How much will a leak add to your Gold Coast water bill?

How much will a leak add to your Gold Coast water bill?

Whywait Plumbing how to read your water meterYour Gold Coast water bill issued by the City of Gold Coast as a Water and Sewerage Rate Notice arrives every three months. Currently, every water meter is manually read every three months with your Gold Coast water bill coming soon after. The cost of water is set every year as part of the budget process with the detailed current water pricing for 2020-21 available from Gold Coast Water.

What are the costs on your Gold Coast water bill?

For most homeowners who use around the average daily water usage of 451 litres, the highest costs in the quarterly Gold Coast water bill are their sewerage and water access service charges. If you look closely at your water bill you can see that you have the following access charges:

Residential Charges Cost
Sewerage access charge per quarter

$181.03

Water access charge per quarter

$53.02

Total Access Charges per Quarter

$234.05

The usage charges per kilolitre as measured by your water meter are made up of council charges and Queensland Government charges as below:

Residential Charges Cost

City of Gold Coast water per kilolitre

$1.090

Queensland Government water per kilolitre

$3.122

Total Cost of Water per Kilolitre

$4.212

In reality, even if you did not use one drop of water, you would still pay for water and sewerage access service charges of $234.05 every quarter or $936.20 every year.

In our experience, the average water use of 451 litres or 0.451kL per property is not an accurate guide to your water use. Most homes with more than one occupant will use 1-2 kL every day. Remember your water usage will vary every day based on the number of occupants at home each day, and their water use behaviours. That is why we recommend you read your water meter weekly as that will give you a better guide about your average consumption but will also alert you to a potential water leak.

The real cost of water dripping from a tap

What will cause your usage charges to blow out is having leaking water. Leaking taps and toilets are frequently overlooked and put off to another day. A dripping tap that drips one drop every second will use 40 litres of water a day. The reality is that it becomes 280 litres a week and then 1214 litres a month and then 14560 litres a year. This is all water charged for on your Gold Coast water bill that you never utilised for any useful purpose.

If we translate the litres wasted to the cost of water, then the numbers become real.

Cost of a Dripping Tap at 1 drip per second Residential Cost at $4.212 per kL or 1000 litres Business Cost at $8.662 per kL or 1000 litres

1.66 litres per hour

$0.007

$0.014

40 litres per day

$0.169

$0.347

280 litres per week

$1.180

$2.425

1214 litres per month

$5.114

$10.516

14560 litres per year

$61.327

$126.119

The real cost of a leaking underground water main

A dripping tap or running toilet you can visually sight but the real killer to your Gold Coast water bill is your underground water main pipe leaking. For residential users, these are usually leaking polypipe water mains that were never installed correctly when the house was built. Only occasionally is a water leak apparent and bubbling to the ground. Most of the time they are a silent Gold Coast water bill killer leaking 24/7 undetected.

There is no real average for any leaking water main because it depends on the type of break in the pipe and what the incoming water pressure is.  Currently, we have a small leak where we have water monitoring installed that is leaking on average of 44 litres per hour, so we use that as a basis for what a leaking water main will cost on a Gold Coast water bill.

Cost of a leaking underground water main at 44 litres per hour Residential Cost at $4.212 per kL or 1000 litres Business Cost at $8.662 per kL or 1000 litres
44 litres per hour

$0.185

$0.381

528 litres per day

$2.223

$4.574

3696 litres per week

$15.568

$32.015

16016 litres per month

$67.459

$138.731

192192 litres per year

$809.513

$1664.767

A leak at 44 litres per minute is only a small leak. It is highly unlikely to show up bubbling to the ground unless it is directly under the grass in a shallow trench. Even looking at your water meter, it will not be evident unless you are testing your water use at the meter by checking for a water leak.

How much does a leak cost per litre

We have always recommended that you test your water usage through your water meter every month. By having comparable figures, you will soon ascertain whether you have a leaking pipe.

We have always recommended that you install an AquaTrip water leak detection system after your water meter. An AquaTrip Water Leak detection system with an integrated automatic shutoff valve supplied and installed by Whywait Plumbing is a permanently installed leak detection protection system that quietly protects against leaks 24/7. It is a one time only insurance payment.

With our modern leak detection methods, it’s a much easier job to find a leak but unless you have an AquaTrip installed or use our water monitoring service you will still pay for a lot of lost water before you become aware of the leak.

If you think you have a leak contact us because every litre that you lose is costing you $0.004212 for residential properties or $0.008662 for businesses on your Gold Coast water bill. If you believe that is inconsequential, we have just rectified a leak for a business client that was in a 40mm underground pipe that was leaking 96 kL every day, which is 96000 litres every 24 hours. This leak was costing $831.55 every day.

3 Steps to Avoid Lead In Your Drinking Water

3 Steps to Avoid Lead In Your Drinking Water

3 simple steps to reduce exposure to lead in waterDissolved lead in your drinking water is a reality in Australia. Lead is used across a wide range of plumbing products that are installed in homes and buildings. The most common products lead is used in is brass fittings and taps.

Some brass plumbing fittings allow the lead to dissolve into the drinking water where the water has been unused for long periods. This process is more pronounced in your hot water system where the heating of the water to 70 degrees results in an increase in all dissolved metals in the water, particularly lead. This is why you should always use only cold water for drinking and cooking.

If your water supply is sourced from a rainwater tank, you should also be aware that the increased acidity of rainwater may also increase the level of dissolved metals and lead from brass plumbing fittings.

As we have virtually no lead pipes circulating water in Australia in homes and buildings, it is rare for Australians to have elevated blood lead levels that are related to dissolved lead exposure from drinking water. However, at home, you can reduce your exposure to lead in your drinking water by:

  • Always using the water from the cold tap for drinking and cooking
  • First thing every morning it’s good practice to flush the cold water taps used for drinking and cooking for 30 seconds to draw fresh water through the tap rather than using the water that has been sitting there all night
  • If a home or building has been unoccupied for an extended period, then it’s good practice to flush all cold water taps used for drinking and cooking for at least 3 minutes to flush out dissolved metals. If you are in public parks and use a water bubbler or tap it is good practice to flush the water for 30 seconds, especially if it’s not heavily used.

There is no need to have your water tested for lead. What we do recommend is that you follow the suggestions above to flush dissolved metals such as lead, copper and nickel from your drinking water.

Gold Coast Council Water Rates to Increase

Gold Coast Council Water Rates to Increase

Gold Coast council water rates are about to increase again. For both homeowners and business owners, this could be a double whammy when you couple this with the increases in power bills in recent years.

The Increases are likely to continue in coming years even though the City of Gold Coast has not increased its portion of your water bill at all for three years. Bulk water charges for the City of Gold Coast are recommended to increase by the Queensland Competition Authority a further $12 a year for the next two years.

The City of Gold Coast has now finalised the 2018-19 budget. Your Gold Coast council water rates charges will not increase on the retail and distribution component of the water and sewerage charges from the last financial year.

However, the significant portion of your water cost which is Queensland Government’s bulk water price will increase in line with the recommendations by the Queensland Competition Authority. The bulk water price will increase by 2.5% from $2.74 per kilolitre to $2.91 per kilolitre.

Contrary to some urban myths City of Gold Coast no longer owns Hinze Dam and the desalination plant. Gold Coast Water buys the water that you use through your meter from Seqwater owned by the Queensland Government. The price paid for the bulk water is itemised in your water bill.

Essentially the bulk water charges levied by the Queensland Government makes up the bulk of your water bill.

These charges are still reflecting the poor planning from 20 years ago that resulted in the multi-billion dollar water grid construction in 2007-08 which resulted in supply pipes connecting all of South-East Queensland being built. To a large extent, the pipe grid was constructed without dams being built and to lesser extent dams constructed without pipes which also resulted in the construction of the seldom-used Tugun desalination plant.

For 2018-19 your Gold Coast council water rates will increase on 1 July for your water and sewerage which will comprise of the following charges:

  • Queensland Government bulk water charge $2.91 per k/L
  • City of Gold Coast distribution           $1.09 per k/L
  • Total water consumption charge    $4.00 per k/L 

The water and sewerage access charges will remain the same as in previous years being:

  • water access charge of $212.08 per year
  • sewerage access charge of $724.12 per year.

Currently, water charges are relatively stable, but significant problems are looming. Long term planning is required to address the issues of aging infrastructure and their maintenance costs which will impact Gold Coast council water rates.

Infrastructure Australia in a major report has predicted water bills will go the way of power bills increasing by at least $50 every year. They predict today’s average annual water bill of $1200 will increase to $2500 within 20 years.

The report correctly says we need to start planning now as our dams are relatively full which gives us the rare opportunity of “….clear thinking and long-term planning to meet our future needs.”

As we all know from the water management supply crisis of 2007-09 South East Queensland can be adversely effected quickly with a combination of natural disasters, poor planning and below average rainfall.

Very simply if we don’t start long-term planning now for planning our future water needs the drastic increases in water bills will cripple family and business budgets in the same way power bills are now.

Plumbing Innovations are Disruptive Innovation

Plumbing Innovations are Disruptive Innovation

Plumbing innovations have always been the norm in the plumbing industry. Innovation is change and is always about better ways of doing the same thing.

When I started my apprenticeship the clearing of a blocked drain started using a plunger and was at least a two-man job using 1m long drainage rods. The rods were screwed together and manually pushed slowly down the drain until we hit the blockage. Clearing drains this way frequently took 3-4 hours.

Plumbing innovations mean that we now clear a blocked drain with state of the art high-pressure jetrodding technology that was unknown 20 years ago.

Innovation is always about change, but at Whywait Plumbing we have always been at the forefront of plumbing innovations. We have always lead change as Gold Coast plumbers from the purchase of our first high-pressure water jetting unit in 1992 or installing vehicle tracking systems or introducing guaranteed upfront pricing in 1999.

What we always considered was developing and improving our way of solving your plumbing problems is now referred to as disruptive innovation. I agree disruptive innovation is the new term in business in the 21st century. But it’s not new it’s just a new way of talking about improving our methods and practices using the latest technology.

Change is the norm, but it just appears to be frantic to an outside observer with online banking, online shopping, online flight bookings and so the list goes on. At least with plumbing, it can’t be done online except for those DIY enthusiasts who believe Google Plumbing has all the answers.

The level of disruption through plumbing innovations has impacted all plumbing installation and maintenance has been significant starting with:

  • Increasing use of prefabrication of bathroom and kitchen modules off-site where the plumbing is all undertaken in a factory, transported to the site and connected up to a water and drainage connection.
  • Continual advances in sustainability with the advent of low flow toilets, low flow taps, waterless urinals and recirculated hot water.
  • Advances in energy efficient products with heat pump hot water units, solar hot water, instant hot water and underfloor heating.
  • All of the different materials we now use in the pipework, relining of existing pipework, CCTV cameras to inspect pipes and pipe jointing methods where welding is now obsolete.
  • Excavation methods with advanced technologies in hydro excavation and tracking and locating of underground services.

The ongoing changes in technology in the plumbing industry are disruptive if not embraced. I agree that plumbing innovations cause a significant difference in how we undertake to solve plumbing problems and how the plumbers at Whywait work now.

Ultimately plumbing continues to be about protecting the health and safety of the community for now and the future to ensure we have good quality water and sewer systems in our buildings.

Happy World Plumbing Day 2018

world plumbing day 2018 celebrated by Whywait PlumbingWorld Plumbing Day is on 11 March every year and in 2018 that is this Sunday. Established by the World Plumbing Council, (WPC) in 2010 it is now celebrated around the world to promote the critical links between proper plumbing sanitation and human and environmental health.

As the World Health Organisation continually promote Plumbing is Public Health’. This is further reinforced through a survey of 11000 doctors by the prestigious British Medical Journal in 2007 that voted overwhelmingly that the world’s most significant medical milestone since 1840 was sanitation. This was despite all the incredible medical breakthroughs in that time. Doctors recognised that the installation of a reliable sewage disposal system and a reliably clean water supply was judged the most significant medical advance in modern times.

Plumbing is Vital to Your Health

World Plumbing Day we take toilets for granted

We take a toilet for granted that we even work while using it

Sadly in Australia and many other developed countries, we take our plumbing and sanitary drainage systems for granted.

We think its normal to turn on a tap and get a constant supply of clean drinking water. We think nothing of going to the toilet and flushing the cistern when finished. We believe having a long hot shower is normal for everyone.

In many countries, a plumbing infrastructure that we have here in Australia is only a dream. In too many countries right now plumbing at best is very basic and at worst downright non-existent. In these countries the consequences of poor plumbing infrastructure cause millions of people to die.

The statistics are scary and should make us reflect in Australia on our appreciation of our plumbing and sanitary drainage infrastructure. According to the World Health Organisation:

  • every 15 seconds a child dies from a water-related disease
  • patients suffering from water-related diseases occupy half of the worlds hospital beds at any given time
  • 3,100,000 children die every year from water-related diseases
  • 1,100,000,000 people do not have access to a safe, reliable water supply
  • 2,600,000,000 people do not have access to a sanitary toilet system

Plumbing Infrastructure Would Improve Every One of These Statistics

In Australia, few people pay any attention to the skills and expertise from plumbers to ensure that a buildings plumbing infrastructure is engineered to function with little fuss. It is even sadder that few people appreciate the ramifications of poorly installed plumbing infrastructure.

Plumbing infrastructure in Australia has always been at the leading edge of the technology as it continues to develop. Fortunately, all plumbers in Australia have to be licensed which ensures plumbers are legally responsible for complying with the Plumbing Code of Australia and relevant state legislation. This is not the case in many other countries with unskilled people installing poor quality infrastructure.

Plumbing is vital to everyone’s health and deserves to be respected for its essential role in promoting the link between proper quality plumbing, health, environmental sustainability and economic prosperity.

Without plumbing, none of us could live in a healthy environment in our large urbanised, densely populated cities. If you don’t believe me see how long you could survive in a house without working plumbing.

Respect For Plumbers and Their Skills

I continually hear many plumbers complaining that clients don’t treat them with respect and value their skills or the work they perform. But the reality is far too many licensed plumbers don’t respect themselves, their skills or their licences and are in a race to the bottom undervaluing and underselling the services they provide.

Plumbers who act as professionals and treat their clients with respect and above all respect their licences will always be treated with respect in return.

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