Urinal Odours

Urinal Odours

Urinal odours are not acceptable

Urinal odours are too often just accepted by commercial building managers. The reality is urinal odours should not be accepted as they are usually easy to rectify.

Solving urinal odours can be time-consuming if you don’t employ an experienced plumbing company to investigate the cause of the odours. Seldom are the odours a urinal issue.

The first steps in solving that infamous male public bathroom are to pinpoint the source of the odour.

Once the source is located, then the best method for eliminating the source of the odour can be undertaken,

Your male bathroom facility should be odour free

Male public bathrooms that have the distinctive urine odour generally only have that “lovely” odour for four main reasons:

  • substandard air extraction and ventilation

  • substandard cleaning procedures

  • floor waste traps that are poorly maintained

  • urinals that are not regularly serviced and maintained

Substandard air extraction and ventilation

It is common practice for a public bathroom to have mechanical ventilation. Poorly performing ventilation systems that remove little air create hot and humid bathrooms.

A simple trick to check the extraction fans are working is to place a piece of toilet paper over the grate. If the paper is not sucked up into the grate and falls to the floor, you have a problem.

If you believe you have poor air ventilation, you need to have it checked over by your air conditioning service company.

Substandard cleaning procedures

Short cut cleaning procedures are the most common cause of urinal odours.

Frequently this is a result of poor cleaning and using cheap chemical cleaning products such as bleach.

Poor cleaning procedures are easy to detect with brown stains in and around the urinal. Usually, there will be urine stains on the floor as well because many males are bad shots.

Ensuring your cleaners receive training on cleaning urinals correctly will solve multiple odours and presentation issues in a public bathroom. Trained cleaner combined with using good quality urinal cleaning products such as Aquatemp Spray & Go Urinal Cleaner & Deodoriser will make a monumental change in eliminating urinal odours.

Odours emitting from the floors around urinals is common, especially with water flushing urinals. This is created by water mist combining with urine to settle on the floor in the tile grout. If the floors are not cleaned correctly, this bacteria will multiply continuously and rapidly. Cleaning the floors with specialist bathroom cleaning products such as Aquatemp No-Rinse Floor Cleaner, Sanitiser & Disinfectant will eliminate urinal odours in the floor tiles.

Floor waste traps that are poorly maintained

Floor wastes in a male public bathroom should only be connected to the basins. Disappointingly this is not always the case, especially in older buildings.

One of the first things to check when locating the source of urinal odours is to check that the urinals are not connected to a floor waste. If the urinals are connected to a floor waste, then you need to install a one-way valve into the floor waste to stop odour emissions.

Another common odour issue with floor waste drains is that the grates and pipe are never cleaned which allows bacteria buildup. Frequently this will be accompanied by poor ventilation which allows the odour causing bacteria to multiply and thrive.

Once again, this links back to correct cleaning procedures when cleaning the floors. That is why we recommend cleaning the floors with Aquatemp No-Rinse Floor Cleaner, Sanitiser & Disinfectant which will eliminate urinal odours in the floor tiles and floor waste grates.

Urinals that are not regularly serviced & maintained

Far too many building managers either fail to maintain their urinals or outsource their urinal servicing to cleaning and hygiene companies to reduce costs.

Not maintaining urinals only ensures you will create bigger problems at a later date.

Outsourcing urinal servicing to cleaning and hygiene companies is illegal as they cannot undertake any servicing work on urinals apart from cleaning them.

All urinals are required to be serviced and maintained correctly and legally compliantly as per the WaterMark certification for the urinals in accordance with the manufactures instructions.

Only plumbers are licensed to undertake urinal servicing by the Queensland Government plumbing regulator, the QBCC. The QBCC are legally required to protect public health and safety under Queensland’s plumbing and drainage licensing system.

Once again far too many building managers will outsource urinal servicing to companies such as Desert Eco Solutions. Desert use cheap, inferior substitute parts which guarantee you will experience urinal odours.

Under Queensland law and the WaterMark approval system on all urinals, it is illegal to use substitute parts. These means any parts that are not the genuine WaterMark tested and approved components for each urinal model under their WaterMark approval.

How to prevent urinal odours

At Whywait Plumbing, we are specialists in ensuring your bathroom facilities and urinals are a healthy environment.

Our product range and specialised services ensure your urinals are compliantly maintained, hygienic, and an odour free experience for your employees and clients alike.

We guarantee that urinal odours can be eliminated by following simple cleaning and maintenance procedures.

Specialist urinal cleaning products

Non-Conforming Plumbing Products

Non-Conforming Plumbing Products

Non-Conforming & Non-Compliant Plumbing & Building Products Are Illegal To Supply, Specify & Install

Non-conforming plumbing products that have not the appropriate WaterMark certification have always been illegal for licensed plumbers to install.

The WaterMark Certification Scheme is not voluntary. It is a mandatory and legally enforcible certification scheme for plumbing and drainage products. This is to ensure they are fit for purpose plus appropriately tested and authorised for use in all plumbing and drainage installations.

non-conforming plumbing products have never been installed by Whywait PlumbingIt has been illegal since 2017 for anyone to supply, specify, instruct others to install or for anyone to install non-conforming plumbing and building products in Queensland. Unfortunately, many companies think they can ignore their responsibilities to obey the law. Online sales of non-conforming plumbing products are rampant. There are advertisements all over social media promoting DIY installations of non-conforming plumbing products such as My Bidet Australia.

On 30 August 2017 the Building and Construction Legislation (Non-conforming Building Products-Chain of Responsibility and Other Matters) Amendment Act 2017, regarding the use and sale of non-conforming building products became law.

These laws further strengthened how compliance must be achieved with amendments to the Queensland Building and Construction Act 1991, the Plumbing and Drainage Act 2018, and the Building Act 1975 concerning non-conforming building and plumbing products.

These laws create a chain of responsibility so that designers, manufacturers, importers and suppliers of plumbing and building products have as much responsibility as licensed plumbers to ensure a product is compliant and fit for its intended purpose.

These laws give the Queensland Building and Construction Commission (QBCC) new powers to investigate the manufacture, sale and use of non-conforming building products.

Building and plumbing products are regarded as illegal, non-conforming or non-compliant for an intended use if;
  • the product is not, or will not be, safe; or
  • does not, or will not, comply with the relevant regulatory provisions; or
  • the product does not perform or is not capable of performing, for the use of the standard it is represented to conform by such as Watermark certification.

Definitions of Non-Conforming Plumbing Products

There are 1000’s of plumbing products manufactured both in Australia and overseas. Consequently, it can be challenging to know whether or not a plumbing product is genuine and will perform as required plus will comply and conform with the WaterMark Certification Scheme.

non-conforming plumbing products have no WaterMark logoYou can check the WaterMark Product Database which lists all plumbing products that have been certified and marked in accordance with the requirements of the WaterMark Certification Scheme.

In general, everyone should be aware of the following terms regarding compliant plumbing products:

  • Non-compliant plumbing and building products and materials are any product used in situations where they do not comply with the requirements of the National Construction Code (NCC) which encompasses the WaterMark Certification Scheme. You must be aware any plumbing product can be both non-conforming and non-compliant.
  • Fraudulent documentation refers to a recorded claim that a plumbing product’s performance meets specified Australian plumbing standards when used or tested, do not meet that performance claim. This frequently will include falsified documentation, fraudulent certification or test results.
  • Product substitution is commonplace and can occur when a product is submitted for third-party certification testing and, after the WaterMark certification is granted, the manufacturer/supplier alters it and does not retest or recertify the product. Product substitution is also a widespread problem where a seemingly identical but non-conforming replacement plumbing product is offered to replace the WaterMark certified product.
  • Counterfeit plumbing products are also widespread and are an unauthorised copy of a plumbing product, created with the intention to deceive. They are illegally sold to suppliers, plumbers, building owners and consumers, as genuine.

Responsibility

These laws have created a legal chain of responsibility for everyone for reporting non-conforming building or plumbing products to the QBCC. This duty applies to every person in the chain of responsibility who becomes aware or reasonably suspects that the building or plumbing product installed is non-conforming and or non-compliant for the intended use.

As Licensed Plumbers, it has always been illegal for us here at Whywait Plumbing to install non-conforming plumbing products. However, it is now illegal for anyone to supply a non-conforming plumbing product.

At Whywait Plumbing we have always complied with these laws. We will notify the QBCC immediately whenever we discover non-conforming, non-compliant illegal plumbing products installed anywhere.

Ultimately these laws are for the protection, safety and security of everyone.

The Desert Eco Adapt Cartridge Is A Non-Conforming Product

The Desert Eco Adapt Cartridge Is A Non-Conforming Product

Desert eco adapt cartridge illegally installed in ZeroFlush waterless urinals

Yet again we have come across the installation of the Desert Eco Adapt cartridge illegally installed in ZeroFlush waterless urinals at Queensland Tennis Centre.

Desert eco adapt cartridge installed in ZeroFlush waterless urinals at Queensland tennis centreWe immediately informed the facility manager that these products known as Desert Eco Adapt cartridges were a non-conforming product in a ZeroFlush waterless urinal. We further told Tennis Queensland of our responsibilities concerning reporting non-conforming products to the QBCC. This is due to recent amendments to the Queensland Building and Construction Act 1991, the Plumbing and Drainage Act 2002, and the Building Act 1975 concerning non-conforming building products. These amendments came into effect on 1 November 2017. These amendments were effected through the passage and proclamation of the Building and Construction Legislation (Non-conforming Building Products – Chain of Responsibility and Other Matters) Amendment Act 2017.

Tennis Queensland immediately requested that we remove all of the Desert Eco Adapt cartridges and replace them with the compliant ZeroFlush EnviroSeal operating system.

Removal of the Desert eco adapt cartridge at Queensland Tennis Centre

Before removing the Desert Eco Adapt cartridges, we undertook a thorough inspection of the ZeroFlush urinals. This confirmed what had been reported Desert Eco Adapt cartridge are non-conforming products in all waterless urinals at Queensland tennis centrethat all were emitting sewer odours as they were a sloppy fit into the ZeroFlush stainless steel rim. The cartridges literally slipped up and out as we removed them as they were not sealing to the stainless steel rim on the housing.

As can be seen in the photo on the left despite being relatively new, there are urine stains on the Desert Eco Adapt cartridge as the rubber seal is not designed to fit ZeroFlush urinals and was not only allowing sewer odours to be emitted, but urine was leaking down the side of the cartridge rather than going through the waste outlet drain.

Desert Eco Adapt cartridge creates sewer odours as they are illegal at Queensland tennis centreThese issues can be further seen by the stains on stainless steel rim in the photo to the right. These stainless steel rims were all spotlessly clean when we serviced the urinals in December.

All of the non-conforming Desert Eco Adapt cartridges were removed, and the EnviroSeal operating systems were reinstalled along with new BioPur Wonder Wizard Tab kits after cleaning and flushing of the drains.

Desert Eco Adapt cartridge removed from Queensland Tennis Centre in ZeroFlush waterless urinalsTo the left is a photo of the five ZeroFlush ZF201 urinals after scheduled servicing and with the EnviroSeal operating systems reinstalled.

The EnviroSeal operating systems are a WaterMark approved system for ZeroFlush waterless urinals only. They were tested extensively by IAPMO R&T laboratory at 5001 East Philadelphia Street, Ontario, California 91761-2816 USA from 24/03/14 – 04/04/14. The EnviroSeal operating systems was then given WaterMark certification in Australia on 17/06/14, and it was renewed for a further three years on 07/08/15.

We were informed by Tennis Queensland’s facility manager that the Desert Eco Adapt cartridge was installed as a trial as they are significantly cheaper than the genuine ZeroFlush parts.

It was concerning that the facility manager also informed us that a licensed plumber had installed the Desert cartridges. It is an offence under the Standard Plumbing and Drainage Regulation 2003, Part 4 Product Certification for a licensed plumber to install non-certified and non WaterMarked products as per the clauses on the right.

Despite claims made by the Desert Eco Systems Company at http://www.desert.com.au/products/eco-adapt-advanced/ the facts are that their cartridges have no WaterMark certification for any urinal in Australia other than their own Desert No-Flush Urinal.

All plumbing products installed in buildings in Queensland have been required to have WaterMark certification since 2003 under the Plumbing and Drainage Act 2002 and the Standard Plumbing and Drainage Regulation 2003.

The Watermark Certification scheme is administered at a national level by the Australian Building Codes Board (ABCB). The requirements for WaterMark certification is specified in the Plumbing and Drainage Act 2002.

Building and Construction Legislation (Non-conforming Building Products – Chain of Responsibility and Other Matters) Amendment Act 2017

Under the primary duty of care of the new laws being the Building and Construction Legislation (Non-conforming Building Products – Chain of Responsibility and Other Matters) Amendment Act 2017, it is an offence under the Act to supply plumbing products in Queensland that doesn’t have WaterMark certification as these products do not meet the relevant regulatory provisions.

This change is designed to reduce the likelihood of non-conforming plumbing products being installed in buildings in Queensland.

More information on the Watermark certification system, including a list of certified products and information on the certification process, can be obtained from the ABCB website here: http://abcb.gov.au/ProductCertification/WaterMark-Certification-Scheme

Despite being a non-conforming product and illegal to install it is our opinion that the Desert Eco Adapt cartridge is an inferior product compared to the EnviroSeal system that has been designed, tested and certified only to be used on ZeroFlush waterless urinals.

The Desert cartridge was a sloppy fit into the ZeroFlush stainless steel rim that created sewer odour emissions that could have repercussions with members of the public that have respiratory conditions. This potentially exposes building owners and their employees to legal liabilities for having installed a non-conforming substitute product.

The Desert Eco Systems Company has a long history of substituting products and making claims that their products are a conforming product when they are not and never have been. Product substitution where the product has not been tested, and WaterMark certified for the product it is substituting is an offence under the Building and Construction Legislation (Non-conforming Building Products – Chain of Responsibility and Other Matters) Amendment Act 2017.

Everyone in the chain of responsibility needs to be aware that they are breaking the law if they authorise, instruct or install Desert Eco Adapt cartridges in any urinal that it has no WaterMark for.  Under Australian consumer laws if you have installed a Desert Eco Adapt cartridge in any waterless urinal other than the Desert No Flush urinal, based on the dubious claims made to you by representatives of Desert Eco System Company, then you are not only entitled to a refund of all your money but also compensation to pay for your waterless urinals being returned to a legally compliant status as per your waterless urinals WaterMark certification.

If you have the Desert Eco Adapt cartridge installed in your urinals, then its 99% guaranteed its a non-compliant installation so contact Whywait Plumbing on (07) 5580 4311 today to organise a site audit of your urinals to ensure they are legally compliant.

 

 

Desert EcoAdapt Urinal Cartridges Are Illegal

Desert EcoAdapt Urinal Cartridges Are Illegal

Whywait Plumbing has, since 2004, been the service agent for ZeroFlush waterless urinals throughout Australia. Before that, we had, and continue to have extensive experience with installing and maintaining both the Falcon waterless urinal and the Uridan waterless urinal. As a consequence of our long and extensive experience, Whywait Plumbing is acknowledged as an expert on the installation, servicing, and maintenance of waterless urinals.

In 2006, as water shortages and drought gripped many Australian cities, so-called water sustainability companies sprung up everywhere. As always, this was to take advantage of government subsidies and offer simplistic answers to what were in reality, complex problems with water requiring expert plumbing knowledge.

One of these companies was Desert Eco who claimed they could give you a pill called the Desert urinal cube to throw into your water flushing urinal, turn off the water supply and turn it into a waterless urinal.

This, of course, was illegal then and remains unlawful now. In fact, in 2010 amendments to AS/NZS 3500.2-2003 had to be introduced to combat the damage that was occurring in urinals everywhere. These amendments clarified the requirements for the use of waterless urinals and effectively banned the practice of converting water flushing urinals to waterless urinals.

In recent years Desert Eco have renamed themselves as Desert, but they are still the same company. They continue making extravagant claims that the Desert urinal cube with a small amount of water dispersed over it every day will activate the cube releasing slowly dissolving beneficial microbes over several weeks that will break down organic matter in the drain and remove unpleasant odours. The worrying thing about this claim is that there is no organic matter in a urinal drain as urine is composed of water and salts.

Whywait Plumbing continues to see the damage that Desert Eco create with their outright lies that they have reduced high maintenance costs with their new EcoAdapt Advanced package and it can be applied to any existing or new waterless urinal. They even illegally claim that their unique Desert EcoAdapt urinal cartridge is reusable and fits nearly all waterless urinal brands.

The installation of the Desert EcoAdapt urinal cartridge in a ZeroFlush waterless urinal has once again caused problems with foul odours being emitted from the urinal and the urinal being slow to drain.

Using the Desert EcoAdapt urinal cartridge for waterless urinal servicing is entirely illegal and non-compliant on every waterless urinal and water flushing urinal in Australia.

The only urinal in Australia that can legally use the Desert EcoAdapt urinal cartridge is their own waterless Desert No Flush urinal which does have a compliant WaterMark certificate to ATS 5200.459:2004 Technical Specification for plumbing and drainage products Part 459: Waterless urinals—Wall-hung.

The use of the Desert EcoAdapt urinal cartridge in a ZeroFlush waterless urinal is illegal and non-compliant as it is in all waterless urinals. Using the Desert EcoAdapt Advanced package will leave you open to possible legal action from plumbing authorities, manufacturers and most of all from the general public for a breach of workplace, health and safety regulations.

Call Now ButtonCALL NOW