality and access to safe sanitation

 

Plumbing saves lives by improving the world we all live in

Even though we all use our plumbing infrastructure daily, no matter where we are, it is invariably taken for granted as it’s just part of everyday life. World Plumbing Day is the day you need to realise that life without plumbing would be unimaginable.

From the moment we rise from bed in the morning, we are use plumbing. Using the toilet, taking a shower, drinking a coffee, drinking a glass of water, washing our clothes and watering our gardens. All of these tasks are only possible thanks to trained and qualified plumbers.

There are still millions of people worldwide who lack access to basic plumbing amenities. Life without basic plumbing leads to lowered living standards and severe health consequences.

Adequate, functional and effective plumbing is also essential to helping the environment. With increased water shortages and droughts worldwide, sustainable and energy-efficient plumbing are paramount to helping the planet.

Facts about world plumbing

whywait plumbing services

Plumbing advancements help the environment

Plumbing improves the world

World Plumbing Day is a call to action for people across the industry to show pride in what they do and the part they play in protecting the community’s health.

The key aim is to promote the link between good plumbing with sanitation and human and environmental health.

Commendation of Exceptional Service from Whywait Plumbing

Commendation of Exceptional Service from Whywait Plumbing

Whywait Plumbing Receives High Praise for Exceptional Service

Below is an email I received from a client yesterday, which got me thinking once again about how critical we are as plumbers. Yes, electricians are sparkies. They’ve got a cute nickname. And carpenters are chippies, which is also cute. But us plumbers, we are they just called, well, plumbers? Could it be something to do with respect for plumbers stemming from our profession’s long history?

Take a look at the history books. You’ll find plumbum – that’s lead to you and me – being fashioned into pipes by the early Romans. Those pipes, courtesy of your everyday plumber, carried the lifeblood of Rome: clean water in, dirty water out. No plumber, no pipes. No pipes, no Rome. And without Rome, you and I’d be chattering in a different tongue and dancing to the beat of a different legal drum.

Our world today? Brought to you by plumbers with clean water in and dirty water out, still.

On the face of it, plumbing doesn’t look like a walk in the park, does it? Plumbers spend their days on their knees, elbow-deep in what is often a mystery. Plumbers are under sinks wrestling with rot and rats or shoulder-deep in drains tackling who knows what. And if they’re not there, they’re in your ceiling space, bent like a pretzel in the swelter, tools in hand, while the homeowners beneath send desperate prayers.

And yet, who do people dial when disaster strikes? Not the sparky. Not the chippy. It’s the plumber who’s the knight in shining fluro shirts. We’re the ones which stem the flood, who avert the ruin, the guardians of your water pipes and drains, the heroes of your home. We’re your round-the-clock rescuers, knights of the drip and Lancelots of the leak.

I’ve discovered that plumbers are more than just repairmen; you are everyday heroes…

Subject: Commendation of Exceptional Service from Whywait Plumbing

Dear Mr Mays,

I trust this message finds you well. I am writing this email to share my utmost satisfaction and appreciation for the excellent plumbing service I recently received from you and your team.

Before my interaction with you, I was, admittedly, one of those who underappreciated a skilled plumber’s invaluable role in maintaining life’s fundamental necessities. The day my home’s plumbing system suffered a significant malfunction with our sewer drain was a harsh wake-up call. This incident brought to light that the harmony of a home could be disrupted by a plumbing failure, affecting everything from morning rituals to essential domestic routines.

Then came Whywait Plumbing, embodying the knight in shining armour – armed not with a sword but an array of exciting plumbing tools, pipes, and an unparalleled understanding of the intricate plumbing networks. You arrived promptly after my distress call, ready to tackle the issues at hand, a testament to your swift response time.

Your team displayed a unique blend of skill, professionalism, and an intuitive understanding of my home’s plumbing infrastructure. The way your team identified and resolved the problem was almost poetic. It was like watching a maestro conducting a symphony, an artist creating a masterpiece, or a coder decoding complex algorithms. There was a beauty to the simplicity with which you made sense of the chaos and brought harmony back into my home.

Not only was the issue resolved efficiently, but you also took the time to explain the situation and preventative measures to avoid future issues. This commitment to customer education is something I greatly appreciate and is not something that every service provider offers. Your respect for my time, understanding of my concern, and dedication to ensuring a solution that was both quick and lasting is something worth acknowledging.

The experience made me reconsider my previous misconceptions about plumbers and their work. I’ve come to recognise your vital role in our society, upkeeping the comfort and functionality of our homes. I’ve discovered that plumbers are more than just repairmen; you are everyday heroes, quietly ensuring our lives go unhampered.

In conclusion, I want to express my deep gratitude to the entire Whywait Plumbing team. I am beyond satisfied with the service I received. The professionalism, knowledge, and human touch your team brought to the task were simply outstanding. You’ve earned a customer for life, and I wouldn’t hesitate to recommend Whywait Plumbing to anyone needing top-tier plumbing services.

Best Regards,

Tiffany Zang

Choose Whywait and Consider It Done

Upon receiving the email, I immediately contacted Tiffany to extend my gratitude. As we conversed, she shared her previous experiences with service providers on the Gold Coast, echoing the issues I’ve observed throughout many years in the industry. However, as I explained to her, it’s not my place to comment on other businesses. Each one operates distinctively, driven by its unique blend of training, equipment, experience, ethics, and cost structures.

Humbled by her praise, I asked Tiffany’s permission to share her words publicly. She gladly consented, her gratitude palpable for everything our dedicated team at Whywait accomplished to rectify her blocked drains.

In closing, I think Tiffany’s words encapsulate our mission perfectly: “I wouldn’t hesitate to recommend Whywait Plumbing to anyone needing top-tier plumbing services.” This is a testament to the dedication, expertise, and commitment to customer satisfaction that we strive to uphold in every task we undertake. As we’ve said for many years, choose Whywait and consider it done.

CALL NOW
CALL NOW