Whywait Plumbing Services Logo

OFFICE HOURS

Mon to Fri 7.30am – 4pm
24-Hour EMERGENCY SERVICE

CALL 7 DAYS FOR SERVICE!

YOUR TRUSTED GOLD COAST PLUMBERS & GAS FITTERS

OFFICE HOURS
Mon – Sun 7.30am – 4pm
24 Hr Emergency Service

Flushable Wipes Win “Shonky Award” from CHOICE

Flushable Wipes Win “Shonky Award” from CHOICE

We were happy and astounded that we received so much positive feedback about our September newsletter and blog on flushable wipes being an environmental disaster.

A few people felt the photos were a bit too graphic. But let me assure you there is no other way of illustrating what a flushable wipe looks like that is blocking up a drain or toilet.

Whywait Plumbing supports the Choice campaign against flushable wipesIt was gratifying to see that a week after I wrote the newsletter about the disasters being caused by flushable wipes that Choice announced their 2015 “Shonky Awards” with Kleenex flushable wipes being one of the 8 “winners”.

Like every other plumber worldwide we at Whywait Plumbing are continuing to see a horrendous increase in blocked drains due to the sky-rocketing popularity of these so-called “flushable” wet wipes.  

Unfortunately, the term “flushable” is a catchy phrase and a favourite sales pitch presenting an image of convenience and hygiene with the wipes being flushed down the toilet.

But the reality remains that the flushable wipes, once they are flushed down a toilet pan, do not dissolve like toilet paper. They stay intact, and these pieces of non-woven fabric when regularly used are blocking toilets, blocking house drains and blocking the City of Gold Coast sewer system.

It is positive that Choice has continued with their action to stop the sale of ipes labelled “flushable” by producing a very informative and graphic video titled “Flushable wipes – Are they flushable?”

But the facts are that flushable is assumed to mean biodegradable by consumers who love their convenience. As a result, when wipes are flushed down the toilet, there is a misleading assumption that the wipe will be the same as toilet paper and dissolve.

In fact, Choice surveyed 1679 Australians in July and asked: “If a pack of disposable wet wipes is labelled as ‘flushable’, would you expect the wipes to not cause any blocking or clogging of the toilet?” 

As we would expect 73% of those surveyed answered yes with 67% saying that they would expect flushable wet wipes to disintegrate “like toilet paper”. 

Choice, as you can see in the video, put the flushable product claims to the test. They used an agitation device designed to provide an environment similar to your sewer drain system.

Choice put 12 brands of wet wipes made up of 11 which were labelled as “flushable” and one that was labelled “do not flush” into the agitator along with standard 4-ply toilet paper. The agitator then ran for six hours. 

The brands Choice tested that were labelled as ‘flushable’:

  • Sorbent Clean and Fresh Wipes
  • Sorbent Flushable Wipes – Kids
  • Kleenex Cottonelle Cleansing Cloths
  • Kleenex Cottonelle Flushable Cleansing Cloths for Kids
  • Confidence Adult Wipes
  • Woolworths Select Flushable Toilet Wipes
  • Coles Bathroom and Toilet Wipes
  • White King Flushable Bathroom Wipes
  • Vagisil Feminine Flushable Wipes
  • Harpic White and Shine Flushable Toilet Wipes
  • Naty by Nature Babycare Flushable Wipes

Whywait Plumbing campaign against flushable wipesAs expected the toilet paper started to break up within 90 seconds, then disintegrated entirely as required. All that was left was milky opaque water.

But all the wipes remained completely intact with no sign of them breaking up or losing any strength.

Choice is now running a campaign asking you to be a flush buster and wipe misleading claims off supermarket shelves. Click on the link below to register your support.

Trust me the only things that are flushable in your toilet are toilet paper, urine and faeces. 

I can only repeat if you wish to continue flushing wet wipes in all their forms down your toilet then I recommend you become a Whywait Plumbing Service Partner.

Gurgling Drains

Gurgling Drains

Gurgling drains are a warning sign

Gurgling drains or gurgling toilets should never be ignored. A gurgling drain or gurgling toilet is giving you a friendly early warning sign that you are possibly about to experience blocked sewer drains.

Generally, the sounds of gurgling drains will be coming from your toilet or the bathroom floor waste drainage trap when you are using other plumbing fixtures. Simplistically, gurgling drains are similar to you experiencing an asthma attack because the drain is struggling to breathe.

Gurgling drains are trying to breath

gurgling drains caused by roots in drain repaired by Whywait Plumbing

Whywait Plumbing CCTV drain camera locating roots in a drain that were causing gurgling drains

When you experience gurgling drains or a gurgling toilet what has occurred in your underground sewer drains is that the drains are full of wastewater that is blocking or partially blocking the drains vent pipe that connects from your drain and extends up above your roof.

Therefore when you use any of your plumbing because the vent is not letting the drain breath, the drain creates a vacuum. The vacuum affects the trapping system in the toilet pan or floor waste trap or occasionally a laundry tub or overflow relief gully in an attempt to get air. Usually, only part of the water in the fixture trap is sucked out leaving the remainder of the water in the trap and it this water movement that causes the gurgling drains as air is sucked into the drain.

The interconnecting plumbing and sewer drainage system in your home is a straightforward system, but it must be able to breathe and get air into the system through your vent pipes. Many people believe that the vent pipe is a stink pipe to remove smelly sewer odours from the sewer drain. This is partially correct but the vent pipes other job is to equalise air pressures within your sewer drains and give you a balanced system that allows wastewater to flow.

Very simply whenever you flush the toilet or have a shower or turn your washing machine on the wastewater immediately runs into your sewer drains. Instantly in the drain, you get water and air displacement with a vacuum being created behind the flowing water that sucks air into the drain to equalise the pressure in your drain and allows the water to flow.

Gurgling drains should never ever be ignored as they seldom go away and should be investigated immediately by calling Whywait Plumbing now on (07) 5580 4311.

 

Plumbing Is Expensive

Plumbing Is Expensive

Not Compliant? It’ll Be Expensive!

Plumbing Costs for Correct and  Compliant Work

Plumbing is expensive if not done correctly and compliantly. Quality plumbing is not a luxury but is a legal requirement under the Plumbing and Drainage Act 2002.

Cheap, illegal plumbing repaired by Whywait Plumbing after sewer odours were escaping inside an office because there was a 35mm gap allowing the odours to escape where a 65mm pipe had been pushed inside a 100mm pipe

Not everyone can afford a Lexus GS450h at $130497 or a BMW 7 Series 760Li 4 door Sedan at $141,200, but everyone can afford and should ensure they use a quality plumbing company. So if price is your only consideration, PLEASE phone another plumber as there are plenty of “cheap”, “competitively priced”, “discount”, “budget priced” plumbers out there who will do your work to a price but for your own sake please make sure they are:

  • licensed plumbers by the Plumbing Industry Council
  • licensed plumbing contractors with Queensland Building and Construction Commission
  • insured for your protection with at least $10 million of Public Liability

However if you have come to the conclusion that your home is your biggest investment and you want to maintain your home to peak value then please phone Whywait Plumbing provided you want the work undertaken legally and compliantly with Australian WaterMark approved materials and highly skilled licensed plumbers who guarantee their work.

Please don’t phone us and ask for free quotes or free advice over the phone as no professional plumber can give you a price over the phone without an on-site diagnosis. Believe me, every plumbing installation is a one-off no matter how similar they appear.

Just remember if you use the cheap meeting the standard market price plumber ask to visually to see their plumbing license and their contractor’s license as they are required to carry them with them by law. In the end, these licenses are put in place by the Queensland Government for your protection, not for the plumber’s protection.

If you want cheap plumbing or free plumbing estimates or discount to meet the market pricing please do both of us a favour and save each others time by calling someone else.

 

By Gary Mays

Preventative Maintenance Is Critical Plumbing Advice For Business Owners

Every business relies on many factors and unexpected disruptions are an everyday occurrence to be managed . From a plumbing perspective the best management technique is preventative maintenance which is critical plumbing advice for business owners. One of the most disruptive plumbing problems faced by business owners is a sudden leak or failure of a plumbing appliance or fixture. (more…)

How To Check For a Hidden Water Pipe Leak

How To Check For a Hidden Water Pipe Leak

How to check if you have a water pipe leak

With a water pipe leak, it’s commonly said that prevention is the key. Positive preventive maintenance saves you thousands of dollars in hassles and water damage.

That’s why you want to follow the simple step by step check for a water pipe leak. This will prevent the hassles before they hit you where it hurts most – in your pocket!

Step by Step Instructions

Below we run through:

  1. Check your taps
  2. Check your toilets
  3. Turn the taps off
  4. Check your water meter
  5. Wait 15 minutes
  6. Compare water meter readings
  7. Turn the taps back on
  8. When to call a plumber
  9. When your good to go

 

At Whywait Plumbing, we have always preached that preventative maintenance policies and procedures will prevent many of the significant cost blowouts in plumbing maintenance.

As always, prevention on checking for a water leak is the best solution. An underground concealed water pipe leak is often impossible to see or hear. More so if your home is on sandy soil or has lots of garden vegetation.

The simplest way to check if you have a concealed water pipe leak is to follow the how-to steps below:

Step 1 – Check your taps

Check all taps both inside the house and outside the house are not dripping.

Step 2 – Check your toilets

Check the toilet cisterns are not overflowing or running into the toilet bowl by tipping a few drops of food dye into the cistern and if there is no colouring of the water in the toilet bowl you know there is no leak.

 

Step 3 – Turn the taps off

Turn off all the taps that you normally leave turned on, such as the washing machine, dishwasher and the toilet cisterns.

 

Step 4 – Check your water meter

At the council water meter check the meter is not turning and write down the figures on the meter dial.

 

Step 5 – Wait 15 minutes

After 15 minutes recheck the water meter and write down the figures on the meter dial again.

 

Step 6 – Compare water meter readings

Compare the figures you have written down, and if the numbers have not changed at all, then you have no water pipe leak. If the numbers have changed very slightly repeat the test but do it for at least 1 hour.

 

Step 7 – Turn the taps back on

If you are satisfied there are no leaks remember to turn back on the taps you turned off at the washing machine, dishwasher and toilet cisterns.

 

Step 8 – When to call a plumber

If the meter dial reading on the water meter has changed after 1 hour then in all likelihood you have an underground concealed water pipe leak, and you need to give Whywait a call to organise leak detection.

Step 9 – When your good to go

If the meter dial reading has not changed, that means your underground water reticulation piping is in good condition.

Prevention is the key

No matter what your results in the above step by step preventative maintenance suggestions, we recommend you repeat it monthly. We also recommend you record your water meter readings every month as any change in water use patterns will quickly indicate a possible leak.

As a rule of thumb, YOU ARE RESPONSIBLE for any water leak after the council water meter that is on your property. Therefore we recommend that you at least check your water meter reading every month and seriously consider the installation of an AquaTrip water pipe leak detection and control system.

 

Drain Odours

Drain Odours

Aidan Clarke of Marine Energy Systems employed Whywait Plumbing to remove drain odours

                       Aidan Clarke

Drain odours have plagued Aidan Clarke the owner of Marine Energy Systems at Murarrie since 2006. Since opening his workshop and showroom, he had been trying to solve the problem of foul odours in their bathroom. The smell was so bad that employees had complained that it was making them nauseous.

ADCO Constructions, the builder of the complex, had organised their plumber to replace the drainage connection for the toilet suite to no avail. Odour blockers had been placed in the bathroom, but they too were of limited value and failed to address the problem with drain odours continually there.

The problem was particularly acute after weekends with the door having to be jammed open on Monday to get fresh air into the bathroom. The problem was particularly embarrassing when clients of the company viewing product in the showroom needed to use the bathroom.

In May 2011 in absolute frustration, Aidan Clarke contacted Gary Mays of Whywait Plumbing to solve the drain odours problem. After a thorough inspection of all existing drain connections to the toilet, shower and basin it was concluded that the only logical place that the drain odours could be emanating from was the floor waste trap in the middle of the floor.

As a result, Gary Mays from Whywait Plumbing Services contacted John Carroll from Eco Guardians to obtain his advice to see if a new product he had discussed with Gary Mays previously would solve the problem. A DrainGuardian™ was supplied to us to fit into the floor waste. The DrainGuardian™ was installed in less than 5 minutes, replacing the existing grate cover.

Once installed water was poured down the floor waste ensuring there was a water seal in the DrainGuardian in addition to the existing water seal in the main 100mm trap that makes up the drainage floor waste system.

Drainguardian eliminating drain odours installed by Whywait Plumbing

 DrainGuardian™ eliminating drain odours from floor wastes

The entire process of installation was completed to ensure the sceptical, long-suffering Aidan Clarke that the DrainGuardian™ would provide greater protection to any form of odour emission from the floor waste and end the problem he had been enduring.

The DrainGuardian™ works by creating two physical barriers to smells and vermin while it also kills airborne bacteria, waterborne bacteria and fungi. In the smelly bathroom at Marine Energy Systems the improvement was immediate and permanent.

The results were almost instantaneous as within one day the DrainGuardian™ had eliminated odour problems in the bathroom. The elimination of the odours in such a short time proved conclusively the problem that Marine Energy Systems had been enduring since 2006 had been the floor waste trap all along. There was nothing structurally defective with the floor waste trap that was causing odour emission’s which makes the source of the odours a common problem we find these days in that it is a venting problem in the entire sewer drain system to the property. What had been happening was a siphoning effect that caused the floor waste trap to be sucked either completely or partially dry that allowed drain odours to be emitted through the floor waste and into the bathroom.

Aidan Clarke now categorically states, “ DrainGuardian™ should be compulsory in every floor waste in every bathroom as a clean bathroom environment cannot be underestimated. I have wasted incredible amounts of money on trying to solve this problem as it was a cause of acute embarrassment to me, our staff and to clients. Our bathroom is now a pleasure to enter with there being no drain odours at all thanks to a straightforward solution in DrainGuardian.”

If you are experiencing drain odours book Whywait Plumbing to investigate today by calling us on (07) 5580 4311

 

 

 

 

CALL NOW
CALL NOW