🚰Let’s flush the old way of thinking—without the flush.
For reliable ZeroFlush urinals for public toilets maintenance solutions across the Gold Coast, Tweed & Tamborine schedule your assessment today.
🚨Most facilities don’t intentionally choose unhygienic public toilets—they simply delay upgrades. However, the potential risks of not upgrading, including increased maintenance costs and health hazards, make the decision to switch to ZeroFlush a crucial one.
But science now shows:
❌ Traditional flushing urinals generate bacterial aerosols
❌ These aerosols contain pathogens like Clostridioides difficile
❌ Contamination spreads to hands, surfaces, clothing, and the air
A 2025 peer-reviewed study published in the Journal of Hospital Infection found that a single toilet flush released:
❌ Up to 29.5 CFU/m³ of C. difficile into the air
❌ Bacteria that remain viable even after surface cleaning
While the study focused on toilets, flushing urinals use the exact water-propelled spray mechanism, producing similar aerosolisation risks. But the science is clear:
❌ Traditional flushing urinals are no longer safe in high-traffic environments, but ZeroFlush provides a secure and protected alternative.
Delaying modernisation not only increases long-term maintenance and water costs, but it also exposes your staff and visitors to avoidable health risks. ZeroFlush can significantly reduce water usage and maintenance costs, making it a cost-effective and safe solution.
ZeroFlush waterless urinals eliminate the root cause of the problem: the flush. As the only certified ZeroFlush installer in South East Queensland, Whywait Plumbing helps you switch to a proven safer solution.
Scientifically Validated Hygiene Advantages:
🦠 No Flushing = No Bioaerosols — Prevents airborne pathogen spread
💧 Dry Bowl Design — Inhibits bacterial growth and odour formation
🌿 Biodegradable Trap Oil — Seals in waste and blocks sewer gases
✋ Hands-Free Use — Reduces touchpoints, lowers cross-contamination
Feature | Water-Flushing Urinals | ZeroFlush Waterless |
Flush Required | ✅ Yes | ❌ No |
Aerosolised Bacteria | ❌ Yes (29.5 CFU/m³) | ✅ None |
Odour Control | Requires chemicals | Natural barrier oil |
Water Usage per Unit/Year | ~150,000 litres | 0 litres |
Maintenance Frequency | High (valves, leaks) | Low (15,000 uses per insert) |
Green Star / Nabers Friendly | No | Yes |
ZeroFlush doesn’t just protect public health—it conserves one of Australia’s most valuable resources: water.
🚿 Up to 150,000 Litres Saved per Urinal Annually
That’s the equivalent of three large swimming pools per urinal every year.
🔧 Low-Maintenance Design
No valves, no sensors. Trap inserts need replacement only after ~15,000 uses.
🧴 No Harsh Chemicals Needed
Eliminates the need for urinal blocks, bleaches, or mats—reducing costs and environmental impact.
♻️ Supports Green Star Building Ratings
Helps your facility meet environmental performance benchmarks with confidence.
✅In a 2025 study published in the Journal of Hospital Infection, researchers demonstrated that a single toilet flush can release up to 29.5 CFU/m³ of C. difficile into the air. These aerosolised pathogens settle on:
❌ Taps
❌ Door handles
❌ Clothing
❌ And even the air we breathe
ZeroFlush eliminates this risk at the source—with no flushing, aerosols, or cross-contamination.
📖 View the complete study here:
Best, E. L., Sandoe, J. A. T., & Wilcox, M. H. (2024). Potential for aerosolisation of Clostridioides difficile after flushing toilets: the role of toilet lids in reducing environmental contamination risk. Journal of Hospital Infection.
🚨In Queensland, only licensed plumbers are legally authorised to install and maintain all water-flushing and waterless urinals, including ZeroFlush systems. This ensures:
✅ Compliance with plumbing codes and health regulations
✅ Proper connection to sewer infrastructure
✅ Safe installation and long-term performance
✅ Warranties remain valid
⚠ Claims by cleaning contractors, hygiene service providers, or facility management companies that they can install or service urinals are false, misleading, and unlawful. These services must only be performed by licensed plumbers under state plumbing legislation.
Attempting unauthorised maintenance may:
❌ Result in substantial regulatory fines
❌ Lead to voided manufacturer warranties
⚡ Cause civil liability for compensation if health or injury incidents occur due to unlicensed modifications
Whywait Plumbing is fully certified, insured, and experienced in servicing both commercial and public toilet facilities.
Don’t risk legal action or public safety issues – insist on licensed plumbers only.
Whywait Plumbing provides fully certified, scheduled maintenance to keep your ZeroFlush urinals operating at peak performance—clean, odour-free, and compliant.
We use only genuine ZeroFlush components to maintain full WaterMark compliance and protect your facility from odour, malfunction, or legal risk.
We will never use unauthorised parts from unapproved providers such as Desert Eco, Enswico, Fresh & Clean, or Whiffaway. These parts have not been tested for compatibility with ZeroFlush systems and have not been WaterMark-approved.
Our servicing process ensures your urinals continue to:
✅ Operate efficiently
✅ Control odour effectively
✅ Meet hygiene and regulatory standards
Trust Whywait Plumbing—the only authorised and manufacturer-certified ZeroFlush maintenance provider in South East Queensland—to ensure your urinals remain compliant, efficient, and risk-free.
Our plumbing technicians use state-of-the-art tools explicitly designed for ZeroFlush maintenance.
This includes a mini electric water jetrodding unit for removing calcium and magnesium build-ups (e.g., calcium phosphate, struvite, scale) from urinal traps, bends, and junctions—ensuring smooth flow and clean drainage.
With Whywait Plumbing, your ZeroFlush urinals stay fully compliant, high-performing, and hassle-free.
While the cited Journal of Hospital Infection study specifically examined flushing toilets, the underlying mechanism—water-based flushing that creates aerosolised bacteria—is equally present in urinals. Both systems use pressurised water to evacuate waste, generating airborne bioaerosols that can carry pathogens like Clostridioides difficile.
The health risks and contamination pathways identified in the study are scientifically transferable to flushing urinals, which expose users to the same airborne and surface hygiene threats.
We reference this research to underscore the validated public health advantages of waterless technologies like ZeroFlush, which eliminate the flush and the aerosol risk in public toilets.
Some suppliers promote aftermarket cartridges, such as the Desert No Flush Cartridge (sold via desert.com.au), as universal replacements for waterless urinals. However, these cartridges:
❌ Are not WaterMark certified for use in Australia
❌ Cannot legally be used in urinals from the following manufacturers:
Uridan
Britex
L W Gemmell
Urimat
ZeroFlush
Caroma H2O
Sonora
Falcon
The Urinal Shop
Zurn
Each waterless urinal brand is uniquely engineered and uses specific components approved under their WaterMark certification, with servicing intervals that vary by model.
Under Queensland plumbing laws and WaterMark certification requirements, installing substitute or non-approved parts in any waterless urinal is illegal.
These unauthorised components are not tested or certified for the specific system and may compromise hygiene, performance, and safety, breaching compliance and voiding warranties.
The WaterMark certificate Desert WaterMark #23054 they display on their website expired on 2 November 2019 and has not been renewed for the product D7SC. Continuing to claim WaterMark approval is misleading and in direct contravention of Australian plumbing laws in every state.
Installing these non-certified products may:
❌ Void manufacturer warranties
❌ Breach Australian plumbing regulations
⚡ Expose facilities to substantial fines from authorities
Worse still, if any person using a urinal fitted with a Desert No Flush Cartridge suffers a medical episode due to inhaling sewer odour emissions, the facility or installer may be legally liable for significant compensation payouts.
Do not take that risk. Only use WaterMark-certified products installed by licensed professionals like Whywait Plumbing.
Whywait Plumbing is the only company in South East Queensland that is officially authorised and manufacturer-certified to install and maintain ZeroFlush waterless urinals.
This exclusive certification ensures your system is installed to exacting standards, guaranteeing:
✅ Full compliance with plumbing regulations
✅ Optimal hygiene performance
✅ Complete warranty protection
With unmatched expertise, Whywait Plumbing delivers ethical, risk-free solutions you can trust.
ZeroFlush is engineered for high-demand environments where hygiene and efficiency are non-negotiable. Whywait Plumbing installs and services them in:
🏨 Hospitals & Clinics
🛫 Airports & Transport Terminals
🏫 Schools & Universities
🏬 Shopping Centres
🏟 Cultural Venues & Stadiums
🏢 Offices & Government Buildings
🏘 Aged Care & Retirement Facilities
A: Correct, but flushing urinals use the exact pressurised water mechanism. The risk of aerosolised bacteria applies equally, making waterless alternatives scientifically valid for both.
A: Yes. If an unlicensed person services your urinals and something goes wrong, your insurance coverage may be void. Most policies require that all plumbing work complies with state laws and licensing regulations.
A: Each ZeroFlush urinal saves up to 150,000 litres of potable water annually—equivalent to three large home swimming pools.
A: Not at all. With a dry bowl and no flush valves, ZeroFlush urinals require minimal maintenance and straightforward cleaning.
A: Trap inserts only need replacing every ~15,000 uses, making it one of the lowest-maintenance systems available.
A: No. The biodegradable odour barrier oil seals in waste and blocks odours without deodorant blocks or chemical additives.
A: No. In Queensland, only licensed plumbers are legally permitted to install or maintain urinals. Claims by cleaning companies or facility managers that they can do so are false and unlawful, and could result in fines or civil liability.
A: Desert No Flush cartridges are not WaterMark certified and are illegal to use in most waterless urinals. The WaterMark certificate they cite expired on 2 November 2019. These non-compliant parts could void warranties, breach plumbing codes, trigger odour issues, and expose facilities to health claims.
A: We’re the only certified and manufacturer-authorised installer of ZeroFlush in South East Queensland. We ensure full compliance, protect your investment, and help you meet hygiene and sustainability standards.
Servicing Gold Coast, Tweed & Tamborine.
We answer your call 24/7. You won’t get a call centre or an answering service when you call us. Speak to a plumber 24/7.
Donna Cushen2024-06-06Trustindex verifies that the original source of the review is Google. We couldn’t have been happier, prompt service and great advice . I can highly recommend them ! David Linnegar2024-04-23Trustindex verifies that the original source of the review is Google. From the initial contact to the plumbers getting out on site the whole process to fix a leak on the propoerty side of the water meter was A plus. Gary was brilliant in answering the multitude of questions via email I sent before we got the visit locked in. Lachy and Ben arrived on site exactly when we were told they would and identified the location of the leak and had it fixed super fast. They even answered questions for me about other works I wanted done to the house so will be reaching out again in the very near future to get the guttering on the whole house replaced. Highly recommend the team! Ben Jones2024-03-12Trustindex verifies that the original source of the review is Google. It is a nice change to deal with a trade group that charges fairly, turns up when they’re supposed to and provides good advice and high quality workmanship. We had a new filter tap, replacement Insinkerator and replacement gas cooktop supplied and installed and we're very happy with the products and the installation. I would have no hesitation in recommending Whywait for your plumbing/gas fitting requirements. Scott GC2024-01-10Trustindex verifies that the original source of the review is Google. I cannot fault the service provided by Gary from Whywait Plumbing Services. He responded early on a Sunday morning to an urgent request to fix a broken tap (which turned out to be quite a complicated repair job) and worked on it until it was completely fixed. I'm extremely grateful for Gary's professionalism and expertise and wouldn't consider calling anyone else. Thank you, Gary!! Robert Hurlock2023-12-07Trustindex verifies that the original source of the review is Google. Good friendly service, did a great job thanks Keli Magerman2022-12-07Trustindex verifies that the original source of the review is Google. Gary from Why Wait Plumbing completed my Water Efficiency Certificate. From the booking to the completion of the service I was very happy with everything that was provided. I was kept up to date via email and phone. And have them booked out again at our new home to install fridge plumbing. I would not hesitate in referring Why Wait Plumbing. Gary was so friendly and efficient! Thanks Again! And see you next week! ✌🏽
Queensland QBCC Plumbing Licence 78167
New South Wales DFT Plumbing Licence 226900C