Bioretention basins in streetscapes and car parks are integral to Gold Coast planning requirements.
They protect our waterways. That’s the point.
But when they’re not maintained, they can fail fast. Then it floods. Then it stinks. Then the complaints start.
Seeing ponding water, blocked pits, or debris build-up?
Send your details and we’ll organise a site visit before it escalates.
Call (07) 5580 4311 or, use the enquiry form below. We’ll contact you shortly to book your inspection.
If you spot these signs, your system may already be underperforming.
Minor issues can quickly become big ones. And expensively.
❌ Water ponding for hours after rain
❌ Overflow pits, surcharging or blocked
❌ Litter baskets are overflowing or missing.
❌ Trash racks are clogged with debris.
❌ Sediment forebays are full or compacted.
❌ Strong odours or stagnant water
❌ Erosion, scouring, or rill formation
❌ Weeds are taking over the media surface.
❌ Plants are dying off in patches.
❌ Mud trails entering pits and pipes.
❌ Oil sheen near outlets or separators
❌ “It used to drain… now it doesn’t”
If any of that feels familiar, call us. It’s usually cheaper to act early.
We maintain, repair, and manage environmental and stormwater assets across the Gold Coast. This includes:
✅ Bioretention basins
✅ Detention basins
✅ Retention basins
✅ Biofiltration systems
✅ Stormwater management systems
✅ Inspection and monitoring
✅ Cleaning and asset maintenance
✅ Repairs and routine quality control checks
✅ 24/7 emergency response services
✅ Maintenance Management Plans with written reporting
Flooding or urgent blockage? Then you need to contact us now.
Our Maintenance Management Plans provide a proactive, onsite approach.
They help manage and reduce environmental compliance risks.
Our team visits your site on a regular, scheduled basis. We monitor the effectiveness of each environmental asset. Then we provide a written report.
The inspection and monitoring results confirm whether each asset meets:
✅ Its design intent
✅ Its objectives
✅ and it’s a required function on your site
✅ Inspection and monitoring
✅ Cleaning and asset maintenance
✅ 100% compliance guarantee (for scheduled inspections and reporting against your approved plan)
Speak to our team about your preferred inspection frequency.
We’ll help you match it to site risk and DA conditions.
Call (07) 5580 4311 to set up a Maintenance Management Plan site inspection and audit.
Send us your DA conditions. We’ll map an inspection schedule for them.
We’ll align checks and reporting to the approved council engineering design. That helps protect our waterways. And keeps your compliance file clean.
Gold Coast guidance describes bioretention basins used in streetscapes and car parks, and ties performance to hydraulic integrity and stormwater treatment outcomes.
When the media clogs or the pits block, the asset ceases to meet its intent.
So yes, it can look like “just landscaping”. But it behaves like infrastructure. It fails like infrastructure, too.
Compliance risk is rarely dramatic at first.
It’s quiet. A blocked trash rack here. A full forebay there. Then one storm hits and… chaos.
Our written reports provide evidence that you acted early.
They also give you a clear decision trail if anyone asks, “Why wasn’t this fixed?”
✅ A written condition report for each asset inspected
✅ Notes on performance versus design intent and treatment objectives
✅ Photos were needed (so the condition is obvious)
✅ Clear outcomes: pass / attention needed / urgent
✅ Recommended actions, prioritised for budgets and scheduling
✅ A record you can file for governance, contractors, and council queries.
It’s not paperwork for the sake of it. It’s protection. For you, your site, and your reputation.
Examples of environmental management assets we can oversee include:
✅ Grease Traps
✅ Litter Baskets
✅ Trash Racks
✅ Tree Grates
✅ Spill Control
✅ Sediment Basins
✅ Diversion Valves
✅ Oil & Water Separator
One clogged asset can bring down an entire system during a single storm. That’s why scheduled checks matter.
Typical maintenance may include:
✅ inspection for sediment and debris deposition
✅ examination for scouring from stormwater overland flows
✅ checking batter erosion from lateral inflows
✅ inspection for vehicle damage and clogging
✅ inspection of inflow systems
✅ inspection of overflow pits and subsurface drains for scouring, litter, debris, and blockages
✅ removal of sediment around vegetation
✅ inspection and clean-out of sediment forebays
✅ repairs for scouring, rill erosion, and vehicle damage
✅ surface inspection and tilling or surface layer removal if there is clogging
✅ removal of invasive weeds without herbicides
✅ replacing dead or vandalised plants with equivalent species (per original plant schedule)
✅ pruning dead or diseased vegetation to stimulate growth
Maintenance is best after a reasonably rain-free period.
Dry media reduces damage and improves the reliability of drain checks.
We also recommend inspections after significant rain events. That’s when debris, scouring, and blockages first appear.
Bioretention basins integrated into a local streetscape (left) and a car park (right) are required under the Gold Coast Planning Scheme Policies.
They exist for a reason. They protect waterways.
Generally, bioretention basins are vegetated areas where overland stormwater runoff is filtered through a filter media layer, such as sandy loam, as it percolates downwards.
As it percolates down, it is then collected into slotted or perforated subsurface drains that flow to downstream pits, waterways, or underground rainwater tanks for reuse.
All bioretention basins operate by filtering stormwater runoff through densely planted surface vegetation.
This vegetation slows stormwater runoff, allowing the water to percolate through the sandy loam filter media.
As the stormwater percolates, the pollutants picked up by the overland flow are retained through fine filtration, adsorption and some biological uptake in the filter media.
Contrary to what ill-informed property managers and owners believe, vegetation in a bioretention system is an essential functional element. The vegetation enables a substrate for biofilm growth within the upper layer of the filter media.
The vegetation also facilitates the transfer of oxygen to the filter media. It enhances soil microbial communities, thereby facilitating the biological transformation of pollutants in the filter media layers.
If vegetation is failing, treatment performance usually drops too. Quietly.
Council officers can audit environmental compliance assets.
Your maintenance plan is typically approved as part of the Development Approval requirements.
Gold Coast Planning Scheme Policy 11 includes WSUD guidance and lists Section 13.6 Bioretention Basins.
When we work onsite, we follow the approved plan, schedule, and inspection forms.
We provide complete turnkey services. We help ensure that new and existing assets are Australian Standard-compliant and installed in accordance with the manufacturer’s or design specifications.
We can provide in-house installation services for environmental products.
These installation services include the necessary licences and comply with regulations to ensure a smooth, turnkey process.
Products they readily provide installation services for include:
✅ Drain Warden
✅ Floor Bund
✅ Litter Baskets
✅ Stormwater Quality Improvement Devices (SQID)
✅ Bioretention Basins
If you want “one scope, one schedule”, this is how you get it.
Call (07) 5580 4311 to discuss maintenance or installation.
It’s a vegetated stormwater treatment system. Runoff filters through vegetation and sandy loam media, then drains via subsurface pipes.
Vegetation slows runoff and helps treat pollutants. It supports biofilm growth, oxygen transfer, and microbial activity in the filter media.
Ponding, blocked overflow pits, debris build-up, scouring, weeds, and dying plants are common signs.
It’s a scheduled onsite program. We inspect, monitor, clean and maintain assets, then provide written reports.
Inspection and monitoring, cleaning, and asset maintenance. You receive a written report after each visit.
Yes. We provide photos where needed. They show asset condition clearly and support your compliance records.
“Design intent” means the approved council engineering design. It is the standard the asset must meet to protect our waterways.
Grease traps, litter baskets, trash racks, tree grates, spill control, sediment basins, diversion valves, and oil & water separators.
Yes. Installation support is available for Drain Warden, Floor Bund, Litter Baskets, SQID devices, and bioretention basins.
Servicing Gold Coast, Tweed & Tamborine.
We answer your call 24/7. You won’t get a call centre or an answering service when you call us. Speak to a plumber 24/7.
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Queensland QBCC Plumbing Licence 78167
New South Wales DFT Plumbing Licence 226900C