Should I be worried about hearing a gurgling sound in my wall?

Should I be worried about hearing a gurgling sound in my wall?

Noise from your bathroom pipes is not unusual

Squealing, shrieking, trickling, gurgling, splashing and banging noises are all sounds you’re most likely to hear every day. Unless you go to exotic, interesting parties, these are sounds you hear in your bathroom every day. 

Considering 90% of your plumbing infrastructure is concealed in your walls or floors or ceilings or underground, it is frequently a struggle to pinpoint where the sounds originate.

In older homes and buildings, there is no sound insulation on pipes. The older the home, the greater the likelihood to hear all sorts of sounds emitted from your wall or ceiling. 

Splashing is the easy one to solve as that usually is the sound of children in a bath, making a mess of water all over the floor and walls. But that’s easy to clean up and unless you slip it’s not dangerous.

Below we will explore what phenomenon is occurring when those weird and bizarre noises occur when you’re not in the bathroom?

Gurgling Sound

1 : Problem :

A gurgling sound is usually an intermittent sound originating from your drains.

A while ago a client told me that their gurgling toilet was laughing at her in a mocking manner when she called me. This is a perfect description of a gurgling sound from sewer drains.

It is common for most gurgling sounds to originate from the toilet pan or the bathroom floor waste overflow. Less common is your overflow relief gully outside.

2 : Risk of damage :

If you continually hear a gurgling sound, then the risk of damage is high.

If your toilet is slow to drain as in the photo below, followed by a series of gurgling sounds, then your risk level increases.

A slow draining gurgling toilet is either a partially blocked toilet or a blocked sewer drain.

If you continually hear a gurgling sound after the toilet is flushed or after a shower or when using your washing machine, the likelihood of having an overflow of sewerage outside in much greater. Even worse is the possibility of a sewerage overflow inside your house, usually out of the bathroom floor waste overflow.

Should I be worried about hearing a gurgling sound in my wall? 1

3 : Diagnosing a gurgling sound :

A gurgling sound is basically your sewer drains having an asthma attack as they are blocked and struggling to breathe.

The gurgling is a cry for help. If you hear it once or twice then it goes away then you probably have little risk.

But if you hear a continual gurgling sound I recommend you call us before you have a disaster. Blocked sewer drains do make a mess and are not for the faint-hearted.

4 : Gurgling sound solutions :

Overflowing sewerage on your property or in your home or business is no joking matter that can be put off until tomorrow.

I categorically guarantee that Googling DIY remedies to unblock a drain only delays the inevitable as they rarely solve anything.

Blocked drains will never go away. To solve any blocked drain problem, you’ll need our services to ensure the blockage is taken care of, both quickly and effectively.

Overflowing sewerage is both a health and a safety hazard to your family, employees, work colleagues and neighbours.

Should I be worried about hearing a gurgling sound in my wall? 2
Should I be worried about hearing a gurgling sound in my wall? 3

Squealing Noises

1 : Problem :

As a rule, high pitched squeals or shrieks originate from your taps but they can also be transmitted through your pipes from valves at your hot water services.

They almost always occur when you are using a tap or the toilet cistern is refilling after having been flushed.

Squealing noises always sound much worse at night and frequently occur when a family member flush a toilet.

2 : Risk of damage :

 Most of the time there is minimal risk of damage.

For the most part, the squeals and shrieks are an irritant. As with most plumbing issues, they will not go away.

Reality is that they will increase in intensity the longer the problem remains unresolved.

3 : Diagnosing squealing sounds :

Squealing taps usually require tap maintenance as it will be worn washers or O rings plus lack of lubricant in the spindle.

If you have mixer taps then there is likely a problem with the mixing cartridge.

If it originates from your toilet cistern the problem will be either the cistern tap or water inlet valve.

Transmitted noise from hot water valves can be the most frustrating to locate and repair as you will have at least five valves that can be squealing. 

4 : Squealing sound solutions :

 If you taps are the source then you can try replacing the tap washer yourself. If that doesn’t solve the problem then call us in to investigate the origins of the sounds as the tap will require comprehensive tap maintenance.

Stripping and replacing mixer cartridges is not for beginners and is not a recommended DIY task.

If you have squealing hot water valves then definitely call us because I guarantee the problem will only get worse and potentially damage other valves. 

Should I be worried about hearing a gurgling sound in my wall? 4

Banging Noises

1 : Problem :

Annoying is the best description of banging pipes or what we refer to technically as water hammer.

Unfortunately moving water in copper pipes always has the potential to create sound.

The most common loud bang will come from a tap being turned on or off although they can diminish after the tap is turned off. If you hear sharp banging or hammering then in all likelihood that is your copper water reticulation pipes.

2 : Risk of damage :

 Ignoring banging sounds is definitely a risk.

Water hammer has the potential to flood your home as it can potentially break pipes or damage flexihoses, fitting, taps and appliances.

3 : Diagnosing banging sounds :

Sharp banging or hammering is normally a result of faulty taps or broken tap washers or poor clipping of pipes.

All of these causes can be accentuated by excessive water pressure.

If you hear a ticking sound that increases in intensity, then diminishes that is the sounds generated by pipe thermal expansion and is often heard throughout the house.

This is caused by the pipe heating up when the hot tap is turned on as the hot water replaces the cold water and then cools down.

Water hammer tends to be highlighted in copper water pipes but still exists in plastic piping systems, but frequently it is diminished greatly as the plastic pipe absorbs the sounds.

4 : Banging sound solutions :

The banging from water hammer creates a shock-wave which creates enormous pressure moving at 1280 meters per second inside your pipes.

Your plumbing reticulation pipes, taps, valves and appliances are all susceptible to damage created by the impact of shock waves even if you hear no noise.

The noise is essentially an early warning system telling you to rectify the problem before damage occurs.

Water hammer is avoidable and can be rectified regardless of whether you have copper or plastic water reticulation piping. It is worth scheduling a call by us and getting your system checked to prevent damage occurring.

Overview of sounds from your pipes

The above descriptions is only an overview of sounds you will hear from your plumbing infrastructure.

In reality, there are also plenty of symptoms of plumbing issues that don’t require funny or strange noises to originate from your bathroom but are quite obviously a problem.

Look for leakages and drips from taps and pipes.

Take note if the water isn’t draining properly down the sink, the bath, the shower and especially down the toilet.

Look and listen always and if in doubt call us.

Water hammer or banging pipes aren’t just annoying they’re a warning of bigger problems

Water hammer or banging pipes aren’t just annoying they’re a warning of bigger problems

What is water hammer?

Water hammer or banging pipes are differing faults with your water reticulation system.

In theory, you should never hear the sound of water moving through your hot or cold water pipes. All you should ever hear is the water flow from the tap or fixture in the room it’s installed in.

Essentially water hammer is a shock wave created inside your piping.

What causes water hammer?

Plumbing is essentially the movement of water through pipes. It, therefore, has the potential to be noise creating and create what is referred to as water hammer. 

Water hammer that is noticeable occurs with copper water pipes. But plastic water pipes also suffer from water hammer, and it’s just harder to hear it.

Water hammer audible noise in copper pipes is generated primarily by:

  • High water pressure

  • Quick closing mixer taps

  • Quick closing solenoid valves

  • Faulty or worn brass seats in taps

  • Broken tap washers

  • Airlocks in pipes

  • Shock waves in pipes

Water hammer or banging pipes aren't just annoying they're a warning of bigger problems 5

Common noise complaints

There are four very common noise complaints with water pipe reticulation systems being:

  • Sharp banging or hammering sounds coming from pipes

  • A series of loud bangs when the washing machine or dishwasher is in operation

  • A loud bang from a valve or tap

  • Audible ticking sounds that diminish after the tap is turned on

An intense banging or hammering is a result of faulty valves, defective mixer taps, defective solenoid valves, broken taps or broken tap washers or poor clipping of pipes.

A series of loud bangs while you are using the washing machine or dishwasher is caused by the instantaneous opening and closing of the solenoid valves in the machine as it traverses through its cycle.

Excessive water pressure can accentuate all of these causes as water pressure legally cannot exceed 500kPa inside the building.

The ticking sound can build up then diminish and are in fact the sounds generated by pipe expansion. This is caused by the pipe heating up when the hot tap is turned on as the hot water replaces the cold water and then cools down.

Water hammer is a shock wave

Water hammer will occur much more if your pressure is excessive. The common causes of water hammer are quick closing mixer taps or solenoid valves on washing machines and dishwashers.

Water hammer or banging pipes aren't just annoying they're a warning of bigger problems 6

In the picture above the shock wave is generated at the face of a quick closing mixer tap because the flow of water moving under pressure is stopped suddenly by the instant turning off of the mixer tap. The shock wave then ricochets back from the face of the mixer tap cartridge, through the stationary water in the pipe.  The shock-wave creates enormous pressure moving at 1280 meters per second through the pipe.

This same effect is replicated more intensely by the solenoid valves in your washing machine and dishwasher as unlike mixer taps they instantly open and shut as you machine moves through cycles.

Water hammer is an early warning alert

All of the sounds or the audible noise commonly referred to as water hammer tend to be highlighted in copper water pipes. Water hammer still exists in plastic piping systems, but it is diminished significantly as the plastic pipe absorbs the sounds.

Your plumbing reticulation pipes, taps, valves and appliances are all susceptible to damage caused by the impact of shock waves even if you hear no noise.

The noise is essentially an early warning system telling you to rectify the problem before damage occurs.

Water hammer is avoidable

Water hammer is avoidable and can be rectified regardless of whether you have copper or plastic water reticulation piping.

Banging or noisy pipes usually occur when the water reticulation pipes have not been clipped correctly as per AS/NZS 3500.1 : 2018 when the house was originally constructed. This can be much more challenging to rectify compared to water hammer.

To prevent damage to plumbing pipes, taps, fixtures, hot water valves and appliances both the noise element and shock wave element of water hammer need to be eliminated.

The noise element is auditory. The loud bang of water hammer when you turn off a tap or your washing machine is running alerts you to water hammer problems. Without the noise, there will be no indication of a problem until the damage is caused or your home is flooded by a burst flexihose or appliance hose.

The elimination of the water hammer eliminates the shock waves which impose undesirable stresses on reticulation pipes, flexihoses and appliances.

COVID-19 Update as Whywait Plumbing Remains Open

COVID-19 Update as Whywait Plumbing Remains Open

Despite everything that is happening with the Coronavirus / COVID-19 pandemic emergency as your local Gold Coast Plumber Whywait Plumbing will continue to be available 24/7 to service your plumbing, drainage and gas needs. The current Queensland Government health directives advise that the plumbing industry is an essential service. This means our plumbers are exempt from the two-person rule when entering homes or private premises provided the appropriate social distancing and hygiene requirements are adhered to. 

To ensure the safety of our clients, staff and the general public we are making changes to the way we serve our clients. This ensures we can still attend to your problems while focusing on making the correct choices to keep everyone safe.

Read the information below which details out everything you need to know how Whywait Plumbing will ensure your critical plumbing infrastructure remains fully functioning.

Whywait is still here for you 24/7

Whywait Plumbing Services has been trusted by thousands of Gold Coast homeowners, landlords and business owners since 1976 to maintain their plumbing, drainage and gas infrastructure. We believe that now more than ever we need to be there for you 24/7.

As your trusted Gold Coast Plumber we guarantee to continue to be available to keep you safe and ensure your plumbing is functioning to the highest standards.

We assure you we have increased our precautionary measures to protect you and minimise any risk of spreading COVID-19. We continue to adhere to all advice from the official Australian Government health website and are monitoring the situation to ensure we take all practical steps to protect our clients and staff.

Working with Whywait Plumbing during COVID-19

Increased hygiene practice

Whywait Plumbing Services use Aquatemp Hand Sanitiser & Disinfectant In accordance with the advice provided by the Australian Government and the Master Plumbers & Mechanical Services Association of Australia (MPMSAA), we have implemented additional policies and hygiene practices to protect you and our plumbers.

  • we are continually ensuring our plumbers are fit and healthy and we are taking all precautions to ensure their health and safety
  • we are following the latest advisories from the Australian Government and MPMSAA
  • we are following social distancing requirements
  • we are not shaking hands
  • our plumbers are wearing disposable gloves and are disposing of them when they have completed their work for you
  • our plumbers are equipped with Enzyme Wizard cleaning products to wipe down tool, equipment and work areas while undertaking your work
  • our cleaners are equipped with Aquatemp Hand Sanitiser & Disinfectant to keep their hands clean at all times
  • our company vehicles are kept clean at all times with Aquatemp Surface Sanitiser & Disinfectant cleaning product

What to expect when you call us to book a job

It is now our policy when booking all jobs that you provide us credit card details to secure the booking because as recommended by the Government, we ask that you make a pre-payment over the phone so that no physical exchange of money has to occur. If you can only pay with cash we will be handling all transactions using gloves and practising social distancing.

We will now ask you a number of health-related questions when you call us to keep everyone safe which may include:

  • Have you, or anyone in your household tested positive for COVID-19, or are awaiting test results?
  • Do you fall into a category where you are self-isolating for COVID-19?
  • Do you, or anyone living in your household have any flu-like symptoms, a fever, cough, or shortness of breath?

Depending on the answers you provided, we will discuss with you on the best way forward to support solving your plumbing problems.

After we have booked your job if you start to develop flu-like symptoms such as coughing, sneezing, fever or shortness of breath, please call us immediately on (07) 5580 4311 so we can help to manage your appointment.

What to expect when a Whywait employee is at your home or business

Upon arrival, our plumbers may be asking the same health questions asked at the time of your booking. This is to ensure your circumstances have not changed. Plus we guarantee they will be following our increased hygiene practices.

While undertaking any work, they will inform you exactly what they will do before they start and will clean all surfaces they touch with Enzyme Wizard cleaning products.

Thank you for your ongoing support and your understanding

You can be certain that we have your best interest in mind during these uncertain times and we are endeavouring to continue to provide the great service that Whywait Plumbing is renowned for as your Gold Coast Plumber.

Baking Soda and Vinegar Will Not Clear Your Blocked Drain

Baking Soda and Vinegar Will Not Clear Your Blocked Drain

Sorry to disappoint you but I guarantee that mixing baking soda and vinegar will not clear your blocked drain. What I can guarantee is that you will create a lovely fizzy, bubbling concoction that will fascinate your kids and nothing else.

When you mix vinegar into baking soda, you create a bubbling chemical reaction that produces:

  • a small amount of sodium acetate which is a salt and also known as hot ice
  • ordinary H2O or water

What is not created is a magical chemical that will clear any form of blockage in your drains. I realise this is contrary to the popular urban myths spun by well-intentioned DIY gurus.

Baking Soda & Vinegar Will Not Break Down Buildups of Grease, Fats Oils & Hair

Baking soda and vinegar will not clear your blocked drain because it will not break down the buildups of grease, fats, oils or hair. To break them down so that they run away in water, you require a combination of heat and a surfactant.

In reality, if you have a slow draining shower, basin or sink drain, then don’t waste money on chemical solutions, use salt and hot water. All you need to do is pour half a cup of salt into the drain followed up by slowly pouring a couple of litres of water heated to just before boiling.

You may need to repeat this a few times, but it works by melting some of the grease and fat buildups. This is aided by the natural abrasiveness of the salt which acts as a scouring agent to force more of the grease and fat to flow with the water.

We use an enzyme product when we are clearing trade waste drains and grease traps. We can provide you with it also to ensure your internal waste pipes on the shower, basin or sink don’t clog up with grease, fats, soap or hair. Enzyme solutions need to be used regularly generally overnight, but they do work to keep your drains free from organic buildups. Best of all, by breaking down organic matter, they eliminate odour issues.

Simply baking soda and vinegar will not clear your blocked drain no matter how much you pour it down the drain. You will waste money on buying the baking soda and vinegar to create a lovely effervescence with lots of bubbles and fizzing.

You will waste money on buying the baking soda and vinegar to create a lovely effervescence with lots of bubbles and fizzing.

It is my experience that no chemical drain cleaner really clears drains in the long term. You may fluke a short term solution, but the only way to clear a drain properly is by mechanical means. I realise this means calling us on (07) 5580 4311 and spending money, but it works. The reality is we provide a permanent long term solution using our high-pressure jet rodding equipment that blasts away built-up grease, oil and fats.

Using DIY solutions only delays the inevitable, so why waste money on them and risk damaging your drains or having sewage overflow into your home.

What Does a $0 Call Out Fee or No Call Out Fee for Plumbers Really Mean?

What Does a $0 Call Out Fee or No Call Out Fee for Plumbers Really Mean?

Be honest – would you work for free?

More and more Gold Coast plumbing businesses are advertising that they have no call out fee or a $0 call-out fee.

The perception this creates is that you are getting something for free as they will be cheaper. Of course, perception is never reality as no business can work for free. Let’s face it would you go to work for free?

Call Out fees help ensure all costs are transparent

Legitimate, professional plumbing businesses charge a call-out fee because it costs from $50 – $150 just to arrive at your door.

A call-out fee is there to cover the expense to reach your home or business. This is because employees are still paid for driving to your home plus there is the running cost of the vehicle and all the other costs that never stop in running a business.

Simply the call-out fee helps cover costs, it’s not a profit centre nor could any plumber live off a call out fee.

Reality is that if a plumber is not charging you a call-out fee, they will charge you the cost of travelling to your home or business elsewhere.

What Does a $0 Call Out Fee or No Call Out Fee for Plumbers Really Mean? 7

A no call out fee is purely a marketing ploy

Advertising a $0 call out fee or no call out fee is purely playing with words.

A no call out fee is a marketing tactic to get you to call them to come to your job.  Plumbers that use this tactic know that you are unlikely to send them away once they are at your home because you want the plumbing work completed.

There are four separate tasks involved in undertaking a plumbing repair: 

  • coming to your home

  • inspecting the reported plumbing problem

  • diagnosing the possible multitude of possibilities for what is causing the problem

  • undertaking the repair

There is no such thing as a free lunch

The splitting of costs into the above cost centres is sensible and transparent because every cost must be paid for.

There is no cost advantage to you if you pay no call out fee but are then charged $155.00 to inspect the blocked toilet that you already knew was blocked and then to be informed the cost to unblock the drain is $660! Its just semantics and word games to get you to call them because you saw the word FREE.

Remember if something is FREE, it has no value to the business offering it or to the consumer receiving it.

Two old sayings apply when considering using a plumbing company that advertises no call out fee:

  • there is no such thing as a free lunch

  • you get what you pay for

At Whywait Plumbing, we charge a call-out fee or diagnostic fee and provide an upfront fixed price guarantee for all residential, domestic clients. There is no game playing, our clients are always informed of costs upfront, and there are no hidden costs or nasty surprises.

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