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TOTO Neorest Smart Toilet Gold Coast Installation

TOTO Neorest Smart Toilet Gold Coast Installation

"Make the toilet the gateway to your health."

That bold promise launched Japan’s TOTO Neorest LS-W / AS-W smart toilets. On the outside, they are sculpted porcelain; inside, a pinpoint optical scanner studies every deposit and sends gentle diet tips to your phone.

TOTO’s Neorest LS-W and AS-W models epitomise the brand’s commitment to luxury, hygiene, and cutting-edge efficiency. These premium smart toilets combine sleek Japanese design with advanced technology, offering fully integrated features that enhance comfort and well-being. Both models are Watermark-certified, meeting Australian standards for quality and performance.

And yes—they’re now available in Australia. Leading bathroom retailers such as Vogue Spas, Austpek Bathrooms, and Harvey Norman list both models for nationwide delivery. Standard white finishes ship immediately, while black or silver variants can be pre-ordered for the next shipment (Vogue Spas quotes August 2025).

Gold Coast homeowners still ask, “Who installs and services one once it arrives?”

That’s where Whywait Plumbing comes in. We handle all the plumbing and electrical, filtration, commissioning, and annual servicing so that you can enjoy sci-fi wellness without the installation stress.

🚀 At-a-Glance Highlights

Four key points in ten seconds.

🚽 Complete Washlet comfort – heated seat, twin cleansing wands, warm-air dryer, deodoriser, auto lid & flush.

🔦 Barcode health insights – optical beam logs shape, colour, texture & volume in seconds.

💧 Wash Not Wipe hygiene – warm water removes what dry paper leaves behind.

🏖️ Whywait advantage – QBCC-licensed, trained technicians with same-day support Gold Coast-wide.

🧠 What Makes the Neorest "Smart"? Turning Porcelain into a Personal Health Hub

Modern dual-flush pans save water; the new Neorest adds genuine wellness features:

🔬 Optical stool scanner – barcode-style beam maps every deposit for trend analysis and early alerts.

7️⃣ Seven stool classes – mirrors the Bristol Stool Chart, clearly clarifying discussions with your GP.

📲 Encrypted app dashboard – Bluetooth graphs hydration, fibre & frequency, then nudges healthier habits.

💺 Heritage Washlet tech – front & rear cleanse, warm-air dryer and a heated seat for chilly winter mornings.

💦 E-Water+ & CEFIONTECT glaze – electrolysed mist and glass-smooth ceramic slash harsh chemicals and scrubbing.

🛠️ Professional Installation Matters – Why Expert Hands Prevent Expensive Headaches

Buying your TOTO toilet is step one; flawless fitting protects your warranty and peace of mind.

🔌 Dedicated 15 Amp RCD power – essential for the on-board electronics.

💧 Fine-mesh filter – shields solenoids from Gold Coast mineral sediment.

📏 Exact 305 mm set-out – the proprietary TOTO flange locks the pan solidly to the floor.

🔒 Secure pairing & firmware updates – we connect iOS / Android, update firmware and test encryption.

🎓 On-site tuition – every household member masters the remote in minutes.

Whywait registers your warranty before we leave and can organise any spare parts for rapid repairs.

🌟 Benefits You Feel Every Day – Comfort and Confidence in Every Flush

Technology is only valuable when it improves daily life; Neorest does precisely that.

🚽 Hands-free hygiene – lid rises, washes, dries and flushes automatically.

🔍 Early wellness alerts – subtle changes flagged well before symptoms appear.

🌿 Eco gains – paper use dives; electrolysed water reduces harsh cleaners in our sewers.

🌙 Night-friendly design – seat warmth and whisper flush end 2 am shock waves.

🛟 Local back-up – faults fixed thanks to on-hand components.

💧 "Wash Not Wipe" – Why Water Cleans Better Than Paper

TOTO’s campaign asks, “Wiping goes some way in making you feel and look clean, but what about remnant bacteria that gets smeared about?” We use water for dishes, hands and cars—so why rely on dry paper for our bodies?

Key facts from TOTO’s Wash Not Wipe handbook

💦 Water removes paper smears. Warm, aerated jets lift residue that paper merely pushes around.

😊 Comfort for sensitive skin. Temperature-controlled flow prevents chafing—essential for kids, seniors and post-surgery care.

🌎 Sustainability boost. One Washlet can save thousands of toilet-paper sheets per home each year.

📈 Proven success. Over 50 million Washlets have been sold worldwide since 1980.

🏆 Why a TOTO Neorest smart toilet Outclasses Conventional Pans

🚽 Hands-free everything – lid lifts, washes, dries & flushes without a touch.

🔦 Barcode health insights – real data paper can’t match.

💧 True water hygiene – cleans rather than smears.

🌿 Eco smarts – E-Water+ mist & high-gloss glaze save trees and chemicals.

🌙 24-hour comfort – heated seat, night-light, silent flush.

🔄 Future-proof firmware – updates add features; spare parts stocked in Australia.

🏖️ Rapid Gold Coast service – Whywait keeps genuine components for same-day repairs.

❓ Straight-Talk FAQs Seven Questions Gold Coasters Ask Most

Yes. Retailers like Vogue Spas, Austpek Bathrooms, and e&s show livestock for standard white models and pre-orders for coloured finishes.

 Either works. We can supply a TOTO bidet of your choice or install a unit you purchase if the bidet is Australian-compliant.

 The typical total on the Gold Coast ranges from $8k to $13, depending on the finish and electrical work.

No. Full: 3.8 L, Light: 3 L—both below WELS averages.

 A manual flush button and gravity siphon keep it usable until power returns.

 Yes. A seat sensor prevents the wand from extending unless someone is seated. The remote buttons can be locked.

B&H hold PCB, pump and wand modules locally;  most repairs happen in one visit once a fault is diagnosed.

⚖️ CYA – Cover Your Arse (and Ours)

⚕️ Health: App data is informational; consult a GP for diagnosis.

🔌 Electrical: All mains work is carried out by licensed electricians under AS/NZS 3000.

🛠️ Warranty: Three-year parts & labour applies with authorised installation.

🔒 Privacy: You control passwords and log deletion.

TOTO Neorest Smart Toilet | Gold Coast Installation – Whywait Plumbing
Detecting COVID-19 in Your Wastewater Drain

Detecting COVID-19 in Your Wastewater Drain

Your wastewater is one of the key sources used to identify the presence of the COVID-19 virus in your local community because plumbing is public health

COVID-19 has been a wake-up call for every level of government in Australia. The pandemic has reiterated that plumbing is all about public health. With vaccination rates being hailed as our pathway back to the new normality, we need politicians and bureaucrats to embrace that plumbing protects the entire community and individually plumbers preserve the nation’s health.

A pivotal component in managing COVID-19 is establishing where transmission of the virus occurs. Since the beginning of the pandemic in early 2020, the identification of exposure sites by health authorities and the requirement for people who were at the same areas during the same time to monitor for symptoms or get tested themselves have been a ceaseless part of the public health response.

Wastewater testing has been crucial for health departments to identify where COVID-19 may be present in the community to help to stop the spread.

Wastewater or the used water from toilets, sinks, showers, baths, basins and dishwashers are analysed and tested for fragments of SARS-CoV-2, the virus that causes COVID-19.

Fragments of the virus potentially enter the wastewater system through people who have or have recently had COVID-19. People shed the virus fragments through toilet paper, used tissues, off their hands and skin or in faeces. This shedding can continue for weeks after a person is infectious.

“The COVID-19 virus, SARS-Cov-2, can enter wastewater infrastructure through any of those means. However, it is likely to enter wastewater principally from faecal and respiratory shedding. Shed virus is then detected by analysing the wastewater using analytical methods that are specific for SARS-CoV-2,” says Dr Nick Crosbie, Recycled Water and IWM Research Manager at Melbourne Water.

“Wastewater monitoring is equivalent to obtaining and analysing a large community-based composite sample of faeces, saliva, vomit, sputum, urine, shed skin and other material shed during personal cleansing, washing, bathing, and excreting.”

Throughout Australia, wastewater samples are taken from wastewater treatment plants, regional wastewater treatment plants and multiple locations throughout any metropolitan sewerage system.

Dr Crosbie describes surveillance as dynamic, adjusting it to meet changing needs such as surge testing during outbreaks.

“Samples are obtained by ‘grab sampling’, auto-sampling, and by the deployment of so-called ‘passive samplers’ which accumulate the SARS-CoV-2 virus in the period of their deployment. Between a few 100 to more than 1,000 samples are collected and processed in a seven-day period. The samples are analysed of the passive samplers with presumptive detections confirmed by third-party analysis.”

Wastewater testing has come to public prominence during the pandemic, although it has been regularly undertaken worldwide to monitor poliovirus, norovirus and adenovirus for close to twenty years.

Dr Crosbie says the public identification of locations in which viral fragments are identified in wastewater – announced by the Department of Health regularly, including sending text messages to people in affected postcodes – allows health authorities to target their responses.

“Information can be used by health departments to focus their investigations further and to encourage an increase in local clinical testing rates,” he says.

The role of plumbers in effective wastewater testing is critical. The provision of safe and effective plumbing and sanitation illustrates how plumbers contribute to strengthening public health. Master Plumbers CEO Peter Daly is unequivocal in stating that “Plumbers play a vital role in developing, maintaining and promoting public health among the community. Plumbers prevent against disease and illness stemming from poor plumbing and sanitation and against the dangers of unsafe gas appliances, some of which can be deadly. Our day to day work in plumbing and sanitation also supports the overall wastewater testing process to play a big role in the COVID-19 response.”

Dr Crosbie agrees, “the COVID-19 wastewater surveillance program is a huge team effort between people working in the plumbing industry, water industry, and the laboratory and health sectors,” he says.

Dr Crosbie understands that plumbing is public health, “More generally, the safe operation of our water and wastewater infrastructure ensures that the community do not suffer from significant health effects from water and wastewater-borne diseases.”

The World Health Organisation and leading doctors state that the world’s most significant medical milestone since 1840 was sanitation. Despite the tremendous medical breakthroughs and scientific advances, the seemingly mundane advance of reliable sewage and reliable, clean water supply is the most significant medical advance over the last 200 years.

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