GOLD COAST URINAL SERVICING SPECIALISTS

We are specialists in urinal servicing & maintenance being the Gold Coast’s best equipped & most experienced urinal servicing company for all brands, styles & types of waterless urinals and water flushing urinals.

URINAL SERVICING ENQUIRIES

For same day urinal servicing issues call (07) 5580 4311. For non-urgent repairs or advice feel free to send us your details.

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Your Urinals Should Not Stink

Very simply if your urinals stink, then they are not being serviced correctly. Male public bathrooms that have the distinctive urine odour generally only have that “lovely” odour for four reasons:

  • poor air extraction and ventilation
  • substandard cleaning practices
  • floor waste traps that are poorly maintained
  • urinals that are not regularly serviced and maintained

At Whywait Plumbing Service, we are specialists in keeping your bathroom facilities as a healthy environment. Our product range and specialised services ensure your bathrooms are correctly maintained, hygienic, and an odour free experience for your employees and customers alike.

urinal servicing by Whywait Plumbing stops urinals stinking

Who Can Service Urinals?

Despite the claims of many cleaning and hygiene companies, it is illegal for them to undertake any servicing work on urinals apart from cleaning them.

Whywait Plumbing Services recommends that cleaners protect themselves from potential infections and or fines and refuse to break the law. We always ensure that only licensed plumbers undertake all of our urinal servicing.

Plumbers, unlike cleaners, are trained to undertake tasks such as clearing of drains or working on toilets or urinals. All of these tasks require specialised training, diagnostic skills and an awareness of health and safety issues.

Above all plumbers are licensed to undertake the work by the Queensland Government plumbing regulator, the QBCC. The QBCC are legally required to protect public health and safety under Queensland’s plumbing and drainage licensing system.

In Queensland all urinals are required to be serviced and maintained correctly and legally compliantly as per the WaterMark certification for the urinals in accordance with the:

Building and Construction legislation (Non-conforming Building Products – Chain of responsibility and Other Matters) Amendment Act 2017.
• Plumbing and Drainage Act 2018
• Plumbing and Drainage Regulation 2019

Waterless Urinal Servicing

Servicing of waterless urinals is an integral part of any maintenance regime for all manufacturers of waterless urinals. Waterless urinals are explicitly engineered to function without wasting water to flush them and use one of three systems to operate:

  • oil based odour barrier systems
  • mechanical traps and one-way valves
  • biological systems

Every waterless urinal uses different parts and has a differing period when servicing is required. Under Queensland law and the WaterMark approval system on all urinals, it is illegal to use substitute parts. These are any parts that are not the genuine WaterMark tested and approved components for each urinal model under their WaterMark approval.

Here at Whywait Plumbing, we are waterless urinal servicing specialists for ZeroFlush, Uridan, Falcon, Caroma, Urimat, Britex, Arid, and Waterless.

We use only genuine parts from each manufacturer on all waterless urinals and will not use illegal parts from Desert EcoEnswicoFresh & Clean or Whiffaway, to name a few.

Our waterless urinal servicing equipment is job-specific for the servicing of urinals and includes a purpose-built electric mini water jetrodding unit to remove all calcium/magnesium build-ups such as calcium phosphate, struvite and scale that build up in urinal traps, bend and junction walls in the drain piping.

The Desert Eco Adapt Cartridge Is A Non-Conforming Product

Desert eco adapt cartridge illegally installed in ZeroFlush waterless urinals Yet again we have come across the installation of the Desert Eco Adapt cartridge illegally installed in ZeroFlush waterless urinals at Queensland Tennis Centre. We immediately informed the...

Desert EcoAdapt Urinal Cartridges Are Illegal

Whywait Plumbing has, since 2004, been the service agent for ZeroFlush waterless urinals throughout Australia. Before that, we had, and continue to have extensive experience with installing and maintaining both the Falcon waterless urinal and the Uridan waterless...

Desert No Flush Cartridge

Uridan urinals requiring urinal servicing from Whywait Plumbing

As the photos above and below illustrate even the professional property managers at Brisbane Airport can be duped into installing non-conforming and non-compliant Desert No Flush Cartridge into their 246 urinals.

Beguiled by representatives of Desert in 2018 that they could remove all of the genuine compliant parts from Uridan, Caroma and ZeroFlush urinals and replace them with their advance technology that was much more affordable, environmentally friendly and better for the urinal cleaning.

Within 6-months they were all removed after continuous multiple issues with blockages and odour complaints. The genuine Uridan, Caroma and ZeroFlush parts were reinstalled to ensure the airport urinals were again legally compliant and performing as per their WaterMark approvals.

Caroma H20 waterless urinals requiring urinal servicing by Whywait Plumbing Services
Britex waterless urinal before experiencing urinal servicing from Whywait Plumbing

Water Flushing Urinal Servicing

The misconception that water flushing urinals are flushed clean with the water is a common belief and is wrong for multiple reasons. The reality is that water flushing urinals require regular scheduled servicing.

Water flushing urinals have been installed for over 100 years and come in either individual urinals or sizeable stainless steel troughs. For flushing water down the walls of the urinal, there are several different technologies still in widespread use:

  • a storage cistern with a manually operated button or handle
  • a manually operated exposed flush valve above the urinal
  • a timing switch where multiple urinals are connected to a single cistern with a constant drip-feed of water slowly filling the cistern until a tipping point is reached and the valve opens to flush all the urinals
  • a door regulated flush where a switch is located into the door frame and flushes the urinals every time the door opens
  • an electronic movement detector which flushes the urinal after motion is detected in the bathroom

Every water flushing urinal installation is different from multiple choices for the actual urinal and the flushing technology. At Whywait Plumbing Services, we have had a long experience in maintaining water flushing urinals and frequently work on urinals from Caroma, Britex, Stoddart, Zip, Zurn, Sloan, and numerous other brands.

Call us today to provide a water flushing urinal servicing proposal where we will undertake an onsite assessment of the entire facility. This is an absolute necessity due to the multiple solutions and installations available. Our urinal servicing equipment is job-specific for the servicing of urinals and includes a purpose-built electric mini water jetrodding unit to remove all calcium/magnesium build-ups such as calcium phosphate, struvite and scale.

As water flushing urinals have become very low flush we need to clean the build-up in urinal traps, bend and junction wall piping at least every year.

Urinal Servicing 3

URINAL SERVICING IS FOR PROFESSIONAL PLUMBERS

David James undertaking an annual urinal service which includes the use of our purpose-built electric mini water jetrodding unit to remove all calcium/magnesium build-ups such as calcium phosphate, struvite and scale that build up in urinal traps, bend and junction walls in the drains on both waterless and water flushing urinals.

ZeroFlush waterless urinal servicing by Whywait Plumbing at Golden Casket

ZeroFlush Urinals Aid Water and Energy Sustainability

ZeroFlush Waterless urinals supplied and installed by Whywait Plumbing are precisely what they sound like. Instead of using water to flush away the urine, like traditional urinals which waste anywhere up to 25 litres of water every time they flush. ZeroFlush waterless...

Plumbing Innovations are Disruptive Innovation

Plumbing innovations have always been the norm in the plumbing industry. Innovation is change and is always about better ways of doing the same thing. When I started my apprenticeship the clearing of a blocked drain started using a plunger and was at least a two-man...

It’s A Fact ZeroFlush Waterless Urinals Save More Water Than Money

ZeroFlush waterless urinals are an increasingly widespread investment being made by architects, hydraulic engineers, facilities managers and building owners throughout Australia because they help conserve water. Here at Whywait Plumbing, we concur that there are...

The Desert Eco Adapt Cartridge Is A Non-Conforming Product

Desert eco adapt cartridge illegally installed in ZeroFlush waterless urinals Yet again we have come across the installation of the Desert Eco Adapt cartridge illegally installed in ZeroFlush waterless urinals at Queensland Tennis Centre. We immediately informed the...

Desert EcoAdapt Urinal Cartridges Are Illegal

Whywait Plumbing has, since 2004, been the service agent for ZeroFlush waterless urinals throughout Australia. Before that, we had, and continue to have extensive experience with installing and maintaining both the Falcon waterless urinal and the Uridan waterless...
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