Most property owners on the Gold Coast have just received their City of Gold Coast Water and Sewerage Rate Notice for January. Under Queensland law, you must receive a quarterly water bill. The City of Gold Coast issues their water bills in January, April, July and October.
Whenever water bills arrive, we get clients asking us why their Gold Coast water bill is always out of date. From experience, we can guarantee the average Gold Coast Water bill is still out of date. For example, most water bills issued in January were for water that was used between July and October. This is due to the contractors who read each water meter having set routes and timelines to read your meter so yes your usage charges are always at least two months out of date. This is why we suggest you monitor your water meter weekly and read how to do it on our page “How To Read Your Water Meter”.
For most homeowners who use around the average daily water usage of 451 litres, the highest costs in the quarterly water bill are their sewerage and water services charges. If you look closely at your water bill you can see that you have the following charges:
- Sewerage service charges – sewerage access $181.03 per quarter
- Water service charges – water access $53.02 per quarter
- Gold Coast Water – water usage per kilolitre $1.09
- Queensland Government – water usage per kilolitre $2.91
In reality, even if you used no water, you would still pay for service charges of $234.05 every quarter or $936.20 every year.
Average water use of 451 litres or 0.451kL per property is not an accurate guide to your water use. In our experience, most homes with more than one occupant will use 1-2 kL every day. Remember your water usage will vary every day based on the number of occupants at home each day and their water use behaviours. That is why we recommend you read your water meter weekly as that will give you a better guide about your average consumption but will also alert you to a potential water leak.
If you suspect a water leak, call Whywait Plumbing and ask for our leak detection service.
Household plumbing is one of those tasks that homeowners always debate over. Should you attempt to complete the work yourself to save a bit of money or hire a plumber and absorb the added cost? Many everyday plumbing tasks seem simple at first glance, so, understandably, you might want to try the DIY route. However, several pitfalls can trap you if you don’t fully understand what you are doing.
Recently, we were called out to a Coombabah home to address a blocked sewer drain. However, the homeowner had unknowingly built a deck over the inspection access point. Because of this, we were unable to fix their blocked drain until we had received detailed drain plans from the local council to enable us to find another access point.
While this was not specifically a DIY plumbing issue, the homeowner had likely built the deck themselves. An experienced contractor would have known that it is against the law to build over an inspection opening to the surface (IOS) for sewer pipes. You expose yourself to similar risks when attempting to do your plumbing, as you may be violating regulations and laws of which you are not even aware.
On another recent job, we discovered that a homeowner had connected both the hot and cold water pipes with flexihoses. While this is fine for cold water, hot water must be connected with copper pipe for the first metre from the water heater. This is a requirement of the Plumbing & Drainage Act, so failing to comply with the regulations could result in fines or other punishment.
In addition to the possible legal ramifications, the safety risks are of even more significant concern. Because flexihoses are not designed for use with hot water, they can burst or rupture without warning when exposed to excessive heat, allowing water upwards of 75 degrees to spray everywhere. Had someone been nearby when the hose ruptured, they would likely have been severely scalded.
In many cases, we get called out to homes to fix plumbing problems that were the result of the homeowner’s attempts to fix their own plumbing. Often, their efforts have complicated matters, resulting in more costly repairs. When you attempt to do your own plumbing, you run the risk of making mistakes that could lead to even more damage to your plumbing system.
An experienced plumber will know exactly how to fix your plumbing problem quickly and accurately. Although hiring a plumber will cost you a bit more than doing the work yourself, you’ll save time and gain peace of mind that the job has been done right. The added cost of hiring a plumber is a small price to pay for the safety of your home.
Your Expert Plumbers on the Gold Coast
When you require a plumber in the Gold Coast region, Whywait Plumbing Services is here to help. We have helped countless homeowners in the area with a variety of common plumbing problems, including blocked drains, cracked or broken pipes, leaks, water damage, hot water system installation and maintenance, and gas fitting, to name a few.
Our friendly associates will be happy to assist you with whatever you need, so don’t be shy about getting in touch. We are available 24 hours a day to serve you because you never know when a plumbing issue might arise. When it happens to you, don’t expose your home to unnecessary risk by attempting DIY plumbing. Call the experts at Whywait Plumbing Services right away!
Dissolved lead in your drinking water is a reality in Australia. Lead is used across a wide range of plumbing products that are installed in homes and buildings. The most common products lead is used in is brass fittings and taps.
Some brass plumbing fittings allow the lead to dissolve into the drinking water where the water has been unused for long periods. This process is more pronounced in your hot water system where the heating of the water to 70 degrees results in an increase in all dissolved metals in the water, particularly lead. This is why you should always use only cold water for drinking and cooking.
If your water supply is sourced from a rainwater tank, you should also be aware that the increased acidity of rainwater may also increase the level of dissolved metals and lead from brass plumbing fittings.
As we have virtually no lead pipes circulating water in Australia in homes and buildings, it is rare for Australians to have elevated blood lead levels that are related to dissolved lead exposure from drinking water. However, at home, you can reduce your exposure to lead in your drinking water by:
- Always using the water from the cold tap for drinking and cooking
- First thing every morning it’s good practice to flush the cold water taps used for drinking and cooking for 30 seconds to draw fresh water through the tap rather than using the water that has been sitting there all night
- If a home or building has been unoccupied for an extended period, then it’s good practice to flush all cold water taps used for drinking and cooking for at least 3 minutes to flush out dissolved metals. If you are in public parks and use a water bubbler or tap it is good practice to flush the water for 30 seconds, especially if it’s not heavily used.
There is no need to have your water tested for lead. What we do recommend is that you follow the suggestions above to flush dissolved metals such as lead, copper and nickel from your drinking water.