Experience Professional Urinal Maintenance Solutions for Clean, Odour-Free Public Toilets
At Whywait Plumbing, we know urinals inside and out. With 48 years of specialised experience, we are the Gold Coast’s trusted experts in urinal servicing. We are equipped to maintain every brand, model, and system of waterless and water-flushing urinals.
✔ Specialist Expertise – We don’t just clean your urinals—we service, maintain, and restore them for long-term performance, hygiene, and odour control.
✔ Every System Covered – We service all urinal types and flushing mechanisms, from classic stainless steel flushing troughs to advanced waterless technologies.
✔ Custom Maintenance Plans – We tailor servicing schedules to suit your facility’s needs, ensuring compliance, efficiency, and cost-effectiveness.
Contact Whywait Plumbing for All Your Urinal Maintenance Needs
🚰Don’t wait until problems escalate—keep your public toilets efficient and hygienic with expert urinal maintenance solutions from Whywait Plumbing. For reliable urinal maintenance solutions across the Gold Coast, Tweed & Tamborine schedule your assessment today.
Urinal Maintenance Solutions for Male Public Toilets – Call Now for Expert Service
🚨 If your urinals stink, they’re not being serviced correctly.
Male public toilets with that distinctive urine odour typically have this unpleasant “scent” for four main reasons:
✔ Poor air extraction and ventilation
✔ Substandard cleaning practices
✔ Floor waste traps that are poorly maintained
✔ Urinals that are not regularly serviced and maintained
At Whywait Plumbing Service, we specialise in keeping your bathroom facilities healthy and hygienic. Our product range and specialised services ensure your bathrooms are correctly maintained, offering your employees and customers a hygienic, odour-free experience.
Don't Get Caught with Your Pants Down: Learn Who Can Legally Maintain Your Urinals and Keep Your Bathroom Odour-Free
Despite the false claims of many cleaning and hygiene companies, it is illegal for them to undertake any maintenance or servicing work on urinals aside from cleaning.
Whywait Plumbing Services recommends that cleaning companies protect themselves from potential infections, fines, and legal issues by refusing to break the law and insisting they can only legally clean urinals. Only licensed plumbers should handle the maintenance and servicing of urinals.
Legal Requirements for Urinal Maintenance
Building owners, cleaning company owners, building operations managers, and supervisors who direct cleaners to service or maintain urinals instead of a licensed plumber are leaving themselves open to significant fines and civil damages claims.
Unlike cleaners, plumbers are trained to undertake tasks such as clearing drains or working on toilets and urinals. These tasks require specialised training, diagnostic skills, and an awareness of plumbing laws and workplace, health and safety issues.
Warning: Insurance Policies Require Compliance with the Law
Using cleaners or hygiene companies to service urinals instead of licensed plumbers can invalidate your insurance coverage. Many insurance policies specifically require in the small print that building maintenance and servicing be carried out by appropriately licensed contractors to ensure compliance with legal and safety regulations. If an issue arises and it is discovered that unlicensed individuals performed the maintenance, your insurance may refuse to cover the damages.
✔ Legally, Only a QBCC-Licensed Plumber Can Maintain Your Urinals
In Queensland, urinal maintenance isn’t just about hygiene—it’s a legal obligation. Only licensed plumbers certified by the Queensland Building and Construction Commission (QBCC) can legally service and maintain urinals in line with WaterMark certification standards.
Urinal servicing must comply with multiple legislative requirements, including:
✔ Building and Construction Legislation (Non-conforming Building Products – Chain of Responsibility and Other Matters) Amendment Act 2017
✔ Plumbing and Drainage Act 2018
✔ Plumbing and Drainage Regulation 2019
⚠️ Failing to comply not only risks fines and legal action—it can also void your insurance coverage.
This makes professional, licensed servicing critical for ensuring compliance, public safety, and ongoing protection under your building’s insurance.
Professional Urinal Maintenance by Whywait Plumbing – Guaranteed Satisfaction from Start to Finish
Why Choose Whywait Plumbing for Urinal Maintenance?
✅ Expert Plumbing Services – With over 48 years of experience, Whywait Plumbing is your trusted partner for urinal repairs, installations, and maintenance across the Gold Coast.
✅ Fully Licensed & Compliant – We ensure all urinal maintenance is carried out in strict accordance with Queensland’s plumbing laws and the Plumbing Code of Australia. Our licensed plumbers are certified to perform the necessary tasks with full WaterMark compliant parts.
✅ Same-Day Service – At Whywait Plumbing, we understand the urgency of urinal maintenance. That’s why we offer reliable, same-day service to address your urgent needs, ensuring your urinals are always running smoothly.
✅ Upfront Pricing – Enjoy clear, transparent pricing with no hidden surprises. We provide detailed quotes so you know exactly what to expect before we begin any work.
Flush Away Your Urinal Troubles: Expert Maintenance and Servicing Solutions for Water-Flushing Urinals
🚨 Think your water-flushing urinals are flushed clean with water? Think again!
A common misconception is that water-flushing urinals are self-cleaning and require no maintenance, but this couldn’t be further from the truth. They need regular scheduled servicing to maintain optimal flushing and drainage.
Water-flushing urinals have been installed for over 100 years, and they come in various forms—from individual urinals to large stainless steel troughs. Despite the variety of designs, the technology used to flush these systems remains diverse:
✔ Storage cistern with a manually operated button or handle
✔ Manually operated exposed flush valve above the urinal
✔ Timing switch where multiple urinals are connected to a single cistern with a constant drip-feed of water, slowly filling the cistern until the tipping point is reached and the valve opens to flush all the urinals
✔ Door-regulated flush where a switch is located in the door frame to flush the urinals every time the door opens
✔ Electronic movement detector that flushes the urinal after motion is detected in the bathroom
With the wide variety of flushing technologies, each water-flushing urinal installation must be maintained according to its unique system.
Why Choose Whywait Plumbing for Water-Flushing Urinal Maintenance?
At Whywait Plumbing Services, we have extensive experience maintaining water-flushing urinals and regularly work with renowned brands such as Caroma, Britex, Stoddart, Zip, Zurn, Sloan, and many others.
✔ Expertise in All Urinal Technologies – From manual to electronic flush systems, we understand and maintain all variations of water-flushing urinals.
✔ Comprehensive Onsite Assessment—Our team will conduct a complete on-site assessment of your facilities to tailor a maintenance proposal based on your urinal type and flushing technology.
✔ Dedicated Servicing Equipment – We use job-specific equipment, including a purpose-built electric mini water jetrodding unit, to remove calcium/magnesium build-ups such as calcium phosphate, struvite, and scale that accumulate in the traps, bends, and junction walls of urinal piping.
Why Regular Maintenance for Water-Flushing Urinals is Crucial
Water-flushing urinals have become low-flush systems to save water, which means more build-up in the urinal traps and piping. Cleaning these systems is critical, and we recommend servicing them at least annually to ensure:
- 🚿 Optimal Flushing Power – Prevent clogs and maintain efficient flushing.
- 💧 Clean Drainage – Ensure the water flows freely without build-ups or backups.
🔧 Longer System Lifespan – Regular maintenance helps extend the life of your urinals, saving you from costly repairs and replacements.
No Water, No Problem: Keep Your Waterless Urinals in Top Shape with Our Maintenance and Servicing Solutions
Waterless urinal servicing is integral to any maintenance regime for all waterless urinal manufacturers. Waterless urinals are engineered to function without wasting water and use one of three systems to operate:
✔ Oil-based odour barrier systems
✔ Mechanical traps and one-way valves
✔ Biological systems
Each type of waterless urinal uses different parts and requires servicing at differing timeframes. Additionally, under Queensland law and WaterMark approval, using substitute parts in waterless urinals is illegal. Using non-approved parts is against the law because they are not genuine WaterMark-tested components for each urinal model.
💧 Whywait Plumbing: Specialists in Waterless Urinal Servicing
At Whywait Plumbing, we are waterless urinal servicing specialists for top brands like ZeroFlush, Uridan, Falcon, Caroma, Urimat, Britex, Arid, and Waterless. We use only genuine parts from each manufacturer, ensuring compliance with the WaterMark approval system.
At Whywait Plumbing, we are committed to using only genuine parts from each manufacturer for waterless urinal servicing. This ensures compliance with the WaterMark approval system and guarantees the quality and performance of your waterless urinals.
We will never use illegal parts from Desert Eco, Enswico, Fresh & Clean, or Whiffaway, as these are not authorised or tested for WaterMark approval. Using genuine parts ensures that your waterless urinals operate at their best, providing a reliable and efficient solution for your facilities.
State-of-the-art equipment for Waterless Urinal Servicing
Our waterless urinal servicing equipment is job-specific and designed for effective and efficient service.
It includes a purpose-built electric mini water jetrodding unit, which removes calcium/magnesium build-ups such as calcium phosphate, struvite, and scale that build up in urinal traps, bends, and junction walls in the drain piping.
Professional Urinal Maintenance Solutions for Clean, Odour-Free Public Toilets
✔ Specialist Expertise – We don’t just clean your urinals—we service, maintain, and restore them for long-term performance, hygiene, and odour control.
✔ Every System Covered – We service all urinal types and flushing mechanisms, from classic stainless steel flushing troughs to advanced waterless technologies.
✔ Custom Maintenance Plans – We tailor servicing schedules to suit your facility’s needs, ensuring compliance, efficiency, and cost-effectiveness.
Frequently Asked Questions (FAQs) About Urinal Maintenance Solutions
Only licensed plumbers certified by the Queensland Building and Construction Commission (QBCC) can legally service or maintain urinals. Cleaning staff and hygiene companies are not authorised to perform any maintenance work beyond basic surface cleaning.
Yes. If an unlicensed person services your urinals and something goes wrong, your insurance coverage may be void. Most policies require that all plumbing work complies with state laws and licensing regulations.
It depends on the type of urinal, usage volume, and flushing system. However, 6 monthly servicing is the minimum recommendation for most systems, with high-use public toilets often requiring more frequent maintenance.
Waterless urinals use odour barrier systems or mechanical traps and do not rely on water for flushing. Water-flushing urinals rinse the bowl using various flushing technologies, such as cisterns or sensors. Each system requires different maintenance procedures.
Yes! At Whywait Plumbing, we service all major urinal brands, including Caroma, Britex, Uridan, ZeroFlush, Sloan, Urimat, Arid, Falcon, and many others—both waterless and flushing types.
Common signs include:
- Persistent urine odour
- Slow drainage or frequent blockages
- Leaking or constant flushing
- Build-up of scale or mineral deposits
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Servicing Gold Coast, Tweed & Tamborine.
We answer your call 24/7. You won’t get a call centre or an answering service when you call us. Speak to a plumber 24/7.
Queensland QBCC Plumbing Licence 78167
New South Wales DFT Plumbing Licence 226900C
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