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Mon to Fri 7.30am – 4pm



Mon – Sun 7.30am – 4pm
24 Hr Emergency Service

At Whywait Plumbing we have lost count of the amount of flooded homes we have attended.

A flooding house caused by faulty plumbing leaves home owners angry, frustrated and often soaking wet. Whywait staff frequently have to deal with distraught homeowners who are heartbroken by the loss of family heirlooms such as photos and documents.

The problem with most plumbing is that it is hidden in the walls or the roof or the floor or is underground. While some plumbing problems are preventable it is impossible to deal with things you cannot see like pipes in walls or in the roof space.

There are steps every homeowner should take inside their home that ultimately can save you a lot of time, money and aggravation. At Whywait Plumbing we recommend you take the following steps to prevent your home being flooded from inside:

  1. Know where to turn off your water – always know where the main water supply valve is to your home and practice turning it off to ensure you know how to do it. At regular intervals check that the valve is working. When going on holiday turn off the water supply to your home to ensure you do not return home to a flooded house.
  2. Check washing machine & dishwasher hoses – the hoses to these essential household appliances are invariably manufactured from plastic or rubber. These machines are constantly left turned on to the water supply meaning the hoses become part of the plumbing system. In case of an emergency it pays to know where the valves are to isolate the machines plus check the valve is working at regular intervals. At regular intervals check the hoses for bubbles or soft spots or if there is moisture on the hose as these are signs of a potential problem looming.
  3. Check hot water tanks – if you hot water tank is inside your home usually in a cupboard or occasionally in the ceiling it pays to check it at regular intervals. A hot water tank will generally last 7 – 15 years depending on location and water quality. Once the tank is over 10 years of age it is living on borrowed time. Always ensure you know where the isolation valve is for the tank and check it at regular intervals to ensure it is working.
  4. Check toilets – your toilet cistern is connected permanently to the cold water supply and will either be connected to the cistern tap under the cistern by copper pipe or a stainless steel flexible connector. Leaks are common at the connections so it is wise to check the cistern tap is working and to check the copper pipe or flexible connector for kinks or signs of moisture as these are signs of a potential problem looming.
  5. Check sinks and basins – your kitchen sink and your vanity basins are frequently connected to the hot and cold water supply with stainless steel flexible connectors. These connectors are one of the most frequent causes of flooded homes. Frequently there are no isolation valves under the sink or basin so you need to check these connectors at regular intervals for kinks or signs of moisture as these are signs of a potential problem looming.

You cannot prevent everything and unfortunately there are no warnings to tell you something is about to burst.

You can take precautions and check the most common problems outlined above. As an added precaution you can install an AquaTrip.

AquaTrip monitors the flow of water into your property, and will shut off the water automatically in the event of a tap left running, a burst pipe, or if a tap, fitting, pipe, toilet, cistern or appliance is leaking. This will save water, reduce wastage and most critically minimise property damage.

The most important thing though is to ensure every person living in your house knows where to isolate the main water supply and how to turn it off. If you are not sure of how to isolate your water supply call Whywait Plumbing now.