Inspection Openings (IO) and Inspection Openings to Surface (IOS) are vital components of your sewerage system. These access points allow easy entry to underground sewer pipes, enabling fast and efficient identification and resolution of blockages, ensuring your system runs smoothly.
If you can’t find your sewer inspection opening to the surface (IOS) on your property or if it’s damaged, book a site inspection today.
Under the Plumbing & Drainage Act 2018, every property connected to a sewer must comply with clause 4.4 of AS/NZS 3500.2:2021. This clause mandates that each property have either:
These must be located where the property connects to the sewer system.
This regulation ensures properties have a defined access point for inspecting and maintaining the connection to the sewer, making it easier to identify and resolve issues such as blockages or leaks. Complying with this requirement ensures a functional and legally compliant sewerage system and provides a practical solution for maintaining it.
The sewer inspection opening to surface (IOS) is vital to your home’s plumbing and sewer house drain system. It connects to a 100mm pipe shaft, which is a standard size for sewer pipes, that links your underground sewer pipe to the surface, providing a visual check to determine if sewage is present at that specific point.
Typically, the IOS is positioned at the front or back of your property, approximately two metres from your property boundary. This opening marks the connection between your home’s drainage system and the City of Gold Coast sewer network.
♦ City of Gold Coast: Maintaining sewer lines up to the connection point at the inspection opening (IO).
♦ Property Owner: Responsible for maintaining the pipes, fixtures, and the IOS from the connection point towards your property.
Keeping the IOS clear and accessible is crucial, as it ensures quick access for inspections and maintenance if sewer issues arise. Neglecting the maintenance of the IOS can lead to blockages, leaks, and other serious plumbing problems, which can be costly and disruptive.
Knowing the location of your IOS is not just a matter of information; it’s a source of empowerment. It equips you with the knowledge to effectively manage your home’s sewerage system and understand your responsibilities as a property owner. This knowledge gives you the confidence and control to ensure your sewer system is well-maintained and functioning properly.
A sewer inspection opening (IOS) is a flat, round PVC cover, typically around 200mm in diameter, providing access to your sewer house drain. Most properties have multiple IOS covers, but the primary inspection opening is located at the boundary where your property connects to the sewer system.
Having accessible sewer inspection openings is a game-changer, especially in the event of blocked drains. It’s like having a secret weapon that can be easily accessed when needed.
Homes built before 1985 often lack a boundary inspection opening. Installing a compliant IOS can simplify future maintenance and save you money in the long run.
It’s important to note that the City of Gold Coast does not handle:
The property owner is responsible for maintaining, locating, or upgrading your sewer inspection opening.
If you can’t locate a sewer inspection opening to the surface (IOS) on your property or discover that it’s damaged, here’s how to address the issue:
1: Call Whywait Plumbing
📞 Contact us at (07) 5580 4311 for a professional site inspection. We can locate or repair your IOS and ensure it complies with plumbing regulations.
2: Request Sewerage Infrastructure Plans
When the IOS cannot be found, we request sewerage infrastructure plans from the relevant authority. These plans, which provide detailed information about your property’s sewer connection point, are crucial for our next steps.
3: Install a New Sewer Inspection Opening
We’ll use the sewerage plans to pinpoint the connection point and discuss options for installing a new sewer inspection opening to the surface (IOS). This will ensure your property complies with the Plumbing and Drainage Act 2018 and provides easy maintenance and blockage resolution access, making the process straightforward and hassle-free.
A properly installed IOS saves time, reduces future maintenance costs, and ensures your sewerage system is compliant and accessible, providing you with peace of mind about the condition of your property.
As a property owner, it’s your responsibility to ensure that your inspection shaft and sewer inspection opening to the surface (IOS) are always clear and accessible. This ensures that in the event of a blockage, Whywait Plumbing’s technicians can quickly and efficiently access the IOS, providing you with a swift resolution to any sewer issues.
When a sewer blockage occurs, you can trust the expertise of Whywait Plumbing’s technicians. They will locate and access the IOS as the first step in diagnosing and resolving the issue. The IOS provides vital access to your home’s sewer system, helping determine whether the problem lies within your property’s sewer lines or the City of Gold Coast’s sewer infrastructure.
Opening the IOS cover is not recommended for health and safety reasons unless you are a licensed professional. The IOS connects directly to the live sewer system, which poses risks if mishandled.
The IOS should only be opened when addressing blocked household sewer drains. This allows a licensed plumber to properly diagnose and repair the problem.
In Queensland, the Plumbing and Drainage Act 2018 enforces compliance with AS/NZS 3500.2:2021, which outlines requirements for inspection openings:
The IOS is not just a requirement; it’s there for your protection and peace of mind. It ensures compliance with plumbing standards and enables quick resolution of drainage issues, giving you one less thing to worry about as a property owner.
Sewer blockages are a common issue on the Gold Coast, but the question of who is responsible and who pays for repairs often causes confusion for both property owners and plumbers. While sewer blockages technically refer to obstructions in the sewer drainage system, the responsibility depends on whether the issue lies within the property’s sewer infrastructure or the City of Gold Coast’s sewer mains.
Fortunately, the responsibilities are straightforward when broken down:
Property Owners’ Responsibilities:
City of Gold Coast’s Responsibilities:
Confusing situations often arise due to varying interpretations and rule changes by council officers. However, the division of responsibilities is ultimately clear: property owners handle what’s on their property, while the City manages the public sewer system.
For an unambiguous breakdown, refer to the diagram below, which visually defines who is responsible for which sections of the sewer infrastructure.
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Donna Cushen2024-06-06Trustindex verifies that the original source of the review is Google. We couldn’t have been happier, prompt service and great advice . I can highly recommend them ! David Linnegar2024-04-23Trustindex verifies that the original source of the review is Google. From the initial contact to the plumbers getting out on site the whole process to fix a leak on the propoerty side of the water meter was A plus. Gary was brilliant in answering the multitude of questions via email I sent before we got the visit locked in. Lachy and Ben arrived on site exactly when we were told they would and identified the location of the leak and had it fixed super fast. They even answered questions for me about other works I wanted done to the house so will be reaching out again in the very near future to get the guttering on the whole house replaced. Highly recommend the team! Ben Jones2024-03-12Trustindex verifies that the original source of the review is Google. It is a nice change to deal with a trade group that charges fairly, turns up when they’re supposed to and provides good advice and high quality workmanship. We had a new filter tap, replacement Insinkerator and replacement gas cooktop supplied and installed and we're very happy with the products and the installation. I would have no hesitation in recommending Whywait for your plumbing/gas fitting requirements. Scott GC2024-01-10Trustindex verifies that the original source of the review is Google. I cannot fault the service provided by Gary from Whywait Plumbing Services. He responded early on a Sunday morning to an urgent request to fix a broken tap (which turned out to be quite a complicated repair job) and worked on it until it was completely fixed. I'm extremely grateful for Gary's professionalism and expertise and wouldn't consider calling anyone else. Thank you, Gary!! Robert Hurlock2023-12-07Trustindex verifies that the original source of the review is Google. Good friendly service, did a great job thanks Keli Magerman2022-12-07Trustindex verifies that the original source of the review is Google. Gary from Why Wait Plumbing completed my Water Efficiency Certificate. From the booking to the completion of the service I was very happy with everything that was provided. I was kept up to date via email and phone. And have them booked out again at our new home to install fridge plumbing. I would not hesitate in referring Why Wait Plumbing. Gary was so friendly and efficient! Thanks Again! And see you next week! ✌🏽
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