Understanding how to read water meter Gold Coast properties use is a vital skill.
If you’re in the City of Gold Coast council area, this simple guide helps you track water usage and detect leaks before they become expensive problems.
Your water meter measures all the water used on your property. Most homes have their own individual meter. However, in duplexes, townhouses, or strata-titled properties, one shared meter may service multiple dwellings.
π§ Reading your water meter may have revealed a problem. Donβt let it turn into expensive damage.
If your water meter shows usage while no water is running, call us.
In the City of Gold Coast, your water meter is typically found:
β In the council grass verge at the front boundary of your property.
β Approximately 500mm from either the left or right side boundary.
β Housed in a concrete or plastic pit with a metal or removable lid marked ‘Water Meter’.
π Safety Tip: Always wear gloves when opening the lid. You might find red back spiders, cane toads or occasionally, snakes.
Need to check your water usage against your Gold Coast water rates? Here’s how to read your meter once you’ve located it:
β Lift the lid carefully with a screwdriver or similar tool.
β Clear away any debris to uncover the meter face.
β Read the black numbers from left to right, and they show usage in kilolitres (also called cubic metres).
β Ignore the red numbers β they show litres and aren’t used for billing purposes.
π Pro Tip:
Track your readings regularly. If your usage suddenly spikes, you may have a hidden leak. Remember, you’re charged $4.824 per kilolitre, so the black numbers count towards your water bill.
Wondering if you have a hidden water leak? Even a small leak can lead to high bills, mould growth, or water damage. Follow these steps to detect leaks early:
β Turn off all taps inside and outside your home.
β Ensure water-using appliances like your dishwasher and washing machine are off.
β Check your water meter β watch the red numbers or clock dials closely.
π΄ If the meter is moving, even slightly, while no water is in use, this likely means a concealed leak.
β Turn off your toilet cisterns at the isolation tap and recheck the meter.
β Shut off the cold water supply to your hot water system. If the meter stops, the leak is in your hot water, which is also driving up your electricity or gas bills.
π§ Still seeing movement at the meter and unsure where the leak is coming from?
Don’t leave it to guesswork or put it off until later, as concealed leaks only worsen. Call Whywait Plumbing on (07) 5580 4311 for professional leak detection. We’ll find the source fast and stop the damage before it costs you more – we’re Gold Coast locals and ready 24/7.
Learn how to read your water meter accurately with this official video from the City of Gold Coast. It’s a quick and simple guide that helps you monitor your water usage, detect leaks early, and avoid unexpected high water bills.
Remember, regularly reading your water meter is a simple but powerful preventative step. It can potentially save you thousands of dollars in City of Gold Coast water charges. Concealed leaks often go unnoticed because your pipes are hidden underground, inside walls, or beneath floors β but your meter wonβt miss them.
It’s important to know what your responsibilities are as a property owner:
β You are responsible for maintaining pipes and fittings after the water meter enters your home’s property.
β The City of Gold Coast maintains the water meter, including the green valve box and the supply up to your property boundary.
β Stay Informed: Regular checks can prevent unexpected issues and ensure you’re not paying for water you didn’t use. Early leak detection can lead to significant cost savings, making you a financially savvy homeowner.
Remember, staying water-wise and leak-free is about saving money and protecting your property and the environment. Whywait Plumbing is here to help you achieve this.
Any water leaks after the meter are your responsibility.
As the registered property owner, you’re responsible for all pipes and fittings connected to the City of Gold Coast water meter within your property boundary.
The diagram below shows exactly where your responsibility begins and where the City of Gold Coast’s responsibility ends.
π§ Important: You must pay for all water that passes through the meter, even if itβs lost due to:
β
Leaking taps or toilets
β Underground pipe leaks
β Concealed plumbing faults
π Can’t find your water meter?
Or struggling to turn off the stop-valve? That’s the City of Gold Coast’s responsibility. Call them directly on 1300 456 326 for assistance.
Even slow, hidden leaks can drive your water bill sky-high.
If it’s after the meter, it’s your responsibility β and it won’t fix itself.
π Detect it early. Stop the damage. Save money.
Lift the lid, brush away any dirt, and read the black numbers from left to right β these show your kilolitre usage. Ignore the red digits; they represent litres and are not billed.
In most Gold Coast properties, the water meter is in the grass verge at the front boundary, about 500mm from one side boundary.
That could indicate a concealed water leak. Turn off all taps and appliances and check again. If it’s still moving, contact Whywait Plumbing for leak detection.
Regularly checking your water meter can help detect leaks early, prevent high water bills, and give you more control over your usage.
In the Gold Coast Council area, the council maintains the meter and the supply up to your property boundary. You’re responsible for everything from the meter in your home.
Absolutely. Our licensed Gold Coast plumbers are available 24/7 for leak detection and repairs. Call us on (07) 5580 4311 or book online.
Servicing Gold Coast, Tweed & Tamborine.
We answer your call 24/7. You wonβt get a call centre or an answering service when you call us. Speak to a plumber 24/7.
Donna Cushen2024-06-06Trustindex verifies that the original source of the review is Google. We couldnβt have been happier, prompt service and great advice . I can highly recommend them ! David Linnegar2024-04-23Trustindex verifies that the original source of the review is Google. From the initial contact to the plumbers getting out on site the whole process to fix a leak on the propoerty side of the water meter was A plus. Gary was brilliant in answering the multitude of questions via email I sent before we got the visit locked in. Lachy and Ben arrived on site exactly when we were told they would and identified the location of the leak and had it fixed super fast. They even answered questions for me about other works I wanted done to the house so will be reaching out again in the very near future to get the guttering on the whole house replaced. Highly recommend the team! Ben Jones2024-03-12Trustindex verifies that the original source of the review is Google. It is a nice change to deal with a trade group that charges fairly, turns up when theyβre supposed to and provides good advice and high quality workmanship. We had a new filter tap, replacement Insinkerator and replacement gas cooktop supplied and installed and we're very happy with the products and the installation. I would have no hesitation in recommending Whywait for your plumbing/gas fitting requirements. Scott GC2024-01-10Trustindex verifies that the original source of the review is Google. I cannot fault the service provided by Gary from Whywait Plumbing Services. He responded early on a Sunday morning to an urgent request to fix a broken tap (which turned out to be quite a complicated repair job) and worked on it until it was completely fixed. I'm extremely grateful for Gary's professionalism and expertise and wouldn't consider calling anyone else. Thank you, Gary!! Robert Hurlock2023-12-07Trustindex verifies that the original source of the review is Google. Good friendly service, did a great job thanks Keli Magerman2022-12-07Trustindex verifies that the original source of the review is Google. Gary from Why Wait Plumbing completed my Water Efficiency Certificate. From the booking to the completion of the service I was very happy with everything that was provided. I was kept up to date via email and phone. And have them booked out again at our new home to install fridge plumbing. I would not hesitate in referring Why Wait Plumbing. Gary was so friendly and efficient! Thanks Again! And see you next week! βπ½
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